CH 1, 2, 4
Which of the following statements is true concerning company downsizing?
As a company strategy, it is sometimes called "rightsizing"
T/F: HRM plays no role in either evaluating or implementing a merger or acquisition
False
T/F: In terms of work-flow analysis, work output refers to physical objects but not intangible services.
False
T/F: One feature of terms with integrative linkage is that the HRM function of these firms relies on an integrative process of information exchange.
False
T/F: The best strategic issue through which HRM can influence the strategic management process is that of "where to compete"
False
Professional certification demonstrating a foundational knowledge in human resources is available through which of the following?
Human Resources Certification Institute; Society for Human Resource Management
(blank) strategies result from proactive decisions made through the rational decision-making process used by managers developing the organization's strategic plan.
Intended
In which of the following ways has the internet affected HRM?
It has resulted in an increase in self-service; It has saved HR time spent on records maintenance and other administrative tasks.
Which of the following activities are performed by HR generalists?
Labor Relations; Selection; Benefits Administration
What are the most important incentives that companies can offer employees for their contributions to the company?
Pay; Interesting work; Benefits
(blank) refers to giving employees online access to, or apps which provide, HR issues such as training, benefits, compensation, and contracts; enrolling online in programs and services; and completing online attitude surveys.
Self-service
Which of the following statements is true about education and experience for HR professionals?
Some HR professionals have master's degrees in business management.
As part of the (blank) formulation process, a company determines the company's mission and goals, as well as its external threats, external opportunities, internal strengths, and internal weaknesses.
Strategy
(Blank), or a company's ability to meet its needs without sacrificing the ability of future generations to meet their needs, is completive challenge for companies.
Sustainability
Why do knowledge workers have many opportunities in the workplace?
They have acquired information important to their current managers; They have acquired information important to prospective employers.
Why do some companies outsource certain HR functions?
To avoid lawsuits; To increase capacity for hiring new employees and supervising current employees; To save money
T/F: HRM is just as important to a company as the company's finance, marketing, and accounting departments.
True
A way to organize the HR function that includes centers of expertise, service centers, and business partners is called (blank)
a shared service model
Which of the following are typically part of an "external growth" strategy?
acquisitions; mergers
Ultimately, the choices an organization makes when implementing a strategy are important because they make
an economic difference
Which of the following would be considered during an internal analysis?
available human resources; available financial resources; available technological resources
When a company is pursuing concentration strategies, appraisals tend to be more
behavioral
In practice, which of the following are typical ways in which HRM can influence the strategic management process?
by helping consider how to gain or develop the necessary human resources; by determining the costs of people-related resources for successful implementation; by limiting strategic options
Which of the following are ways that HRM contributes to sustainability?
by helping employees meet the company's "triple bottom line"; by encouraging the company to meet the needs of all its stakeholders.
The degree to which decision-making authority resides at the top of the organizational chart is referred to as
centralization
Being able to share information effectively with all employees is a behavior that demonstrates that an HR professional has a competency in (blank)
communications
Which of the following are likely to be found in an organization pursuing an internal growth strategy?
compensation packages that tend to include incentives for hitting growth goals; training that tends to be technical in nature and focused on interpersonal skills
When an organization pursues a(n) (blank) strategy, it is attempting to "stick to its knitting" by focusing on what it does best in its established markets.
concentration
Which of the following are the two most significant generic strategies, according to the research by Michael Porter?
cost leadership; differentiation
Which of the following are potential uses of the information gathered through performance appraisal?
demonstrate reasoning behind punishment of employees for low performance; Compensate employees for high performance
The first step in identifying which applicants are most qualified during human resource selection is to
designate duties for a job and fire out what qualifications an individual needs to perform the job successfully
Companies are able to obtain a human-resources pool capable of implementing a strategy through which of the following?
development; training; selection; recruitment
The phases of a strategic management plan are (blank)
distinct yet interdependent
An organization that pursues a(n) (blank) strategy attempts to pare down its operations, usually because of serious economic difficulties.
divestment
Which of the following are major components of the HR input that helps guide strategy formulation?
drafting a mission statement; internal analysis; external analysis
The strategies comprising what organizations actually do as opposed to what they intend to are known as
emergent strategies
Which of the following should be evaluated as part of strategic human resource management?
employee skills; employee training; employee selection
Companies must determine which of the following?
employees' rights; the company's responsibility to its employees; how much employees should participate in decision making
Demonstrating the human resources practices have a positive influence on the company's bottom line or key stakeholders is called (blank)
evidence-based HR
Human resource management will likely become increasingly important for companies seeing to maintain a competitive advantage due to the current business world's (blank)
fast rate of change
Similarities in the ways companies attempt to compete within a single industry are known as
generic strategies
Effective (blank) requires managers to determine the skills needed to perform the organization's jobs, as well as the number of people needed to perform those jobs.
human resource planning
Inputs consist of
human skills; equipment; raw materials
Strategy (blank) is the process of devising the structure and allocating the resources to enact a company's chosen strategy
implementation
The danger of one-way linkage is that the resulting strategic plans cannot be successfully (blank)
implemented
Which of the following are accurate descriptions of integrative linkage?
it's dynamic; it's based on continuous interaction; it's multifaceted
The process of gathering detailed information about particular jobs is known as (blank)
job analysis
The process of obtaining detailed information about jobs is know as
job analysis
Which of the following are among the menus of HRM practices associated with strategy implementation?
job analysis; training and development; recruitment; pay structure
A list of the tasks, duties, and responsibilities (TDRs) that a position entails is called
job description
What are the types of information most helpful when performing a job analysis?
job description; job specification
The process of defining how work will be performed and the tasks that will be required in a given job is called
job design
The process of determining what tasks should be grouped into a particular job is known as (blank)
job design
Mangers who are changing the tasks performed or the way work is performed in an existing job are performing
job redesign
The former workers who no longer work for a company but to whom the company still owes pensions and other financial obligations are referred to as the company's (blank) workforce
legacy
Which of the following are common aspects of a "divestment" strategy?
liquidation; divestitures; retrenchment
In regards to a work-unit activity analysis, which of the following are raw inputs?
materials; data; information
When a company adopts a new strategy, which of the following are often integrated into job design?
new ways of performing old tasks; new tasks; new technologies
When an organization sets goals, it defines how its mission will be (blank)
operationalized
Organization structure is usually depicted by way of a(n) (blank), which presents relationships between employees and their responsibilities.
organizational chart
Which of the following are components identified in a work-unit activity analysis?
output; equipment; raw inputs
Which of the following terms refers to the practice of having another company provide services?
outsourcing
Mergers rarely live up to expectations as a result of (blank) issues, according to a report by the Conference Board.
people
The main component that serves as the "raw material" for a learning organization is ultimately the (blank)
people
To align employees' activities and outcomes with organizational objectives, companies use (blank)
performance management
Unlike development, training entails a(n) (blank) effort to learn job skills and knowledge.
planned
Which HR function includes interviewing job applicants?
recruitment and selection
The behaviors required of a person who holds a certain job in a certain social work environment are known as
role behaviors
An HR professional with a human resource technical expertise and practice competency is likely to (blank).
stay abreast of laws pertaining to work and labor and applies them to the company
Once a strategic planning team has developed and analyzed its strategic alternatives, the strategic managers must make a(n)
strategic choice
When an organization seeks to address the competitive challenges it faces, it engages in a process known as (blank)
strategic management
Decisions about how many and what kind of employees to hire are directly impacted by the company's
strategy
In the case of administrative linkage, the HRM department's work is unrelated to a company's
strategy implementation; strategy formulation
The strategic management process includes which of the following components?
strategy implementation; strategy formulation
According a survey conducted by the Society for Human Resource Management, the primary activities for HR professionals involved performing (blank).
the HR generalist role
Which of the following take place during the strategy evaluation and control component of the strategic management?
the monitoring of the effectiveness of the strategy; the revision of existing structures and strategies; the identification of problem areas in the implantation process
Why do companies perform a work-flow analysis?
to determine what tasks need to be performed to create an output; to determine what skills are needed by employees in order to create an output
When a company pursues an internal growth strategy, which of the following become increasingly common of employees?
transfers; hiring; promotions
Which of the following are examples of opportunities or threats that might be identified in an external analysis?
unserved customer segments; pending legislation; potential labor shortages
HRM helps decision makers specifically with the strategic management decisions that address the issue of (blank) to compete.
where; with what
