What is Supply Chain?
What is the long definition of Supply chain?
3 or more companies that are directly linked by the upstream and downstream flows of materials, energy, money, people. and information from a source to a customer
What is a process?
A system of activities that transforms inputs into valuable outputs. Involves a transformation
What happens to the product as it is moved downstream?
Becomes more finished
What is the number of suppliers determined on?
Complexity of the product
Interface with customers and order processing and fulfillment
Customer management (OM)
Who are the partners across the supply chain?
Customers, Suppliers, Stakeholders, Other business functions
Who are the partners of operations management?
Customers, Suppliers, and stakeholders
The movement of the product towards the end user is called ______?
Downstream
What is the Supply Chain?
Global network of organizations and activities involved in designing, transforming inputs, consuming, and disposing of goods and services
What are collaborative networks?
Greater influence of, and reliance upon, business partners
Who are stakeholders within operations management?
Have an interest in organizational well being and performance
What are the characteristics of services?
Intangible, cannot be inventoried, extensive customer contact, short lead time, labor intensive, quality is harder to assess, information or customer is transformed
Who are the customers within the supply chain?
Internal (DCs), Intermediate (Retailer stores), Final (End users)
Movement of materials and information within, into and out of the firm
Logistics management (OM)
What are operations?
Management of processes used to design, supply, produce, and deliver goods and services to customers. Integral part of supply chain management
What is Supply Chain Management?
Management of the processes and relationships in a supply chain
Before supply chain management, what did companies focus on?
Operations management
What are core capabilities?
Organizations focusing on their unique skills that create competitive advantage
Operations management brings all the ______ together
Processes
What are the other business functions within the supply chain?
Shifting organization to become more cohesive/collaborative. Supply chain affect every part of your business
What does a typical supply chain look like?
Supplier --> Manufacturing plants --> Regional warehouses --> Field Warehouses --> Retail Stores --> Customers
Processes used to identify, acquire and administer inputs
Supply Management (OM)
SCM integrates ________ and ______ management within and across companies
Supply and demand
What are the characteristics of goods?
Tangible, Inventoried, little customer contact, long lead time, capital intensive, Quality is easily assured, Material is transformed
What were the reasons for the shift from Operations management to supply chain management?
Technology and infrastructure, Barriers to trade, Core capabilities, Collaborative networks
What does operations management focus on?
The Process
What happens when you move back in tiers?
The more raw that material is
Who are suppliers within operations management?
Those who provide inputs
Who are customers within operations management?
Those who use or consume outputs
The movement of products away from the end user is called _______?
Upstream
Who are the suppliers within the supply chain?
Upstream, Downstream, resource and technology, after market