Buss Fincal-Ch3

threat of new entrants, competitive rivalry, threat of substitute products, power of buyers, power of suppliers

5 competitive forces according to Porter:

d

The degree of ____ is the extent to which the organizational environment is relatively simple or complex a. change b. uncertainty c. environmental turbulence d. homogeneity e. tangibility

e

The general environment environment of organizations have all EXCEPT which dimensions? a. economic b. technological c. sociocultural d. political-legal e. domestic

e

The internal processes approach to organizational effectiveness is most closely related to the ___ part of an organizational system a. inputs b. entropy c. outputs d. feedback e. transformation

general environment

The set of broad dimensions and forces in an organization's surroundings that create its overall context

task environment

specific organizations or groups that influence an organization

b

The Patient Protection and Affordable Care Act (PPACA, or Obamacare) requires individuals to obtain health insurance. This is an example of ___ dimension: a. internal b. political-legal c. task d. sociocultural e. economic

a

The ___ approach to organizational effectiveness is most closely related to the feedback part of the systems model. a. strategic constituencies b. internal processes c. goal d. systems transformations e. systems resource

b

A purchasing agent is an example of a(n) a. intelligence agent b. boundary spanner c. strategic ally d. supplier

general

Economic technological, sociocultural, political-legal, international are dimensions of what environment?

a

Facebook has enabled people to stay in contact with friends. It also hurts relationships when too much information is shared. This reflects the ___ element of the general environment. a. sociocultural b. task c. political-legal d. economic e. technological

d

Many organizations now have units that monitor a host of magazines and newspapers looking for stories that may have an impact on the organization. These units are a. a form of management information system b. engaged in boundary spanning c. a type of organization control d. engaged in environmental scanning e. engaged in strategic planning

b

When a locally owned construction firm fears new competition from a national chain such as Toll Brothers moving in, it is experiencing a change in its: a. internal environment b. external environment c. physical work environment d. government regulations e. organizational culture

a

Which of the following is NOT one of the elements in the task environment for St. Jude Children's Hospital? a. the board of directors b. pharmaceuticals sales representatives c. patients d. local pediatric clinics e. safety inspectors

c

Which of the following statements does NOT describe a characteristic of an organization's external environment? a. it includes specific, identifiable organizations and factors of interest to the organization b. it is composed of general and task components c. the boundary between the organization is quiet specific and clearly defined d. it contains some nonspecific dimensions and forces that can affect organization activities e. it includes everything outside of the organization that might potentially affect it

task

competitor, customer, supplier, strategic partners, regulator are groups that make up what environment?

b

one of the basic forms of regulator is a(n) a. strategic partner b. interest group c. task force d. board of directors e. owner

internal

owners, board of directors, employees, physical environment, organization culture are all components of what environment?

internal environment

the conditions and forces within an organization

b

the least environmental uncertainty is faced by organizations with a ___ environment a. complex and stable b. stable and simple c. simple and homogeneous d. stable and dynamic e. homogeneous and dynamic