Understanding Business Chapter 11 Learn Smart

Provisions of the Fair Labor Standards Act of 1938 and its amendments include:

Overtime pay for more than 40 hours per week 40 hour work week raised minimum wage

Identify some of the challenges in HR management

Shift in employee toward work Increase in overseas labor pools Retirement of baby boomers

Which of the following types of information can legally be obtained from a job application:

Work experience, disabilities that require accommodation, education equalifications

The comprehensive employment and training act of 1973 provides ______ for training unemployed workers

funds

The occupational Safety and Health Act of 1970 regulated the degree to which employees can be exposed to______________substances.

hazardous

The benefit that is desired by most employees, but whose cost have risen dramatically is _______ care.

health

Most gain-sharing systems base bonuses on achieving specific ___________

improvements

The process of establishing and maintaining contacts in and outside the organization is called

networking

Which type of training lets employees learn by doing or watching others?

on-the-job training

The affirmative action law led employers to actively:

recruit and give preference to women and minorities

The shift from traditional manufacturing industries to high-tech and service industries challenge human resource managers to

retrain workers for more challenging jobs recognize that a company's people are its ultimate resource

A disadvantage of job-sharing includes

the need to hire, train, motivate, and supervise twice as many people

Computer and robotics training often uses

vestibule

The act which regulates and insures employee pension plan is

ERISA of 1974

A study of what employees do in a particular job is called

Job Analysis

What decisions are affected by performance appraisals:

Promotion, compensation, training

Investigating an applicant's work record, school record, an rating are often part of an

background investigation

Individuals who are part-time, temporary, or seasonal are classified as:

contingent workers

The age discrimination in Employment Act of 1967 outlawed employment practices that ___________against people 40 and above

discriminate

Human resource perform the vital function of

ensuring that all of the HR functions comply w legal requirements staffing an organization with employees to meet organizational goals

__________ allows employees to adjust to work-life demands.

flextime

A difficult task is measuring and rewarding ___________ performance on teams while at the same time rewarding team performance

individual

Orientation programs include

informal talks required reading of handbooks schedule visits to departments

Flatter organizations today often reassign an employee to a new job at the same level, which is known as an

lateral transfer

Companies today often outsource administration of fringe benefits plans because

laws in other countries require specific knowledge of benefits there plans are more complex and have more choices it cost less

For performance appraisal systems to be effective, employees must be told clearly and precisely what the expectation are and how to

meet the standards

Experienced employees who supervise, coach, and guides lower level employees who don't report directly to them are called

mentors

When a new employee is trained at the work site by observing an experienced worker and then doing the task, it is:

on-the-job training

A wage based on the number of items produced is an _____ system

piecework

Companies often outsource admin of fringe benefits plan because

plans are more complex it cost less laws in other countries require specific knowledge of benefits

The process of gathering information and who should be hired is called

selection

Lost training cost is a factor in ___________ employees.

terminating

The National Labor Relations Act of 1935 established______________ bargaining in labor-management relations.

Collective

Fringe benefits such as health care, paid vacation, and sick days provide additional _____________ to employees.

compensation

A human resource __________ of an organization reveals the demographic of the firms labor force and whether it is technically up to date an thoroughly trained

inventory

The choice of a compensation system is very important to managers because

it affects efficency and productivity it affects morale and motivation

List five steps in HR planning in order from first to last, with the 1st step at top

prepare a human resource inventory preparing a job analysis assessing future human resources demand assessing future human resources supply establish a strategic plan

Benefits have grown faster than_______ recently and cannot be considered fringe benefits anymore.

wages

The changes in the US workforce that create challenges for human resource managers include:

Employee who want leisure time Increased concern over health care benefits more single parent homes

Which pay system uses a tiered system of pay ranges based on know-how, problem solving, and accountability

Hay

The Civil Rights Act of 1964 made it illegal to discriminate against certain groups of people called:

Protected classes

H R managers perform several functions so the organization has the people it needs to achieve its goals. They include:

Recruitment and selection training and development developing compensation systems

Which of the following would be illegal if they appear on a job applications?

Religious affiliation

Managers seeing ___________ workers as a way of weeding out poor workers and finding good hires.

contingent workers

Fringe benefits that may provide other incentives may include

country club membership recreation facilities company cars

which of the following are among the "don'ts" for performing performance appraisals?

don't attack the employee personally. don't make the employee feel uncomfortable or uneasy don't wait until the appraisal to address problems with the employee's work that have been developing for some time

The federal law that specified that men and women doing equal jobs must be paid the same wage is the _____________ ____________ Act of 1963

equal pay

Human resource management is critical to the success of an organization:

finding qualified employees has become more difficult; it is an organizations people who have the creative ideas to keep it competitive

An employee who works on recruiting, selecting, training, motivating, developing a work force that will achieve organizations goals is a

human resource manager

The schedule that lets two or more part time workers share one full-time job is

job sharing

Training that duplicates the exact combination of conditions and tasks tat occur on the job is

job simulation

A firm can use a trial period of employment whether to make an employee permanent is called

probationary period

The American w Disabilities Act 1990 prohibited employers from discriminating against __________ individuals with disabilitites

qualified

The set of activities for obtaining the right number of qualified at the right time to fill needs of the organization is

recruitment