Uconnect Expert Exam
Rear touchscreens with Uconnect Theatre are ____ inches.
10
Uconnect Theater is featured on ________________________.
Chrysler Pacifica and Pacifica Hybrid
What equipment do you need to connect a device to Android Auto?
Factory USB Cable
How can customers add a new page to their home screen?
Home Tab > My Pages > Add Page
Your customer's music device is connected to an AUX port. What can she control using the Uconnect 4 System?
Volume up/down
The standard audio system on 2020 Chrysler 300 Touring, Dodge Challenger SXT and Dodge Charger SXT (RWD) features _____________ .
6 speakers
Which map search setting is only available if you have already created a route?
Along Route
How can you stop the Uconnect 5 NAV system from showing the confirmation message every time you end a route?
Check the "Don't show me again" box on the confirmation screen.
Which FCA Brand vehicles feature Alpine Audio Systems?
Chrysler, Dodge, Jeep and Ram
how do you re-pair a phone to a uconnect system
Delete devices from the phone and the Uconnect system and start pairing process again
Which vehicle offers the Bose Audio System?
Fiat 124 spider
Identify the recommended activity to get customers involved in the demonstration.
Have them connect their smartphone via Bluetooth.
Uconnect 5 NAV allows you to use _________ with your smartphone.
Last Mile Navigation
how can customers ensure that their Uconnect system is compatible with apple carplay/ android auto
Make sure they have a 4th-generation Uconnect System.
Where can you find additional information and detailed step-by-step procedures for Uconnect features, such as how to help customers set their home and work locations?
On the Uconnect Resource website
Where can you find detailed step-by-step procedures for Uconnect procedures such as how to help customers re-pair their phone via bluetooth?
On the Uconnect Resources Website.
According to this course, what is the easiest way to tell the difference between a Uconnect 5 and Uconnect 5 NAV system?
Only Uconnect 5 NAV has the Navigation tab in the Bottom Menu Bar.
Which of the following settings is NOT an available option to personalize your Uconnect 5 NAV system?
Personalized voice recognition commands
Identify the feature that distinguishes FCA's base audio system from its premium audio systems.
Powered by in-dash receiver
How does a customer save a SiriusXM channel as a preset?
Press and hold any preset button for more than two seconds
After pairing their iPhone via Bluetooth, how does an iPhone owner access Siri Eyes Free with a Uconnect 4 System?
Press and hold the VR button.
Harman Kardon Premium Sound system is available on _____________ .
Ram Chassis Cab
Which of the following features requires Connected Services?
Remote start with the Uconnect mobile app.
How can customers set a radio station as a preset?
Select the station, then press and hold one of the preset buttons.
Which resource on DealerCONNECT is mentioned in the course as very helpful in discovering details about a vehicle's speaker system?
Service Library portal
How can you use the Uconnect 5 NAV system to help save fuel?
Set your preferred route type to Eco-Friendly.
What can drivers use to help avoid traffic?
SiriusXM Trafffic
How can you find a location using the Uconnect 5 NAV system if you don't remember how to spell the name?
The system has a predictive text feature that begins populating locations as soon as you start typing.
Which of the following is true about TomTom Traffic and Travel Services?
TomTom Traffic and Travel Services provide real-time data and analytics directly to the Uconnect 5 NAV system.
Identify the speaker designed to deliver high audio tones.
Tweeter
What does coaxial mean in speaker design?
Two components in a speaker unit
What Uconnect 5 feature is a must-have for many customers who use their vehicle as a mobile office?
Wi-Fi Hotspot available with a data plan.
The Uconnect 5 Navigation system allows users to customize their alert preferences to __________.
alerts only, muted or unmuted
to what does the uconnect app provide access
connected services
Which system supports up to 20 speakers?
Harman Kardon Premium Sound
Which is the recommended media source for an audio demonstration?
Media player connected via USB or auxiliary input
Which speaker design is described as projecting the most significant and familiar sounds of musical instruments and the human voice?
Midrange
Which feature is available with Uconnect 5's embedded TomTom navigation
Navigation information in the cluster display.
How can customers pair additional phones with Uconnect 5?
Open the Device Manager and tap "Add Device."
What do customers need before they can use Uconnect 5 for hands-free calling?
Pair their phone with Uconnect 5 via bluetooth.
In addition to favorite artists, Customers can also save a favorite _______ while listening to a SiriusXM channel.
Song
phone contacts that contain ___ may mean the customers has difficulty using voice commands to place calls
Symbols such as & or thumbs up
Dynamic Range Mapping is used to determine __________.
how far the vehicle can travel based on current fuel level or battery life
What is an advantage to using Uconnect 4 Navigation instead of Apple, Google, or Waze apps?
Does not use cellular data or require a USB connection.
at driveUconnect.com owners of vehicles can enter their VIN to see if a Uconnect update is available for download then what can they do
Download the update along with installation instructions and install it themselves
Which of the following vehicles offers the BeatsAudio Premium System in model year 2020?
FIAT 500L
What key Uconnect 5 feature should you share with customers that have multiple drivers using the same device?
Multiple Profiles can be created to save each driver's preferences.
What is one way to place a current call on hold and answer an incoming call?
Press the PHONE button on the steering wheel.
How can you trigger voice recognition to interact with your Uconnect 5 NAV system?
Press the VR button and start speaking a command or say "Hey Uconnect".
To find a Point of Interest (POI) close to the destination you are traveling to, which Map View setting would you use when searching?
Search Near a Destination
which popular navigation app is now supported by both android auto and apple carplay and can be used with a compatible Uconnect system
Waze
Which Uconnect 4 Navigation menu option would users select to find their current location?
Where am I?
How do you mark a location as a favorite on your Uconnect 5 NAV system?
With the location selected, press the four-dot icon on the location bar then select "Add to Favorites".
some customers report that their uconnect system doesn't always recognize apple carplay/ android auto what might you suggest
With the radio powered on, plug and unplug the cable to assist Uconnect in recognizing the device.
Which of the following is true of Android Auto and Apple CarPlay navigation?
Works on certain systems without factory navigation.
if the Uconnect system doesn't recognize a customers voice command what could be the cause
background noise interference
You can press the End Route button on the map in order to ________.
clear the route and return to a normal map view
Map view enables users to see information about their route such as __________.
distance and time remaining in their route
Using the map view, you can select the destination directly on the map by __________.
holding your finger on the destination for one second
how do customer continue their connected services (SiriusXM guardian or Uconnect access) subscription after the free trial expires
log in to their account and select manage your subscription to continue their connected services
When an accident or other situation delays traffic, the Uconnect 5 NAV system automatically __________.
offers an optional route that avoids the delay
what is the most likely cause for a phone to stop connecting via bluetooth to a Uconnect system
phone manufacturer or Uconnect issue a software update
after an automatic uconnect update what might owners need to do
re-pair bluetooth phones and reset radio station presets
Vehicles equipped with Uconnect 5 Navigation feature a display screen in the instrument cluster that ____________.
shows lane guidance along with prompts for turning, merging and speed
For your privacy, you can select whether or not the Uconnect 5 NAV system stores your _________.
trip history
What must be done to use Apple CarPlay with a Uconnect 4 system?
Connect via factory USB cable.
The Switch View button on the navigation screen allows you to switch between ___________.
3D direction up, 2D direction up or 2D north up map views
The standard audio system on 2020 Jeep Gladiator Sport and Jeep Wrangler Sport features _____________ .
8 speakers
What action ensures optimum sound performance in an audio demonstration?
Close all doors and windows.
