What is Supply Chain?

What is the long definition of Supply chain?

3 or more companies that are directly linked by the upstream and downstream flows of materials, energy, money, people. and information from a source to a customer

What is a process?

A system of activities that transforms inputs into valuable outputs. Involves a transformation

What happens to the product as it is moved downstream?

Becomes more finished

What is the number of suppliers determined on?

Complexity of the product

Interface with customers and order processing and fulfillment

Customer management (OM)

Who are the partners across the supply chain?

Customers, Suppliers, Stakeholders, Other business functions

Who are the partners of operations management?

Customers, Suppliers, and stakeholders

The movement of the product towards the end user is called ______?

Downstream

What is the Supply Chain?

Global network of organizations and activities involved in designing, transforming inputs, consuming, and disposing of goods and services

What are collaborative networks?

Greater influence of, and reliance upon, business partners

Who are stakeholders within operations management?

Have an interest in organizational well being and performance

What are the characteristics of services?

Intangible, cannot be inventoried, extensive customer contact, short lead time, labor intensive, quality is harder to assess, information or customer is transformed

Who are the customers within the supply chain?

Internal (DCs), Intermediate (Retailer stores), Final (End users)

Movement of materials and information within, into and out of the firm

Logistics management (OM)

What are operations?

Management of processes used to design, supply, produce, and deliver goods and services to customers. Integral part of supply chain management

What is Supply Chain Management?

Management of the processes and relationships in a supply chain

Before supply chain management, what did companies focus on?

Operations management

What are core capabilities?

Organizations focusing on their unique skills that create competitive advantage

Operations management brings all the ______ together

Processes

What are the other business functions within the supply chain?

Shifting organization to become more cohesive/collaborative. Supply chain affect every part of your business

What does a typical supply chain look like?

Supplier --> Manufacturing plants --> Regional warehouses --> Field Warehouses --> Retail Stores --> Customers

Processes used to identify, acquire and administer inputs

Supply Management (OM)

SCM integrates ________ and ______ management within and across companies

Supply and demand

What are the characteristics of goods?

Tangible, Inventoried, little customer contact, long lead time, capital intensive, Quality is easily assured, Material is transformed

What were the reasons for the shift from Operations management to supply chain management?

Technology and infrastructure, Barriers to trade, Core capabilities, Collaborative networks

What does operations management focus on?

The Process

What happens when you move back in tiers?

The more raw that material is

Who are suppliers within operations management?

Those who provide inputs

Who are customers within operations management?

Those who use or consume outputs

The movement of products away from the end user is called _______?

Upstream

Who are the suppliers within the supply chain?

Upstream, Downstream, resource and technology, after market