Applied Management Module 3 Mastery Quiz
Translating strategy into individual goals is important because... It connects the organizational goal to what individuals do every day Creates a shared commitment to performance between managers and employees Promotes productivity, effectiveness, and accountability All of the above
All of the above
Fill in the blank. The higher the level decisions are made, the more ______ decision making authority is said to be. A.) disperse B.)Decentralized C.) external D.) Centralized
Centralized
Which is not a basic form of departmentalization? A.) Function B.) Rest C.) Division D.) Matrix
Rest
Which of the following is not a type of employee? Engaged employees Not-engaged employees Unhappy employees Actively disengaged employees
Unhappy employees
According to the Gallup reports from 2010, what percentage of employees were not-engaged? 40% 20% 30% 50%
50%
What of the following are not part of the four characteristics of empowerment? A sense of meaning A sense of competition A sense of competence A sense of self-determination A sense of self-impact
A sense of competition
At what levels does goal setting take place in an organization? Top-level Middle-level Low-level All Levels
All Levels
Strategic unity and alignment can be gained by Clarifying the mission and vision Making strategic goals Setting clear objectives All of the above
All of the above
The key tools for time management are Record your time Manage your time Consolidate your time All of the above
All of the above
What are the three key questions of organizational identity? Who are we? What are we doing? Why are we doing what we do? All of the above
All of the above
What three effects does a good vision generate? a)Help members to understand how they fit into the picture b)Creates focus c)Generates momentum for action d)All of the above
All of the above
Which part of a SMART goal asks the question, "Is the goal in reach or does it seem impossible?" Measurable Attainable Relevant Time-bound
Attainable
What are some foundations for performance management? Gaining strategic unity and alignment Translating strategy into individual goals Being highly competitive within the organization and market Both A and B
Both A and B
Which of these are composite measures related to execution and results? Drive for Results Both a and c Manage Execution None of these
Both a and c
At the organizational level, dividing jobs among organizational members is called ________ Integration Centralization Departmentalization Restructuring
Departmentalization
Dividing jobs among organizational members is called... A.) Separation B.)Departmentalization C.)Centralization D.) None of the Above
Departmentalization
Which theory focuses only on the outcome that an individual receives based on their own performance? Job Characteristics Model Goal setting theory Equity Theory Balance theory
Equity theory
All leaders do not have the ability to develop and communicate a vision that can positively impact an organization. a)True b)False
False
If the people's process is not optimized, an organization will reach its full potential. True False
False
Organizational culture should be used as a frame for designing and organizing. True False
False
There is a single answer to what motivates people. True False
False
A Master Manager uses _____ to inspire others. Incentives Goals Carrots Sticks
Goals
_________ is the culture that has a primary concern with internal efficiency, uniformity, coordination, and evaluation. Clan Market Hierarchy Adhocracy
Hierarchy
The strategy process is not only focused on what we should do but also When we should do it Where we should do it Why we should do it How we should do it
How we should do it
What are the primary goals of the Rational Goal Model? Improving productivity Lessening distractions Increasing profitability Make it easier to do work
Improving productivity Increasing profitability
Which of the following is not one of the three "types" of Employees? A.) Actively Disengaged Employees B.) Engaged Employees C.) Inactive Employees D.) Not-Engaged Employees
Inactive employees
What refers to the outcomes that cannot be directly changed or influenced once we have the data on them? Leading measures Lagging measures Poor measures Intermediate measures
Lagging measures
What type of time management is this? Until you have a firm idea of where you are spending your time, it is impossible to effectively manage your time? Record your time Manage your time Consolidate your time
Manage your time
Fill in the blank. ____ are more consistent with the internal process and rational goal models of management that emphasize control. A.) non-consistent organizations. B.) Mechanical organizations. C.) Mechanistic organizations. D.) None of the Above
Mechanistic organizations
What do statements of vision, mission, and values relate to? Organizational Goals Organizational Identity Company Procedures Work Processes
Organizational identity
Which of the following is a key concept for measuring individual, group, and organizational effectiveness? Empowerment Productivity Happiness Sadness
Productivity
____________ is key in the Strategy Process Complexity Simplicity Difficulty Elaborate
Simplicity
What does the "S" stand for in a SMART goal? Smart Strong Specific Simple
Specific
Of the four suggestions from Psychologist Duckworth, which of these is not one of his suggestions? Fueled by hope Develop Purpose in your efforts Take your time when doing things Find a passion
Take your time when doing things
Which of the three core processes of execution is the most important? The People Process The Strategy Process The Operations Process None of these
The people process
What two leadership virtues are directly connected to the five competencies of module 3.1? Help and Trust Love and equality Transcendence and drive Belief and Determination
Transcendence and drive
A SMART goal describes an observable action or behavior, answering the question: What has to be done? True False
True
A clear focus identifies what the organization should be doing, as well as what the organization should not be doing. True False
True
A hierarchy is a system of ranking things according to relative importance, status, or authority. True False
True
A leader has many options for gathering the perspectives needed to frame and define a vision. True False
True
Being aware of a vision and being inspired by that vision are two different things. Inspiration comes from the components and contents of the vision. True False
True
Goal setting is critical for both organizations and individuals. True False
True
Goal setting research and theory emerged the Rational Goal Model True False
True
In Galbraith's star model, the framework approaching the design of organizations include strategy, structure, processes, rewards, and people. A.) True B.) False
True
Second dimensions suggest that people are motivated by innate needs and/or learned needs True False
True
Standardization and formalization can help create uniformity in products and services, provide benchmarks for evaluating individuals on technical merit, and increase efficiency, but may reduce employee autonomy. True False
True
T/F - Exerting effort allows individuals to perform a task in a satisfactory way. True False
True
T/F - Individuals who are motivated and committed are thus more productive. True False
True
The competency of setting goals and objectives helps us translate the abstract ideas in a vision statement into actionable ideas that can be put into practice. True False
True
True or false. The people's process is the most important of the three- if the people process is not optimized, an organization is unlikely to reach its full potential. True False
True