ch 3 psych 358

Career experience is a strong influence on a leader's competencies.

true

Environmental influences are factors in a situation that lie outside the leader's competencies, characteristics, and experiences.

true

Human skills are important at all levels of management.

true

Mumford's research studied military personnel rather than business and organizational leaders.

true

The skills approach is relatively new and has not been widely used in training and development.

true

The skills approach provides a structure consistent with leadership education programs.

true

The skills approach suggests that many individuals have the potential for leadership.

true

Which of these is not a competency? problem-solving skills all of these are competencies social judgment skills cognitive ability knowledge

cognitive ability

Crystallized cognitive ability refers to one's innate intellectual ability or intelligence.

false

Katz states that human skills are most important for middle and top management levels.

false

Motivation and personality fall within the competencies component of Mumford's skills model.

false

Social judgment is an individual attribute in the skills model.

false

Technical skills grow in importance as one moves up the managerial hierarchy.

false

The skills approach is not descriptive.

false

Which of the following attributes begins to decline in later adulthood? effectiveness. general cognitive ability motivation crystallized cognitive ability personality

general cognitive ability

Select the work experiences that contribute to leaders' knowledge and skills. none of these contribute to leaders' knowledge and skills hands-on experience challenging assignments mentoring

hands-on experience challenging assignments mentoring

Bill is in charge of hiring a new manager for the first shift on the production line. According to Katz' model, Bill should be looking for a person with which of the following types of skills? human and conceptual skills technical skills conceptual skills human and technical skills Bill shouldn't be looking for any of these skills

human and technical skills

In the skills model, which of these is a general cognitive ability? None of these is a general cognitive ability motivation information processing knowledge intellectual ability acquired over time

information processing

In the skills model, crystallized knowledge refers to which of the following? motivation intelligence quotient intellectual ability acquired over time effectiveness crystallized knowledge refers to none of these

intellectual ability acquired over time

Select the types of skills that are most important for leaders operating at lower levels of management. technical and conceptual technical and human human, technical, and conceptual operating at lower levels of management none of these are most important for leaders human and conceptual

technical and human

Select all the options that correctly complete this sentence: The individual attributes factor in the skills model suggests that traits are important to leadership. that traits are not important to leadership. that the skills model is not just a competency-based model.

that traits are important to leadership. that the skills model is not just a competency-based model.

Jim is a district manager of Wendy's West Michigan. When he hires people, the most important thing he looks for is whether people are good problem solvers. Which approach or model is Jim using? the Mumford skills model Jim isn't using any of these Katz's skills approach the trait approach the style approach.

the Mumford skills model

Select all of the Individual Attributes. personality general cognitive ability motivation

personality general cognitive ability motivation

Which of the following presents a competency-based approach to leadership? trait approach skills approach contingency approach style approach great person approach

skills approach

Select all the items that measure performance outcome. standard external criteria original solutions to problems solutions that go beyond given information

standard external criteria