Understanding Business Chapter 11 Learn Smart
Provisions of the Fair Labor Standards Act of 1938 and its amendments include:
Overtime pay for more than 40 hours per week 40 hour work week raised minimum wage
Identify some of the challenges in HR management
Shift in employee toward work Increase in overseas labor pools Retirement of baby boomers
Which of the following types of information can legally be obtained from a job application:
Work experience, disabilities that require accommodation, education equalifications
The comprehensive employment and training act of 1973 provides ______ for training unemployed workers
funds
The occupational Safety and Health Act of 1970 regulated the degree to which employees can be exposed to______________substances.
hazardous
The benefit that is desired by most employees, but whose cost have risen dramatically is _______ care.
health
Most gain-sharing systems base bonuses on achieving specific ___________
improvements
The process of establishing and maintaining contacts in and outside the organization is called
networking
Which type of training lets employees learn by doing or watching others?
on-the-job training
The affirmative action law led employers to actively:
recruit and give preference to women and minorities
The shift from traditional manufacturing industries to high-tech and service industries challenge human resource managers to
retrain workers for more challenging jobs recognize that a company's people are its ultimate resource
A disadvantage of job-sharing includes
the need to hire, train, motivate, and supervise twice as many people
Computer and robotics training often uses
vestibule
The act which regulates and insures employee pension plan is
ERISA of 1974
A study of what employees do in a particular job is called
Job Analysis
What decisions are affected by performance appraisals:
Promotion, compensation, training
Investigating an applicant's work record, school record, an rating are often part of an
background investigation
Individuals who are part-time, temporary, or seasonal are classified as:
contingent workers
The age discrimination in Employment Act of 1967 outlawed employment practices that ___________against people 40 and above
discriminate
Human resource perform the vital function of
ensuring that all of the HR functions comply w legal requirements staffing an organization with employees to meet organizational goals
__________ allows employees to adjust to work-life demands.
flextime
A difficult task is measuring and rewarding ___________ performance on teams while at the same time rewarding team performance
individual
Orientation programs include
informal talks required reading of handbooks schedule visits to departments
Flatter organizations today often reassign an employee to a new job at the same level, which is known as an
lateral transfer
Companies today often outsource administration of fringe benefits plans because
laws in other countries require specific knowledge of benefits there plans are more complex and have more choices it cost less
For performance appraisal systems to be effective, employees must be told clearly and precisely what the expectation are and how to
meet the standards
Experienced employees who supervise, coach, and guides lower level employees who don't report directly to them are called
mentors
When a new employee is trained at the work site by observing an experienced worker and then doing the task, it is:
on-the-job training
A wage based on the number of items produced is an _____ system
piecework
Companies often outsource admin of fringe benefits plan because
plans are more complex it cost less laws in other countries require specific knowledge of benefits
The process of gathering information and who should be hired is called
selection
Lost training cost is a factor in ___________ employees.
terminating
The National Labor Relations Act of 1935 established______________ bargaining in labor-management relations.
Collective
Fringe benefits such as health care, paid vacation, and sick days provide additional _____________ to employees.
compensation
A human resource __________ of an organization reveals the demographic of the firms labor force and whether it is technically up to date an thoroughly trained
inventory
The choice of a compensation system is very important to managers because
it affects efficency and productivity it affects morale and motivation
List five steps in HR planning in order from first to last, with the 1st step at top
prepare a human resource inventory preparing a job analysis assessing future human resources demand assessing future human resources supply establish a strategic plan
Benefits have grown faster than_______ recently and cannot be considered fringe benefits anymore.
wages
The changes in the US workforce that create challenges for human resource managers include:
Employee who want leisure time Increased concern over health care benefits more single parent homes
Which pay system uses a tiered system of pay ranges based on know-how, problem solving, and accountability
Hay
The Civil Rights Act of 1964 made it illegal to discriminate against certain groups of people called:
Protected classes
H R managers perform several functions so the organization has the people it needs to achieve its goals. They include:
Recruitment and selection training and development developing compensation systems
Which of the following would be illegal if they appear on a job applications?
Religious affiliation
Managers seeing ___________ workers as a way of weeding out poor workers and finding good hires.
contingent workers
Fringe benefits that may provide other incentives may include
country club membership recreation facilities company cars
which of the following are among the "don'ts" for performing performance appraisals?
don't attack the employee personally. don't make the employee feel uncomfortable or uneasy don't wait until the appraisal to address problems with the employee's work that have been developing for some time
The federal law that specified that men and women doing equal jobs must be paid the same wage is the _____________ ____________ Act of 1963
equal pay
Human resource management is critical to the success of an organization:
finding qualified employees has become more difficult; it is an organizations people who have the creative ideas to keep it competitive
An employee who works on recruiting, selecting, training, motivating, developing a work force that will achieve organizations goals is a
human resource manager
The schedule that lets two or more part time workers share one full-time job is
job sharing
Training that duplicates the exact combination of conditions and tasks tat occur on the job is
job simulation
A firm can use a trial period of employment whether to make an employee permanent is called
probationary period
The American w Disabilities Act 1990 prohibited employers from discriminating against __________ individuals with disabilitites
qualified
The set of activities for obtaining the right number of qualified at the right time to fill needs of the organization is
recruitment