workplace violence prevention
scenario 1 - Sarah How can Sarah de-escalate the situation?
Be non-judgemental Speak with a calm voice Respect personal space
if associated notice early warning signs of workplace violence, it is their responsibility to immediately report the suspicious behaviors to their leaders
true
in an active shooter situation, you should encourage others to leave, but don't delay
true
it's not always possible to predict when someone is going to become violent
true
workplace violence can take the form of bullying, hostility, intimidation, or use of physical force or weapons or power
true
tips for preventing workplace violence include
trusting your instinct eliminating potential weapons promoting respect
associates and leaders should be aware of warning signs select all the potential workplace violence warning signs
unidentified person in the area arguing increasingly person conspicuously ignoring staff coworker referring to weapons being accessible at work
in an active shooter situation, your priority is to protect
yourself
scenario 1 - Sarah What should the next action be?
Supervisor/ERS Report in Sedgwick
Match the Roles
Law Enforcement - Become involved and provide further direction when the situation warrants an official report. Leader - Support the associate, consider leadership rounds for those at risk, etc. Security - Collaborate with clinical teams to develop a safety plan Associate - Report workplace violence incidents to leader/supervisor
scenario 2 - Rodney
run