What is System Administration
Which of these is considered a network service? Check all that apply.
-dns -wireless internet -ethernet cables
What are some communication services you can utilize in your organization? Check all that apply.
-email -chat apps -phone
True or false: Commercial-use and personal-use software licenses are essentially the same thing.
-false
Which are examples of IT infrastructure? (Check all that apply)
-file sharing -an organizations website -computers employees use to access the internet
What's the difference between POP3 and IMAP? Check all that apply.
-imap can download emails onto multiple devices -pop3 can download emails onto ONE device
What device is commonly used to connect to and control multiple computers using a single keyboard, mouse, and monitor?
-kvm switch
Which of the following is considered a physical infrastructure service? Check all that apply.
-laptop -desktop -rack server
Which is not a component of a KVM switch?
-printer
An employee is leaving your company. Which of these steps are appropriate to take during offboarding? Check all that apply.
-remove the users access to IT resources -wipe the machine -ask user for login info
Which are potential responsibilities of a sysadmin? (Check all that apply)
-tech support -database administration -network administration
What are the differences between TLS and SSL? Check all that apply.
-tls is more secure -tls is the successor to ssl
Which is NOT an important troubleshooting step?
-updating services
As a sysadmin, you will find yourself doing business with a variety of third-party vendors. Which of these are likely to be rented or bought from a vendor? Check all that apply.
-video or audio conferencing machines -printers -fax machines
Which of these are likely considerations for developing a computer policy? Check all that apply.
-whether users should be able to view non-work-related-websites -whether users should be able to install software -whether you should set a device password
Which of these is considered a software service? Check all that apply.
-word processors -email apps -chat apps
Which of these are common responsibilities of systems administrators?
all of the above
What is it called when you set aside a regular time to update your servers at once?
batch update
Which type of server hardware is the most space-efficient?
blade server
A script sets up user accounts and installs software for a machine. Which stage of the hardware lifecycle does this scenario belong to?
deployment
The user can set their own computer hostname and username. Which stage of the hardware lifecycle does this scenario belong to?
deployment
Which might have an IT infrastructure run by a single person?
hometown independent computer company llc
What device is commonly used to connect to and control multiple computers using a single keyboard, mouse, and monitor?
kvm switch
A machine is having issues, so the user is responsible for getting the machine serviced. Which stage of the hardware lifecycle does this scenario belong to?
maintenence
When a machine is having issues, an IT Support Specialist has to file an RMA, or Return Merchandise Authorization form, with the vendor of the machine. Which stage of the hardware lifecycle does this scenario belong to?
maintenence
An IT department uses a pre-used laptop out of their hardware inventory for a new user. Which stage of the hardware lifecycle does this scenario belong to?
procurement
What is NOT one of the main stages of the hardware lifecycle?
recycling
A laptop gets recycled by an e-waste recycling company once it can't be used anymore. Which stage of the hardware lifecycle does this scenario belong to?
retirement
Broken computers are being eco-recycled by the user. Which stage of the hardware lifecycle does this scenario belong to?
retirement
As sysadmin, you will have to prioritize issues. Which of these issues would be a top priority?
server stopped providing service to 100 users
In smaller IT "shops," whose responsibility is it to form organizational computer and network policies?
sysadmin
