TH 103 Test 1

what percentage of each day is spent engaged in communication

75%

asch found which of the following to be a central trait in impression formation? a. cold/warm b. lazy/industrious c. critical/fair d. theoretical/practical

a. cold/warm

saying a student is challenging rather than saying he/she asks obnoxious questions in class is an example of a. euphemism b. idiom c. dichotomy d. equivocation

a. euphemism

saying in a loud and angry voice, I'm not angry, is an example of: a. kinesic slip b. proxemic slip c. chronemic slip d. public slip

a. kinesic slip

birdwhistle labeled the study of body movement in communication: a. kinesics b. proxemics c. haptics d. chronemics

a. kinesics

the most important element to improved accuracy of perception is: a. more empathy b. less authoritativeness c. fewer implicit personality theories d. less stereotyping

a. more empathy

which of the following is not characteristic of empathetic listening? a. responding to the abstract rather than to the specific b. following rather than leading the conversation c. responding to feelings rather than to the content d. all of the above are characteristics

a. responding to the abstract rather than to the specific

something which represent something else is called a/an: a. referent b. symbol c. bipolar term d. idiosyncrasy

a. symbol

analyzing song lyrics involves which communication outcome? a. understanding b. pleasure c. attitude influence d. improved relationships e. action

a. understanding

the type of proof which compares like things is a/an

analogy

having both masculine and feminine role characteristics is labeled _____

androgynous

the average american speech rate per minute is about a. 100 words b. 150 words c. 200 words d. 250 words

b. 150 words

telling someone to shape up is not a useful criticism because it is: a. equivocal b. abstract c. dichotomous d. egocentric

b. abstract

first impressions are: a. the most decisive bits of information in forming impressions b. are revised quickly on the basis of new informations c. are relatively unimportant to impression formation d. have no impact on impression formation

b. are revised quickly on the basis of new informations

as you study in the cafeteria, you hear your name mentioned at the next table. which listening element has been invoked? a. hearing b. attending c. understanding d. remembering

b. attending

a speaker who tries to establish eye contact with the audience will likely be perceived as: a. dishonest b. believable c. intrusive d. rude

b. believable

which of the following is the best example of secondary territory? a. dorm room b. classroom

b. classroom

listening in the traditional classroom best fits which listening category? a. critical b. discriminatory c. empathetic d. pleasurable

b. discriminatory

if you misread a question on the test and thereby mark the wrong answer, which part of the communication process created the error? a. channel b. interference c. feedback d. time

b. interference

the study of eye contact in communication is called: a. kinesics b. oculesics c. chronemics d. phonetics

b. oculesics

filtering out the noise from the room next door so you can better concentrate on the test is: a. selective perception b. selective attention c. threshold attainment d. fliteronics

b. selective attention

when the squirrels outside the window capture your attention more than the lecture, which phenomenon occurs? a. selective perception b. selective attention c. psychological set d. self-fulfilling prophecy

b. selective attention

which of the following is an intentional nonverbal message? a. saying hello b. waving hello to a friend in a crowd c. waving a fly away from your face and having a stranger wave back d. saying jell-o instead of hello when you are very hungry

b. waving hello to a friend in a crowd

barker found what percentage of a message could be recalled immediately after listening to it? a. 25% b. 40% c. 50% d. 65%

c. 50%

college students spend what percentage of their waking hours listening? a. 73% b. 67% c. 53% d. less than 25%

c. 53%

which of the following is not one of the four processes involved in listening? a. attention b. hearing c. criticism d. remembering

c. criticism

the primary association a word has for most members of a community is: a. linguistic meaning b. connotative meaning c. denotative meaning d. symbolic meaning

c. denotative meaning

the most important cues for nonverbal communication in rank order are: a. facial cues and body movement b. body movement and hand cues c. facial cues and hand cues d. hand cues and haptics

c. facial cue and hand cues

the single most important contribution to nonverbal meaning comes from: a. head orientation b. space usage c. facial cues d. eye movement

c. facial cues

the most important measure of self-concept and self-esteem is: a. selective perception b. selective attention c. feedback from others d. self opinion

c. feedback from others

when students were asked to list terms for men and women: a. fewer terms were listed for men than women, but they were less favorable to men b. fewer terms were listed from women than men, but they were less favorable to women c. fewer terms were listed for men than women, but they were more favorable to men d. fewer terms were listed for women than men, but they were more favorable to women

c. fewer terms were listed for men than women, but they were more favorable to men

which of the following is not an element of voice quality? a. pitch b. range c. haptics d. all of the above are elements of voice quality

c. haptics

as the professor monitors this quiz he is most likely to see which type of message? a. intentional verbal b. unintentional verbal c. intentional nonverbal d. unintentional nonverbal

c. intentional nonverbal

when you say something and then say I take that back, you are denying that communication: a. is rapid b. is symbolic c. is transactional d. involves nonverbal elements

c. is transactional

waiving at a friend is: a. verbal/vocal communication b. verbal/nonverbal communication c. nonverbal/nonvocal communication d. nonverbal/vocal communication

c. nonverbal/nonvocal communication

hall's distance of one and a half feet to four feet is comfortable for conversation with friends and is called: a. intimate distance b. social distance c. personal distance d. public distance

c. personal distance

the ability to process certain of the stimuli available to us while filtering out others is called: a. selective filters b. selective perception c. selective attention d. phychological set

c. selective attention

the book defines communication is effective when: a. the message is transmitted b. the message is received c. the transmitted message corresponds closely to the message perceived by the receiver

c. the transmitted message corresponds closely to the message perceived by the receiver

the way of life developed and shared by a group of people and passed down from generation to generation is called ______

culture

most listeners can comprehend speech up to what rate per minute? a. 100-150 b. 200-300 c. 300-400 d. 400-500

d. 400-500

those who are physically attractive are perceived as better than others in: a. socialbility b. sexuality c. success d. all of the above

d. all of the above

touch communicates: a. a professional relationship b. social relationships c. intimacy d. all of the above

d. all of the above

which of the following have been linked to communications? a. higher rates of disease in divorced males b. social need c. development of selfhood in infants d. all of the above

d. all of the above

which of the following statements is true? a. men interrupt others more than women do b. men initiate more interactions than women do c. men receive more interaction than women do d. all of the above are true

d. all of the above are true

listening for only one piece of information that can be used to attack a speaker is: a. intensive listening b. dan aykroyd listening c. pseudolistening d. ambush listening

d. ambush listening

which of the following is recommended by nichols to improve listening? a. focus eye contact on the person's left ear to help concentration b. write down every word a speaker says c. create refutations to the message while the other speaks d. anticipate the speaker's next point

d. anticipate the speaker's next point

which of the following is an inferential statement? a. i feel angry b. you are wearing black shoes c. sue rode a bicycle to class today d. dan won't mind if you borrow his bicycle

d. dan won't mind if you borrow his bicycle

the primary component in accurate person perception is: a. the object b. the context c. the self-fulfilling prophecy d. empathy

d. empathy

the primary component to accurate person perception is: a. the object b. the context c. the self-fulfilling prophecy d. empathy

d. empathy

concluding that all police are crooked from two examples in your town commits a: a. false analogy b. band wagon appeal c. plain folks appeal d. hasty generalization

d. hasty generalization

meaning lies: a. in words b. in sentences c. in experts d. in people

d. in people

when you explain in more depth after noticing your listener looks confused, you are illustrating that communication: a. is a process b. is mostly verbal c. contains interference d. involves simultaneously sending and receiving messages

d. involves simultaneously sending and receiving messages

sommer calls an invisible boundary surrounding a person into which others may not intrude: a. proxemic space b. intimate space c. chronemic space d. personal space

d. personal space

jim is nodding meaningfully at the lecturer buy is really thinking about lunch. jim is: a. preoccupied by semantics b. ambush listening c. dan aykroyd listening d. pseudolistening

d. pseudolistening

which of the following is not a part of the listening process? a. hearing b. attending c. understanding d. respoding

d. responding

lets get something to eat, ok? is a/an a. equivocation b. dichotomous question c. hedge d. tag question

d. tag question

you probably sit in the same chair each day in class because you perceive that chair as your: a. private space b. social space c. public space d. territory

d. territory

t or f a word has the same meaning for all people within a given culture

false

t or f according to tannen, men and women use the same criteria for listening

false

t or f all americans have the same size personal space bubble

false

t or f empathetic listening requires the same frame of mind as critical listening

false

t or f empathy is the most important element in self-concept

false

t or f good listening is learned as a child observing others

false

t or f humans have been communicating well, for over 60,000 years

false

t or f listening and hearing are synonymous terms

false

t or f listening is an automatic, physiological process

false

t or f most people generally are good listeners

false

t or f obedience is ranked by employers as the number one skill needed by employees

false

t or f saying hi is a verbal/nonvocal communication

false

t or f smiles are interpreted to mean the same thing in all cultures

false

t or f the authors of your book recommend man as an appropriate generic pronoun

false

t or f the more one is about his/her perceptions, the more accurate those perceptions become

false

t or f the use of sexual profanity enhances speaker credibility

false

t or f those who are good speakers are more likely also to be good listeners

false

t or f when a nonverbal contradicts the verbal, most people believe the verbal message

false

the study of how we use touch to communicate is called _______

haptics

a conclusion based on assumptions is a/an ____________

inference

a noisy person next to you during a lecture is _________

interference

communication about communication _________

metacommunication

culture rules about behavior are called ______

norms

attending to certain stimuli while filtering out others is called ______

selective attention

a relatively stable impression of yourself is called your _____

self-concept

a generalization about a class of people, objects, or events that is widely held by a given culture _____

stereotype

something that represents something else is called a/an _________

symbol

t or f I wish we could talk more is an example of metacommunication

true

t or f a common listening problem is evaluating before we fully understand the message

true

t or f bearded men are perceived as having more status than non-bearded men

true

t or f being aware of listening problems is the first step to improved listening

true

t or f calling an event a success of a failure can significantly affect how we deal with it

true

t or f effective listening can enhance self-esteem

true

t or f fear of what the other might say is a common listening problem

true

t or f feedback is an essential source of self-knowledge

true

t or f improved perception and communication can only occur if you are willing to acknowledge that your perceptions are subjective

true

t or f in communication, both parties simultaneously send and receive messages

true

t or f interviewing is often defined as conversation with a purpose

true

t or f listening also involves attention to a speaker's visual nonverbal cues

true

t or f many ancient cultures believed words had magical powers

true

t or f physically attractive persons are perceived to be happier than less attractive people

true

t or f saphir-whorf would suggest that language used to describe things influences our very experience of those things

true

t or f the language used in this culture can be viewed as sexist

true

t or f the more abstract a word, the greater the chance for misunderstanding

true

t or f the study of time is called chronemics

true

t or f the way we perceive another person determines the kind and quality of communication that will take place between us

true

t or f we often misinterpret what we perceive about others because we assume other people are just like us

true

t or f we tend to perceive people of higher status as taller than people of lower status

true

t or f when applied to specific individuals, most stereotypes are false

true

t or f women are better than men at interpreting both verbal and nonverbal messages

true

t or f women are better than men at reading nonverbal cues

true

t or f women tend to have less confidence in their judgments of nonverbal cues

true

t or f words themselves do not contain any meaning

true