Business Ethics Ch. 3

an ethical issue.

A court found an oil company guilty of placing profits over the safety and well-being of its employees. This situation can be classified as

an ethical issue.

A person uncomfortable with his employer's unspoken policy of hiring only white men is experiencing

Performance probation

Abusive or intimidating behavior is the most common ethical problem for employees. Which of the following is not related to this concept?

internal employee theft

Among retail stores, _____ is a larger problem than customer shoplifting.

is approved of by most individuals in the organization and is customary in the industry.

An activity is probably ethical if it

requiring an individual, group, or organization to choose among several actions that must be evaluated as right or wrong, ethical or unethical.

An ethical issue is a problem, situation, or opportunity

Intellectual property rights

Concerns involving copyright infringement on books, movies and music, and other illegally produced goods relate to which type of ethical issue?

values and attitudes of the organization in which they work and the society in which they live.

Ethical issues in business typically arise because of conflicts between individuals' personal moral philosophies and values and the

noise.

Mr. Smith told his client, Mr. Jabar, who was not an IT expert, that the new software systems were much better than his existing ones. To convince Mr. Jabar, Mr. Smith used a great deal of technical jargon that his client did not really understand. Mr. Smith did this intentionally to confuse Mr. Jabar. This is an example of

a trade-off between equity and efficiency.

Optimization is defined as

lowering greenhouse gas emissions.

The Kyoto Protocol is an international treaty committed to

U.S. Foreign Corrupt Practices Act (FCPA)

The _____ makes it illegal for individuals, firms, or third parties doing business in American markets to "make payments to foreign government officials to assist in obtaining or retaining business."

when stakeholders trigger ethical issue awareness and individuals openly discuss it with others.

The ethical decision-making process begins

develop ethical-issue awareness.

The first step toward understanding business ethics is to

Collusion

What type of fraudulent activity involves an employee who assists a consumer in fraud?

puffery.

When a commercial states that a product is superior to any other on the market, the marketer risks accusations of

Misuse of company resources

Which of the following has been identified by the Ethics Resource Center as the leading form of observed misconduct in organizations?

Increased sales

Which of the following is not a consequence of ethical misconduct?

Integrity

_____ is an important element of virtue and means being whole, sound, and in unimpaired condition.

Bullying

_____ is associated with a hostile workplace where someone considered a target is threatened, harassed, belittled, or verbally abused.