Applied Management Module 3 Mastery Quiz

Translating strategy into individual goals is important because... It connects the organizational goal to what individuals do every day Creates a shared commitment to performance between managers and employees Promotes productivity, effectiveness, and accountability All of the above

All of the above

Fill in the blank. The higher the level decisions are made, the more ______ decision making authority is said to be. A.) disperse B.)Decentralized C.) external D.) Centralized

Centralized

Which is not a basic form of departmentalization? A.) Function B.) Rest C.) Division D.) Matrix

Rest

Which of the following is not a type of employee? Engaged employees Not-engaged employees Unhappy employees Actively disengaged employees

Unhappy employees

According to the Gallup reports from 2010, what percentage of employees were not-engaged? 40% 20% 30% 50%

50%

What of the following are not part of the four characteristics of empowerment? A sense of meaning A sense of competition A sense of competence A sense of self-determination A sense of self-impact

A sense of competition

At what levels does goal setting take place in an organization? Top-level Middle-level Low-level All Levels

All Levels

Strategic unity and alignment can be gained by Clarifying the mission and vision Making strategic goals Setting clear objectives All of the above

All of the above

The key tools for time management are Record your time Manage your time Consolidate your time All of the above

All of the above

What are the three key questions of organizational identity? Who are we? What are we doing? Why are we doing what we do? All of the above

All of the above

What three effects does a good vision generate? a)Help members to understand how they fit into the picture b)Creates focus c)Generates momentum for action d)All of the above

All of the above

Which part of a SMART goal asks the question, "Is the goal in reach or does it seem impossible?" Measurable Attainable Relevant Time-bound

Attainable

What are some foundations for performance management? Gaining strategic unity and alignment Translating strategy into individual goals Being highly competitive within the organization and market Both A and B

Both A and B

Which of these are composite measures related to execution and results? Drive for Results Both a and c Manage Execution None of these

Both a and c

At the organizational level, dividing jobs among organizational members is called ________ Integration Centralization Departmentalization Restructuring

Departmentalization

Dividing jobs among organizational members is called... A.) Separation B.)Departmentalization C.)Centralization D.) None of the Above

Departmentalization

Which theory focuses only on the outcome that an individual receives based on their own performance? Job Characteristics Model Goal setting theory Equity Theory Balance theory

Equity theory

All leaders do not have the ability to develop and communicate a vision that can positively impact an organization. a)True b)False

False

If the people's process is not optimized, an organization will reach its full potential. True False

False

Organizational culture should be used as a frame for designing and organizing. True False

False

There is a single answer to what motivates people. True False

False

A Master Manager uses _____ to inspire others. Incentives Goals Carrots Sticks

Goals

_________ is the culture that has a primary concern with internal efficiency, uniformity, coordination, and evaluation. Clan Market Hierarchy Adhocracy

Hierarchy

The strategy process is not only focused on what we should do but also When we should do it Where we should do it Why we should do it How we should do it

How we should do it

What are the primary goals of the Rational Goal Model? Improving productivity Lessening distractions Increasing profitability Make it easier to do work

Improving productivity Increasing profitability

Which of the following is not one of the three "types" of Employees? A.) Actively Disengaged Employees B.) Engaged Employees C.) Inactive Employees D.) Not-Engaged Employees

Inactive employees

What refers to the outcomes that cannot be directly changed or influenced once we have the data on them? Leading measures Lagging measures Poor measures Intermediate measures

Lagging measures

What type of time management is this? Until you have a firm idea of where you are spending your time, it is impossible to effectively manage your time? Record your time Manage your time Consolidate your time

Manage your time

Fill in the blank. ____ are more consistent with the internal process and rational goal models of management that emphasize control. A.) non-consistent organizations. B.) Mechanical organizations. C.) Mechanistic organizations. D.) None of the Above

Mechanistic organizations

What do statements of vision, mission, and values relate to? Organizational Goals Organizational Identity Company Procedures Work Processes

Organizational identity

Which of the following is a key concept for measuring individual, group, and organizational effectiveness? Empowerment Productivity Happiness Sadness

Productivity

____________ is key in the Strategy Process Complexity Simplicity Difficulty Elaborate

Simplicity

What does the "S" stand for in a SMART goal? Smart Strong Specific Simple

Specific

Of the four suggestions from Psychologist Duckworth, which of these is not one of his suggestions? Fueled by hope Develop Purpose in your efforts Take your time when doing things Find a passion

Take your time when doing things

Which of the three core processes of execution is the most important? The People Process The Strategy Process The Operations Process None of these

The people process

What two leadership virtues are directly connected to the five competencies of module 3.1? Help and Trust Love and equality Transcendence and drive Belief and Determination

Transcendence and drive

A SMART goal describes an observable action or behavior, answering the question: What has to be done? True False

True

A clear focus identifies what the organization should be doing, as well as what the organization should not be doing. True False

True

A hierarchy is a system of ranking things according to relative importance, status, or authority. True False

True

A leader has many options for gathering the perspectives needed to frame and define a vision. True False

True

Being aware of a vision and being inspired by that vision are two different things. Inspiration comes from the components and contents of the vision. True False

True

Goal setting is critical for both organizations and individuals. True False

True

Goal setting research and theory emerged the Rational Goal Model True False

True

In Galbraith's star model, the framework approaching the design of organizations include strategy, structure, processes, rewards, and people. A.) True B.) False

True

Second dimensions suggest that people are motivated by innate needs and/or learned needs True False

True

Standardization and formalization can help create uniformity in products and services, provide benchmarks for evaluating individuals on technical merit, and increase efficiency, but may reduce employee autonomy. True False

True

T/F - Exerting effort allows individuals to perform a task in a satisfactory way. True False

True

T/F - Individuals who are motivated and committed are thus more productive. True False

True

The competency of setting goals and objectives helps us translate the abstract ideas in a vision statement into actionable ideas that can be put into practice. True False

True

True or false. The people's process is the most important of the three- if the people process is not optimized, an organization is unlikely to reach its full potential. True False

True