Week 3 A+

Which of the following utilities checks the disk for bad clusters?

chkdsk

Which of the following utilities would you use to correct cross-linked clusters within the file system on a windows workstation?

chkdsk

While troubleshooting a windows workstation, you find that the computer has several cross-linked clusters within the file system. Which of the following utilities would MOST Likely fix this issue?

chkdsk

You have used your computer for several months without any issues. Recently, you have noticed that when you perform speicific actions or open certain files, your computer rashes, and programs sometimes freeze. You suspect that hard disk issues are the cause. Which of the following tools would best verify and fix disk errors?

chkdsk

You are an IT administrator troubleshooting a computer from within the windows command prompt. You are trying to execute the chdsk command line tool, but it keeps failing. Which of the following command switches would give you the best information or help on how to run this command?

chkdsk /?

Select the aspect ratio that applies to the display types listed. -Which aspect ratio applies to displays with resolutions of 800x600 and 1600x1200? -Which aspect ratio applies to displays with resolutions of 1680x1050 and 1920x1200? -Which aspect ratio applies to displays with resolutions of 1280x720 and 1920x1080?

-4:3 -16:10 -16:9

Which of the following are true of the SXGA screen resolution? (Select two.)

-5:4 aspect ratio -1280 x 1024

During the POST, you recieve the following message: Keyboard not present. Press F1 to continue. What are the most likely causes of this error message? (select two)

-A stuck key on the keyboard. -A poor keyboard connection

You are in the process of purchasing several new windows-based computers to replace broken or outdated computers. You have heard that solid state drives (SSDs) can significantly increase the overall performance of the system. Which of the following best describes the features of solid state drives (SSDs) compared to hard disk drives (HDDs)? (Select two).

-An SSD uses flash technology to store data -An SSD opens files faster than an HDD

Which of the following are optical storage devices? (Select three.)

-CD -BD -DVD

-First developed to store digital music. Later, was adapted to store digital computer data. -Can be written, read many times, erased, rewritten, and has a capacity of about 650 MB. -Single-sided disks can hold about 4.7 GB of data. Dual-layer discs can hold up to 8.5 GB of data. -Dual-layer version employs two recordable dye layers, each capable of storing data. -Uses blue laser light, which has a short wavelength, allowing data to be packed more tightly onto the disc and is rewriteable. -Was originally developed for high-definition video (and expanded content on movie discs), but can also be used for data storage.

-Compact disk (CD) -Compact disk (CD-RW) -Digital versatile disk (DVD) -Digital versatile disk (DVD-RW) -Blu-ray disc (BD-RE) -Blu-ray disc (BD)

Which disk types does Windows support? (select two)

-Dynamic -Basic

Match each disk type on the left with its corresponding description/features on the right. Each disk type may be used once, more than once, or not at all. -Support up to 128 volumes -Use primary and extended partitions -Are supported by all operating systems -Support volumes that use discontinuous disk space. -Store partitioning information in a hidden database on all such disks in the system. -Only support volumes made up of contiguous disk space.

-Dynamic disks -Basic disks -Basic disks -Dynamic disk -Dynamic disks -Basic disks

-A thick magnetic disk made of aluminum platters. Uses read/write heads to access data stored on the platters. -A flash device and storage capacity similar to a small hard drive -Uses lasers to read and write information stored in the form of pits in their reflective coating. -Providesup to several terabytes in storage capacity, and cost per megabyte is very low -Faster than other devices. No moving parts. Lasts longer than other storage devices. -Ideal for music and video. Portable and cheap with a long shelf life.

-Hard disk drive (HDD) -Solid State Drive (SSD) -Optical Disk -Hard disk drive (HDD) -Solid State Drive (SSD) -Optical Disk

-Allows two devices in a computer to send information to each other -The method used by different system devices to interact with the CPU -Conduits used by high-speed devices to bypass the CPU and communicate directly with the ram -Allows a device to request processing time from the CPU -Each device in a computer must have its own

-I/O access -IRQ (Interupt request) -DMA (Direct memory access) -IRQ (Interupt request) -I/O address

-Shows while a disk is being converted from a basic disk to a dynamic disk. -Indicates that the disk is being turned on and can be accessed and the volume on the disk is valid and has no errors. -Indicates that errors have occurred on physical or dynamic disks. -Shows when a dynamic disk has been removed or turned off.

-Initializing -Healthy -Unavailable -Offline

List the steps you need to follow to add more disk space to a storage space in windows 10. Drag the correct steps from the left to the correct step number on the right.

-Install a new storage device to the system -Add free space on a new storage device. -Allocate space from the storage pool to an existing storage space.

-A series of used clusters on the hard disk drive that are not associated with a specific file -Occurs when two files claim the same cluster -Files that exist on the hard drive but are not associated with a directory in the index -A portion of the hard disk that cannot be used

-Lost clusters -Cross-linked file -Orphaned files -Bad sector

Which of the following are advantages of solid state storage compared to hard drives? (Select two.)

-Lower power requirements -No moving parts

You have just finished installing a new SATA hard disk in your computer. Now your SATA DVD drive won't work. Which of the following troubleshooting steps is the best to try first?

-Make sure that the DVD power cable is connected -Make sure that the DVD SATA cable is connected.

-Requires that you have at least three storage devices. -Requires at least five storage devices -Does not provide redundancy. -Does not provide protection from a single storage device failure. -Requires at least two storage devices -Allows you to reconstruct data if one of the storage devices fails. -Protects your data if two storage devices fail at one time.

-Parity -Three-way mirror -Simple -Simple -Two-way mirror -Parity -Three-way mirror

You have added two new hard disks to a windows computer. The disks are configured as basic disks. Which of the following could be configured on these disks? (Select two).

-Primary partitions -Extended partitions with logical drives

On Windows 10, using storage spaces eliminates the need for which of the following tasks? (Select two).

-Repartitioning drives -Resizing volumes

A user installs a new graphics application on her windows system. During the installation process, the application prompts the user to load a custom video driver that has been optimized for the application. She does so and then completes the installation. Several days later, the user reports that her display doesn't seem to be working properly under some coniditions. To fix the problem you need to reload the old video driver. Which of the following actions are the best choices? (Select two).

-Revert the system to a restore point prior to installing the video driver. -Use device manager to roll back the video driver.

You want to set up a windows system to also be able to boot into Linux. To be able to dual boot, the system needs a partition on which to install Linux. However, you don't have an extra hard disk that can be used for the Linux partition. The existing disk has no unpartitioned space available, but it has about 300 GB of free space. Which of the following disk management operations will best prepare your hard disk for dual boot?

-Shrink the primary partition

-Used to scan hardware that contains an embedded microchip for authentication. -Used to capture some type of analog signal and convert it into digital data -Can be a stand-alone device or integrated with other peripherals, such as a keyboard. -Used to scan users' unique physical features and use them to verify their identity. -Graphics tablets mostly used by graphic artists to capture hand-drawn images. -Fingerprint scanner -Most commonly used in retail enviroments at checkout stands

-Smart Card reader -Digitalizer -Smart card reader -Biometric scanner -Digitalzer -Biometric scanner -Barcode reader

You are an IT technician for your company. As part of your job, you must manage and support a wide variety of devices. Which of the following devices most likely uses a micro-usb connector? (Select TWO).

-Smartphones -Digital cameras

On a Windows 10 workstation, you want to use the storage spaces feature to create a logical drive. Which of the following components are used to configure storage spaces? (Select three).

-Storage devices, which are physical drives such as SATA drives or external drives. -Pools or storage, which are logically created from the free space on storage devices. -Storage spaces, which are logically defined units created from a pool of storage.

You are installing an updated driver for a hardware device on your system. A dialog box displays indicating that Microsoft has digitally signed the driver you are installing. What benefits does driver signing provide? (select two)

-The driver has been tested by Microsoft -The driver file has not been altered

For several years, the monitor on your laptop has worked perfectly. However, shortly after turning on your laptop today, you noticed a definite dimness. Which of the following is the most likely cause? (Select two).

-The monitor's inverter has gone bad. -The power adapter was accidentally unplugged.

Your system volume is running out of disk space. You need to extend the system volume to give it more space. Which of the following conditions must be met to extend the system volume? (Select two).

-The system volume must formatted with NTFS -The disk must have contiguous free space on the same disk.

Your computer currently uses a 5,400 rpm hard disk. You want to improve your computer's overall performance by optimizing your hard disk performance. Which of the following would be the most effective means for optimizing your hard disk performance? (Select TWO).

-Upgrade to a 10,000 RPM hard disk. -Upgrade your hard disk interface to SATA 3

On a Linux system, what is the name of the directory where you will find a text file called devices that contains information about the devices that are configured on the system?

/proc

Match the USB connector types on the left with the image labels on the right.

1: USB 2.0 Type-B 2: microUSB 3: miniUSB 4: USB 3.0 Mirco-B

Match the USB connector types on the left with the image labels on the right.

1: USB 3.0 Type-A 2: USB 3.0 Micro B 3: USB 3.0 Type-B 4: USB 2.0 Type-A

You have been asked to implement a RAID 5 solution for an engineer's desktop. What is the minimum number of hard drives disks that can be used to configure RAID 5?

3

One of the video editors in your company is worried that he may lose a lot of data if his hard drive fails. He has asked you to come up with a solution. To do this, you have decided to implement a RAID 10 solution on his desktop workstation. Which of the following is the MINIMUM number of hard disks that can be used?

4

You are building a new computer and have purchased a motherboard that includes four built-in SATA connectors. Which of the following most accurately lists the maximum number of SATA devices you can connect to the motherboard using the integrated parts?

4

You have a CD-RW drive that advertises speeds of 32x/12x/48x. What is the read speed of the drive?

48x

What is the maximum data transfer speed for USB 3.0 devices?

5 Gbps

Ida, one of the employees in the sales department, needs a way to display her PowerPoint sales presentation to a large group of potential customers. She has asked you to set up the conference room in preparation for her presentation. You will need to purchase a display system for the conference room. Which of the following display systems would be the BEST to purchase?

A large screen and a projector

Which partition type identifies the partition as one that holds the boot loader program used to start the operating system?

Active

If you want to boot from a hard drive, what must it have?

Active partition

Which Blu-ray standard defines rewritable disks?

BD-RE

You have just received a frantic call from a customer. She informs you that after turning her computer on, she received the following error: The SMART hard disk check has detected an imminent failure. Which of the following is the best first step to take?

Back up all important data and files

You have a computer with a removable disk drive that has been formatted with NTFS. You want the drive to use FAT32 to be compatible with more operating systems. The drive is currently configured using Drive letter D:. Which of the following actions MUST you complete to make the desired changes?

Back up the data on the D: drive. Reformat the D: drive using FAT32. Restore the data.

Which of the following devices would you add to a computer if you needed to take inventory at a retail store by scanning the UPC symbols on products?

Bar Code Reader

One day while trying to start your Windows 10 computer, you see the following error displayed: Could not read from the selected boot disk. Check boot bath and disk hardware. Which of the following will most likely fix the problem?

Boot into recovery environment and run the bootrec /rebuildbcd command/

You have decided to install a new Ethernet network adapter in your windows 10 desktop computer. After installing the card and booting to windows, you notice that you have no network connection. After looking in device manager, you see that the new network card was detected, but windows doesn't know what it is. After doing a quick search on the internet, you find what looks like the correct driver and install it. A reboot of windows is performed, but almost immediately after logging on, your computer crashes, thinking this must be a fluke, you reboot again with the same result. Which of the following is the best tool to get windows to load properly?

Boot to safe mode and uninstall the network driver.

You have purchased a 1600 x 1200 LCD monitor and connected it tot he DVI-I port on your computer using a DVI-D cable. You configure the screen resolution at 1280 x1024 with 24-bit color. The display output seems to be fuzzy and stretched.

Change the screen resolution to the native resolution of the monitor.

You have purchased an LED monitor and connected it to the DVI-I port on your computer using a DVI-D cable. You configure the screen resolution to 1400 x 900 with 32-bit color. The display on the screen seems to be pixelated. Which of the following solutions is MOST likely to fix this problem?

Change the screen resolution to the native resolution of the monitor.

Which of the following disk maintenance utilities optimizes the performance of your hard drive be verifying the file system integrity of a hard disk and fixing the errors it detects?

Check disk

A customer complains that a recently purchased monitor no longer displays a picture. You verify that the monitor is powered on and that the video cable is securely fastened to the video port. Which of the following actions is the best to take next?

Check the monitor's brightness and contrast settings using the controls on the monitor.

You work as the IT administrator for a small news station. Jill, an employee in building 2, works in the audio/video editing department and would like to increase her productivity. For example, she would like to be able to run multiple programs simultaneously and be able to compare video clips side-by-side.

Configure Jill's computer to have duel monitors

You've just purchased 10 new notebook systems for your users. You are concerned that users will leave the systems on for long periods of time, which could result in display burn-in. What should you do to prevent this from happening?

Configure a screen saver on each system.

You recently purchased a laptop computer. As a member of the sales team, you often travel to present sales demonstrations. At one such presentation, you notice that the images being shown by a projector seem large and somewhat skewed. Which of the following changes would most likley give you an accurate projection of your presentation?

Configure the projector to use a 16:9 aspect ratio

Which of the following terms describes the difference between white and black in an LCD monitor?

Contrast ratio

You are running windows 10 on your computer. You want to decrease the tie it takes to write data to your drives. To do this, you have decided to create a windows software RAID system using a striped volume. Before you create the striped volume, which action must you take?

Convert basic disks to dynamic disks

Your computer has a single hard disk with a single volume used by the C:\ drive. You have previously upgraded the disk to a dynamic disk. The disk has run out of space. You need to add more space to the C:\ volume. You add a new hard disk to the computer. Which of the following is the best step to complete while adding space to the C:\ drive?

Create a mount point using space on the second disk.

Which of the following refers to a situation where two files try to claim the same cluster on the hard disk?

Cross-linked clusters

You have a computer with three hard disks. A RAID 0 volume uses space on Disk 1 and Disk 2. A RAID 1 volume uses space on Disk 2 and Disk 3. Disk 2 fails. Which of the following is true?

Data on the RAID 1 volume is accessible; data on the RAID 0 volume is not.

As you arrive on-site at a customers place of business, you go to the front desk and ask for Mr. Magorium, the head of the IT department. Mr, Magorium meets you, introduces himself as Edward, and escorts you to the printer. which is jammed. after you fix the printer the existing print job completes, as the paper comes out

Deal with confidential materials appropriately.

Alice recently purchased a new cell phone. After her vacation, Alice wanted to transfer her holiday photos to her computer to do some touchup work before sending the pictures to her children. When Alice attached her phone to her computer, she saw that windows detected her phone and tried to load the applicable software to give her access to her phone. Unfortunately, after trying for several minutes, Windows displayed a message saying it was unsuccessful. When Alice explored her available drives, her phone was not listed .

Device manager

As a member of the help desk administration team you've been assigned to update the driver for the network adapter that is installed on most of the machines in your department. You have a copy of the latest driver on a USB flash drive. Which Windows utility allow you to manually update this new driver?

Device manager

Which system utility would you use to troubleshoot hardware devices, examine and control the resources used by specific devices, and install updated device drivers?

Device manager

Which of the following disk maintenance utilities locates and disposes of files that can be safely removed from the disk?

Disk cleanup

Which of the following disk maintenance utilities optimizes the performance of your hard drive by joining parts of files that are in different locations on your hard rive into a single location?

Disk defragmenter

Which tool would you use to help create and delete partitions on hard drives?

Disk management

You have physically installed a new hard disk drive in your computer and configured the disk in the BIOS using the CMOS setup program. You try to access the hard disk drive in Windows Explorer, but the drive is not displayed. Which utility will you most likely use to solve the problem?

Disk management

While configuring a computer, you find that you need to create, format, and manage the partitions and volumes on your hard drives. Which of the following is the BEST command line utility to use?

Diskpart

You have a computer running windows 10 home. You need to access the contents of a flash drive. The flash drive has been formatted with the exFAT file system. You want to read the flash drive on your computer as quickly as possible with the least amount of effort. What should you do?

Do nothing. Windows 10 can natively access exFAT file systems.

You need to connect a new USB scanner to the USB port on your computer. However, the first time you plugged the scanner in, it was not recognized. What should you do?

Install the scanner drivers and then connect the scanner to the USB port and complete the Add a Device wizard when it pops up

You have just connected a new USB device to your windows system. You used the installation disc that came with the device to install the drivers needed to support the device. Since the installation, the system frequently crashes when you try to access the new device. Which of the following steps would most likely resolve the issue?

Download and install the latest driver from the manufacturer's website

You just installed a new video card in a user's Windows workstation. However, when you power the system on, the screen is displayed in 16 colors at 640x480 resolution. Which of the following will resolve this problem?

Download and install the latest driver from the video card manufacturers website.

You have just installed a new device in your windows system. After installation, you can't use the device. You check device manager and find an icon for the device with a yellow excalmation mark over it. What should you do?

Download the latest driver from the manufacturer's website

You recently installed a fiber-optic network board in an expansion slot in your system's motherboard. You no longer need to use the integrated UTP network board that is integrated in the motherboard. Click the option you would use in the properties of the integrated network adapter in device manager to disable it.

Driver

You are a trainer for your company and often teach courses in a classroom located on-campus or in a hotel conference room. In your office, which is separate from the classroom, you have two external monitors connected to your laptop, and you are able to display different content on each monitor. However, when teaching, you only have your laptop and a projection unit. TO make teaching easier, you want to the same content to show on both the laptop monitor and the projection screen? Which of the following multiple display options would be best to select when teaching?

Duplicate these displays

A user complains that his USB scanner no longer works, You check device manager and see an icon with a black down arrow on it. What should you do?

Enable the device in device manager.

You have just purchased a new USB drive that you want to use to troubleshoot the computers in your company as well as other network devices, such as printers and projectors. You need to format this new drive with a file system that will be recognized and used on all devices. When formatting your USB drive, which of the following file system types would meet most, if not all of your needs?

FAT32

Lately you hear a clicking noise when reading or writing data from the hard disk. What is the most likely cause of the clicking?

Failing hard drive

You are installing windows 10 on a drive that was previously used for windows 8.1. This drive has one primary partition. While installing windows, you want to ensure that the old files are deleted and any bad sectors are located and marked as bad. To achieve your desired goal, which of the following is the best option to run?

Full format

Which of the following is a magnetic storage devices?

Hard disk

Which storage device uses aluminum platters for storing data?

Hard disk

You need a storage device that has very large storage capacity, is fast, and is relatively inexpensive. Which storage device will best suit your needs?

Hard disk

You have four volumes on a basic hard disk. You convert the disk to dynamic. After the conversion, which of the following do you expect to see as the status of the fourth volume if it is valid and has no errors?

Healthy

You have four volumes on a basic hard disk. Which of the following do you expect to see as the status of the fourth volume if it is valid and has no errors?

Healthy (Logical Drive)

Which of the following terms describes a PC card that you can insert and remove without rebooting the computer?

Hot swappable

Most devices that you install in a system require little to no configuration; they simply work after you plug them in. This is because devices are automatically assigned the system resources needed for the device to begin functioning. What are the three types of system resources that are usually automatically assigned?

I/O address, IRQ, DMA channel

When troubleshooting a computer, you need to view a list of all IRQs and the device using each IRQ. Which of the following options would best allow you to accomplish this task?

In device manager, click View > resources by type

While troubleshooting a computer, you need to view a list of all IRQs and the device using each IRQ. Which of the following options would best allow you to accomplish this task?

In device manager, click view > resources by type

You monitor is displaying images in strange colors. Which of the following is most likely the solution to the problem?

Increase the color depth

Which of the following is not an advantage of SSDs over HDDs?

Inexpensive

You have an existing computer running Windows 10. You want to configure a RAID 1 array in the computer. You install two new SATA drives, then use the RAID controller integrated in the motherboard to define a RAID 1 array using them. When you boot the computer, Windows does not show the logical RAID drive. What should you do?

Install the drivers for the RAID controller

You have an existing computer running Windows 10 Enterprise. You want to configure a RAID 5 array in the computer. You install three new SATA drives, then use the RAID controller integrated in the motherboard to define a RAID 5 array using them. When you boot the computer, Windows does not show the logical RAID drive you just created. What should you do?

Install the drivers for the motherboard RAID controller

You have three computers in your office. You would like to reduce the time it takes to move from one computer to the next, and you would like to use only one keyboard, monitor and mouse for all three computers. Which device allows this type of setup?

KVM

You are an IT professional that works with home users. One of your customers works from home and uses multiple Windows computers as well as an Apple Mac computer. Your customer want to be able to switch between his computers without changing the keyboard and monitor currently in use. Which of the following devices would best facilitate sharing his monitor and other input devices with all of his computers?

KVM switch

You are putting together a system for a graphic artist and need to make sure you get a display that meets her needs. The display needs to have very good color reproduction quality and viewing angles. The display needs to run cool and be power-efficient. Which of the following types of displays will most likely meet these needs?

LCD display with IPS panel

You are putting together a gaming system and need to make sure you get a display that meets your needs. The display needs to have a very good response time, and you would prefer that it be affordable and power-efficient. Which of the following types of displays will most likely meet these needs?

LCD display with TN panel

Which of the following is true of modern LCD monitors regarding backlighting?

LEDs are used to blacklight the screen

You are configuring a new system, and you want to use a RAID 0 array for the operating system using SATA disk and the RAID functionality built into the motherboard. Which of the following best describes the action you will take as part of the configuration?

Load the RAID drivers during operating system installation.

You are in the process of preparing a storage device and must determine which file system to use. Which of the following best describes the advantage of using the exFAT file system rather than NTDS?

Lower memory and processor resource use

You have just finished upgrading the 250 W power supply in your desktop computer to a 450 W power supply. Now the BIOS doesn't recognize one of the hard disk drives in the system during post. Which of the following troubleshooting steps is best to try first?

Make sure that the hard disk is plugged into the power supply

You are trying to connect a new USB device to your computer. You install the driver, then connect the device to an open USB port. The device does not work. What should you do first?

Make sure the USB device is plugged in properly.

You have just finished upgrading the power supply in your desktop computer. Now the hard disk will not work. What should you do first?

Make sure the power connectors on the hard disk are plugged in all of the way.

A sales person requires that a large number of document, data, presentation, image, and video files be accessible on their personal mobile device when making sales pitches to new customers. A cloud solution is not feasible, since cellular and internet connections are not always guaranteed at a costumer site. Which of the following accessories would a technician suggest to best meet the sales persons requirements?

Micro SD card

What type of connection is shown here?

MircoUSB

What is required to control access to the file system using file and folder permissions on a windows-based computer?

NTFS-formatted partition

You have a DVD-ROM disc with no label and you want to know if it has any important files on it. You insert the DVD-ROM into your optical media drive, then you double-click the drive letter for the optical drive to see the contents of the disc. If the DVD-ROM is not a valid disc, which error message will you see?

No media

What method does an SD card use for storing data

Non-volatile memory chips

You have a disk in your system that is displayed in the Disk Management utility as shown in the image below. The disk icon includes a red arrow that is pointing down. Which of the following would you expect to see in the space where the red outline is, as the status of this disk?

Not initialized

A company is purchasing new laptops for their graphic artist division. Which of the following display techniques provides better contrast and deeper blacks, resulting in better picture quality?

OLED

Lloyd works for a graphic design company. He needs a monitor that accuratly represents colors. Lloyd's monitor recently failed, and you have been asked to purchase a new one. You have been asked to find a monitor with a fast pixel refresh rate, low energy consumption, and very accurate colors representation. Which of the following types of display devices will BEST meet the requirements requested?

OLED

Device manufacturers are constantly finding bugs, vulnerabilities, or better ways for their devices to communicate with the operating system. Because of this, what should you do before you install a new device?

Obtain the latest driver from the manufacturers website

You have a computer with a single hard disk configured as a basic disk with a single partition formatted with NTFS. The computer runs Windows 10. The disk has run out of space. You need to add space to the disk. You install a new hard drive and start disk management. Which of the following is a required task to add space to the existing volume?

On the hard disk, create a new partition without a drive letter.

After using your LCD monitor for about three months, you notice a small black dot in one area of the screen. Regardless of what is shown on the monitor, the dot remains the same color and in the same location. Which of the following is the best method for removing the black dot from the monitor?

Play a video designed to fix dead pixels.

Which of the following tasks would you complete as part of a SATA installation?

Plug the 15-pin power connector into the SATA drive

Due to a blackout, power is no longer coming from the wall outlet and your computer is now off. You do not have a UPS and you need to remove a disc out of the DVD drive. What is the easiest method to retrieving the disk?

Push an unbent paper clip into the hole on the front of the drive

You are building a new computer that will contain two hard disks. To provide increased performance, you have decided to configure the drives using RAID technology. Which of the following will best meet your needs?

RAID 0

You have been asked to configure the drives in a computer. The end user wants to use striping without incorporating any fault tolerance. Which of the following will best meet these requirements?

RAID 0

Ben is concerned about losing data due to a hard disk failure. His computer will only support a maximum of three disks. To protect his data, you have decided to use RAID (redundant array of independent disks). Which of the following raid types would give Ben the best mirrored data protection?

RAID 1

One of your customers wants you to build a personal server that he can use in his home. One of his concerns is making sure he has at least one backup of their data stored on the server in the event that a disk fails. You have decided to back up his data using RAID. Since this server is for personal use only, the customer wants to keep costs down. Therefore, he would like o keep the number of drives to a minimum. Which of the following RAID systesm would best meet the customer's specifications?

RAID 1

You have picked an LED monitor and connected it to the HDMI port on your computer using an HDMI cable. Yo configure the screen resolution to 1280 x 768 with 32-bit color. The geometry of the images displayed on the screen appear to be overly large. What should you do to correct the problem?

Set the display resolution to the native resolution of the monitor.

You recently upgraded a client's older workstations from Windows 7 to Windows 10. The client has called to complain that the interface is very slow. For example, after clicking on the Start button, the Start Menu slowly appears on the screen. How can you fix this problem without upgrading the hardware itself?

Set the visual quality for best performance.

A computer being used by the HR department needs to ensure that all of the data on the computer is protected from a single hard disk failure. The data needs to be read as quickly as possible, and the HR department would like to maximize drive use as much as possible. This computer can use up to three hard drives. Which of the following RAID types would meet these requirements and provide the BEST data protection?

RAID 5

Which of the following drive configurations uses striping with parity for fault tolerance?

RAID 5

What is an advantage of RAID 5 over RAID 1?

RAID 5 improves performance over RAID 1

You have just installed several devices to a computer at once, but now the computer fails to boot properly. Which of the following troubleshooting steps is the best to try first?

Remove all of the newly added devices and install them one at a time.

Anna has been backing up her data on a hot swappable drive mounted in an external hard drive docking station. This docking station holds two drives. Anna would like to exchange one fo the drives with a drive of higher storage capacity. Which of the following is the BEST method for replacing the drive?

Remove and replace the drive after using the safely remove hardware feature to shut down the device

You have just installed a new hardware device, upgraded the driver, and installed the custom software that came with the device. Now you can't get the device to work. What should you do first?

Run any diagnostic that came with the device

Which interface is primarily used for internal HDDs in modern desktop PC systems?

SATA

Which of the following is the most common disk interface used for optical drives on home and office computers?

SATA

Which generation of SATA storage devices does the following? -Supports up to 6 Gbps data transfer rates -Addresses solid state drives

SATA3

You have picked an LCD monitor and connected it to the HDMI port on your computer using an HDMI cable. Yo configure the screen resolution to 1280x1024 with 32-bit color. The geometry of the images displayed on the screen appear to be distorted. What should you do to correct the problem?

Set the display resolution to the native resolution of the monitor.

Which optical media has the greatest storage capacity?

Single-layer, single-sided blu-ray disk

Susan works in the research and development department. She has recently purchased a large high-speed external drive and has attached the drive to her computer using a USB cable. Her drive requires a minimum bandwidth of 400 Mbps and at least 900 milliamps (mA) to function. Although the correct drivers are installed, the drive is not functioning. To troubleshoot the problem, she has connected her drive to her coworkers computer where the drive functions properly. No additional cables are required for this drive. Which of the following is the most likely reason Susan's external hard drive is not working?

Susan has connected her drive to a USB 2.0 port, which does not have enough power for her drive.

The marketing department has hired a new employee. Prior to the new employee's first day at work, you have set up and configured a new laptop computer. The computer and all of the peripherals were purchased from the same vendor. After the new employee begins work, you receive a phone call stating that the wireless mouse is not working. Which of the following is the most likely reason the mouse isnt working?

The USB mouse receiver is not plugged into the computer

Which of the following is true about primary partitions?

The active partition must be a primary partition

You have installed a device in your system and the system does not recognize the device. Which of the following best describes why the device was not discovered?

The device does not support plug and play.

Your company has just upgraded your laptop computer. After receiving your new computer, you plug your external USB 2.0 hard disk into your new USB 3.0 port. Which of the following is the most accurate statement regarding how this device will function?

The device will work, but will only transfer at USB 2.0 speeds.

You have just added a brand new hard disk to your windows-based computer. When you power on the computer, the disk is not shown in file explorer. To troubleshoot this issue, you open the Windows Disk Management console and see that the disk is present, but is shown as Unknown. Which of the following disk management steps is most likely required first?

The disk needs to be initialized.

Which of the following is a characteristic of extended partitions?

They are subdivided into logical drives

Your company has decided to use only SATA drives in their systems. Which of the following is true of most newer SATA drives?

They can be added to or removed from a system without shutting down the computer.

What type of peripheral device is typically found on a laptop computer and allows the user to control the cursor with a finger?

Touch pad

Which of the following is considered an input device?

Touchscreen

What type of USB 3.0 connector is shown here?

Type-A

You are an IT technician for your company. As part of your job, you must manage and support a wide variety of devices. Which of the following is the most common interface for peripheral devices?

USB

Which of the following standards provides data transfer rates up to 480 Mbs with a maximum cable length of 5 meters?

USB 2.0

For which type of device will you typically install the driver before you connect the device to your system?

USB devices

You have just finished installing windows on a system that contains four physical hard disks. The installation process has created a system volume and a C: volume on the first disk (Disk 0). The installation process also initialized the second disk (DIsk 1) and the third disk (Disk 2), but did not create any volumes on these disks. Which of the following would you expect to see as the status of DIsk 1 and Disk 2?

Unallocated

You have an extra disk on your system that has three primary partitions and an extended partition with two logical drives. You want to convert the partitions to simple volumes, preferably without losing any data. What should you do?

Upgrade the disk to a dynamic disk

You want to combine storage space from two different hard disks into a single logical storage unit on your Windows computer.Which of the following is the best step to perform?

Use dynamic disks and a spanned volume.

You work for a small company as the human resource specialists. Since the company is fairly small, you are maintaining all of the employee information on your desktop computer, which is running windows 10. This computer has two high-capacity hard disks. You want to ensure that this information is protected from a hard disk failure, so you want to set up a windows software RAID system. Which of the following would be your best solution?

Use mirrored volumes

Your computer's hard drive is currently formatted as FAT32, but you want to take advantage of the features offered to NFTS drives. Which of the following steps would most likely allow you to do this without losing the existing data?

Use the convert command at a command prompt

You have a hard disk that is formatted with the FAT32 file system. You would like to implement file and folder permissions on the Design folder that apply when files are accessed both locally and remotely. Which of the following BEST describe the next step you need to perform?

Use the convert command to convert from FAT32 to NTFS and then configure NTFS permissions

What is the difference between UXGA and WUXGA displays?

WUXGA has a widescreen aspect ratio.

In which of the following situations would driver rollback be the best tool to use?

You recently installed a new video driver, and now the system behaves erratically.

Which of the following conditions would prevent you from using a GUID Partition table (GPT) when setting up a disk drive?

You're setting up the drive to boot windows 10 on a computer that uses traditional BIOS/

Windows 10 features a storage solution called Storage Spaces. What is the name of the Storage Spaces feature that allows to allocate space for redundant information using options that include two-way mirroring, three-way mirroring, and parity?

data resiliency

Which of the following windows command line utilities would you use to realign the file structure on the disk to optimize performance?

defrag

Joseph has started using virtual machines (VMs) to help his software development process. As the number of VMs has increased, Joseph has noticed that his hard drive is almost full. He would like you to buy and connect an external hard drive where additional VMs can be stored. When the drive arrives, you find it has the type of connector in image 1. Which type of connector is on the external hard drive?

eSATA

You want a storage device that has the ability to: -Integrate data and device power into a single cable -Use a connector and port that is neither L-shaped nor rectangular Which of the following SATA devices is the best to use?

eSATAp

You have a hard disk that has a single primary partition and has been assigned D: as the drive letter. Which tool would you use to configure the drive to use the FAT32 file system?

format

You have physically installed a new hard disk drive in your computer and configured the disk in the BIOS using the CMOS setup program, and partitioned the disk. You try to access the hard drive in windows explorer, but get an error message. Which utility will you most likely use to solve the problem?

format