The 9 Barriers of Communication Study Guide

Internal Noise

"noise" that results from factors that include dislike of the sender of the message, prejudice, and closed-mindedness

Information Overload

barrier to communication that results from technology overload, demands of business, and an overall increase in the amount of information to be processed

Nonverbal Messages

body language, speaks louder than words, usually occurs simultaneously with verbal communication

Noise and Distractions

comes from surroundings (external noises). Comes from within (internal noises)

Inferences

conclusion based on facts, can be correct or incorrect

Intercultural DIfferences

different perceptions, value systems, languages

Differing Frames of Reference

formed by experience, education, culture, and personality

Listening

habits like looking out the window while someone is talking or appearing rushed or distracted create this barrier to communication. This poor skill leads to miscommunications

Bypassing

people can assign different meanings to the same word

Lack of Language Skills

sender and receiver must have the same sound language skill