Tour and travel management

travel proposal

- A details the services to be availed of during a trip

3 ways to generate revenues

1. Mark up on net cost - the traditional way. This is hidden from the client. However, the over-all price must be competitive with the competitors 2. Service Charges - open, fixed amounts per person paid by the client for ancillary services, such as assistance in securing travel-related documents 3. Professional fees - open and negotiated.

Flight itinerary quotation

1. Sequentially arrange the city 2. Determine the date and day of each flight segment 3. Select the appropriate flight 4. Fill out the boxes in the form on the next slide

Flight reservations - manual

Manual reservations are the traditional way of placing reservation before the advent of e-commerce and the internet.

Electronic reservations (e-mailed bookings)

The use of e-mail correspondence involving writing to the e-mail address of the supplier

Itinerary

a planned route or journey

Types of itinerary

a. Single or Multiple destination b. Special Interest package c. Tour Package

Special Interest package

adventure, cultural, holiday

Single or Multiple destination

includes one or more destinations in 1 itinerary

Tour Package

itinerary prepared for pleasure, relax

Automated reservation

made through a GDS wherein the supplier is a subscriber or a member

GDS or Global Distribution Systems

serves as a link between the travel agent and the service vendor's database.

travel quotation

the sum total price of services requested or proposed