VJEZBA

1. Achieving organizational goals efficiently and effectively: a) Is necessary to make logical decisions b) Is not necessary for successful management but is desirable c) Ensures that all employees will rok together effectively d) Rarely occurs in private sector organizations e) Is the primary purpose of the management process.

Is the primary purpose of the management process.

1. ______ is the cultural belief that the person comes first. a) Individualism b) Power respect c) Aggressive goal behaviour d) Power tolerant e) Collectivism

Individualism

1. A(n) ____ strategy involves a partnership with a long-term commitment that can be used to acquire new technology and information a) Direct investment b) Joint venture c) Licensing d) Importing/exporting e) Pure domestic

Joint venture

1. Theory X managers believe workers are a) Commited b) Lazy c) Happy d) Needy e) Lucky

LAZY

1. All of the following are physical recources EXCEPT: a) Raw materials b) A robotic welder c) Labor used in production d) An inventory of finished goods e) An office building

Labor used in production

1. The cultural challenges of international management include: a) Government b) Language c) All of these choices d) The infrastructure e) Natural resources1.

Language

1. What are the two branches of quantitive management? a) Scientific management and administrative management b) Theory X and Theory Y c) Contigency theory and systems theory d) Human relations and organizational behavior e) Management science and operations management

Management science and operations management

1. The ability to prioritize work, to work efficiently, and to delegate appropriately is a(n) ____ skill. a) Operational b) Knowledge c) Conceptual d) Technical e) Time-management

Time-management

1. Which of the following is the MOST common approach to the management of ethics? a) Top management support b) A multipage book of organizational policies and procedures c) An unwritten code of ethics d) A written code of ethics and top management support e) Government regulation

A written code of ethics and top management support

1. Organizations directly influence their environment by: a) Bargaining with labor unions b) Lowering prices c) All of these choices d) Signing long term contracts with suppliers e) Lobbying.

All of these choices

1. The organization directly influence their enviroment by: a) Lobbying b) Signing long-term contracts with suppliers c) Lowering prices d) Bargaining with labor unions e) All of these choices

All of these choices

1. Contributions of the classical perspective include all of the following EXCEPT a) Laid the foundation for later developments b) Appropriate for dynamic organizations c) Identified important management skills d) Identified important management processes and functions e) Focused attention on management as a valid subject of scientific inquiry.

Appropriate for dynamic organizations

1. Which of the following statements is NOT one of the arguments offered in favour of social responsibility? a) Business should fix the problems it creates b) Businesses have the resources needed to solve some social problems. c) Business executives are uniquely qualified to make decisions about social programs. d) Business is a partner in society with the goverment and the general population e) Corporations have many of the same obligations and privileges as private citizens.

Business executives are uniquely qualified to make decisions about social programs.

1. The appropriate management behaviour that depends on the unique situation is a _______. a) UNIVERSAL b) CLASSICAL c) QUANTITATIVE d) BEHAVIORAL e) CONTIGENCY

CONTIGENCY

1. A manager's ability to think in the abstract is a(n) ___ skill: a) Technical b) Human c) Conceptual d) Functional e) Operational

Conceptual

1. Companies that meet their economic and legal responsibilities but do not go beyond them are exhibiting a(n) _____ approach to social responsibility. a) Reactive b) Obstructionist c) Proactive d) Accomodative e) Defensive

Defensive

1. A ____ is an example of a middle manager a) Chief Executive Officer b) President c) Supervisor d) Chairman of the board e) Division head

Division head

1. Classical management consists of two distinct branches: behavioral management and human resource movement. TRUE/FALSE

FALSE

1. Geert Hofstede identified all of the following fundamental differences than can be used to characterize people in diferent cultures: power, age, race, gender. TRUE/FALSE

FALSE

1. Informational justice relates to the degree of fairness people see in how they are treated by others in their organization. TRUE/FALSE

FALSE

1. Managers who select a course of action from among a set of rational alternatives are involved in organizing. TRUE/FALSE

FALSE

1. The technology an organization uses is part of its internal enviroment. TRUE/FALSE

FALSE

1. Geert Hofstede identified all of the following fundamental differences that can be used to characterize people in different cultures EXCEPT: a) Power orientation b) Global orientation c) Social orientation d) Time orientation e) Uncertainty orientation

Global orientation

1. A disadvantage of importing/exporting is: a) Competition b) Complexity c) Shared ownership d) Government restriction e) Inflexibility

Government rstriction

1. Chrysler Group, operated by Fiat, repaid $551 million in one quarter too the U.S. goverment for a loan provided during bankruptcy reorganization. Fiat's CEO was a(n) : a) Disturbance handler b) Liasion c) Leader d) Resource allocator e) Entreprenuer

Resource allocator

1. Coca-Cola sells soft drinks, bottled water, and sports drinks. This is an example of: a) Industry niche b) Scope c) Synergy d) Entropy e) Resource deployment

Resource deployment

1. A(n) ____ is two or more organizations that work together in joint ventures: a) Board of directors b) Cooperative c) Task force d) Strategic alliance (strategic partners) e) Interest groups

Strategic alliance (strategic partners)

1. Collaboration means working together to achieve a common goal. TRUE/FALSE

TRUE

1. High-potential/high-growth economies have been relatively underdeveloped and immature and, until recently, were characterized by weak industry, weak currency, and relatively wealthy consumers. TRUE/FALSE

TRUE

1. Managers can be classified by both the level of the organization at which they work and area in which they specialize. TRUE/FALSE

TRUE

1. Open systems thinking tends to develop synergy in organizations. TRUE/FALSE

TRUE

1. All of the following are included in the task enviroment EXCEPT: a) Competitors b) Technology c) Labor unions d) Customers e) Strategic allies

Technology

1. The level of ____ faced by organizations is determined by the degree of homogeneity and the degree of change in their environments. a) Competitive forces b) Complexity c) Environmental turbulence d) Uncertainty e) Tangibility ANSWER: d) Uncertainty

Uncertainty

1. The rate of change and the degree of homogeneity interact to determine the level of: a) Flexibility in bringing about new technological changes in an organization b) Uncertainty faced by an organization c) Multiculturalism prevalent in an organization d) Loyalty of employees toward an organization

Uncertainty faced by an organization

1. Which of the following actions is NOT part of an organization's attempts to evaluate social performance? a) Corporate social audits b) Whistle-blowing by employees c) Requiring employees to sign agreements to abide by its code of ethics d) Reviewing its responses to questionable conduct e) Examining the impact that the corporate culture has on the firm's social performance

Whistle-blowing by employees

1. A manager who wants to use the principles of scientific management will a) Emphasize time and motion studies b) Need a deep understanding of worker needs and feelings c) Not be required to closely supervise his or her subordinates d) Never actually increase worker productivity e) Not have to carefully select and train his or her employees

a) Emphasize time and motion studies

1. A dynamic enviroment is one that a) contains several competitors. b) contains several regulators. c) has low levels of uncertainty. d) changes very little and/or very slowly. e) changes rapidly and/or frequently.

changes rapidly and/or frequently.