business management ch.3
Which of the following is an argument for businesses performing social responsibility activities?
Because businesses are influential parts of society, they have the responsibility to help maintain and improve the overall welfare of society.
Which term refers to the capacity to reflect on values in the corporate decision-making process, to determine how these values and decisions affect various stakeholder groups?
Ethics
Which term describes a manager who is committed to building an organization's local community and environment as a vital part of managing?
Good corporate citizen
Which of these is generally recommended in making philanthropic gifts?
Managers should strive to make such gifts in societal areas that will afford the organization a competitive advantage.
What are the three basic steps in conducting a social audit?
Monitoring, measuring, and appraising
Rich works for a government agency that is focused on regulating nongovernment workplaces as to the physical safety of workers. Rich most likely works for: ___________.
Occupational Safety and Health Administration (OSHA)
Which term refers to the process of measuring the present social responsibility activities of an organization to assess its performance in this area?
Social audit
Which term describes the managerial obligation to take action that protects and improves both the welfare of society as a whole and the interests of the organization?
Social responsibility
Which term describes the degree of effectiveness and efficiency an organization displays in pursuing its social responsibilities?
Social responsiveness
Which term describes an individual that is directly or indirectly affected by an organization's decisions?
Stakeholder
The degree to which a person or entity can meet its present needs without compromising the ability of other people or entities to meet their needs in the future is referred to as ________
Sustainability
Ethics is defined as which of the following?
The capacity to reflect on values in the corporate decision-making process, determine how these values and decisions affect stakeholders, and establish how managers can apply these observations
Which of the following BEST describes social responsiveness?
The degree of effectiveness and efficiency an organization displays in pursuing its social responsibilities
Which of the following best defines social responsibility?
The managerial obligation to take action that protects and improves both the welfare of society as a whole and the interests of the organization
When making philanthropic gifts, it is generally recommended that managers donate to causes that benefit whom?
The organization and society
Which term refers to a guideline that says behavior is generally considered ethical if it respects and promotes the rights of others?
The rights standard
Which term refers to a guideline that indicates that behavior can generally be considered ethical if it provides the most good or does the least harm for the greatest number of people?
The utilitarian standard
An organization has many stakeholders and specific obligations to each. What are the social obligations an organization has to its competitors?
To compete fairly and to refrain from restraints of trade
Mario's sandwich shop is financed primarily by loans from a local bank. What is the social obligation he most directly owes to that bank?
To repay debts
Which term emphasizes that managers should focus on building organizations that are sustainable in economic, environmental, and societal activities?
Triple bottom line
Which of the following is NOT a desirable and socially responsible approach to meeting social obligations?
Using a single, predetermined approach for measuring social performance
The Mountain Corporation is currently doing initiatives that help increase profit and that benefit society as a whole. If the company wants to fulfill the triple bottom-line, which of the following initiatives would best meet their needs?
Using more recycled materials in their products
Improving human welfare through philanthropy commonly includes business donations aimed at supporting all of the following EXCEPT _________.
a government agency
EFG Inc. makes donations to schools in underdeveloped countries to provide technical career training for students to enter the labor market. This is an example of ___________.
philanthropy
Promoting the welfare of others through generous monetary donations to social causes is known as _______.
philanthropy
According to the text, what is the first basic step in building a sustainable organization?
setting sustainability goals
Which term refers to the degree to which a person or entity can meet its present needs without compromising the ability of future generations to meet their needs in the future?
sustainability
A(n) _____________ organization is an organization that has the ability to meet its present needs without compromising the ability of future generations to meet their needs
sustainable
Paula wants her acts at her workplace to be seen as ethical by the general public. When she considers whether to do an action she considers if it does the most good for the greatest number of people. This fits the ethical standard called: __________.
the Utilitarian Standard
Which term refers to an employee who reports potential misconduct or corruption within an organization?
Whistle-blower
A formal statement that acts as a guide for the ethics of how people within a particular organization should act and make decisions is known as: ___________
A code of ethics
Sharon is a manager of company XYZ. She wants to go above and beyond to enhance the social responsiveness of her organization. In this case, which of the following should she NOT do?
Approach meeting social responsibilities as a requirement, only doing what is required by law
Company ABC is creating jobs and supporting youth activities by issuing grants to enable youth activities in the area where it operates. In this scenario, a social audit would measure activities taken in which specific area?
Community area
Which term describes a measure of usage of environmental resources?
Environmental footprint
Which government agency's primary responsibility is to investigate and conciliate employment discrimination complaints that are based on race, sex, or creed?
Equal Employment Opportunity Commission (EEOC)
Measuring the present social responsibility activities of an organization to assess its performance is referred to as _______.
a social audit
Lena is struggling to determine where her organization should give money through philanthropy. According to the text, if Lena follows a manager's fundamental social responsibility she should donate to a cause that: __________.
enhances the organization's competitive advantage
Roberto is concerned about how his farming operation is impacting the local environment. He wants to measure the farm's use of environmental resources. Which of the following would best fulfill this goal?
environmental footprint
Building sustainable organizations is worthwhile for all these reasons EXCEPT __________.
increased employee turnover
The basic steps in conducting a social audit are monitoring, ___________, and appraising all aspects of an organization's social responsibility performance.
measuring