Ch 4 Mastering

What is the most dangerous situation that can arise because of a failure in a company's reporting system?

A manager chooses to ignore a risk because its potential for harm is not immediately evident.

Identify the options by which to measure the impact of efforts to change an organization's culture as suggested by the consulting firm LRN. (Check all that apply.)

Deciding whether employee perception of the culture or working conditions has changed Letting an independent organization conduct an audit to determine the employee perception or to assess the organization's vulnerabilities or risks

According to a universalist perspective, decisions made in an organization should _____

never breach its underlying mission

True or false: Studies have proved that senior leaders are the least likely members of an organization to break rules.

False

True or false: The stability that a corporate culture provides is always a benefit.

False

Beginning in 1987, the United States Sentencing Commission (USSC) prescribed mandatory _____ that apply to individual and organizational defendants in the federal system, bringing some amount of uniformity and fairness to the system.

Federal Sentencing Guidelines for Organizations

Identify the ways in which companies reduce negative influences on their reporting mechanisms. (Check all that apply.)

Giving employees enough time to make responsible decisions Communicating their expectations and values to all stakeholders

What are the methods used by companies to curtail negative influences on their wrongdoing reporting mechanisms? (Check all that apply.)

Having leaders explain their decision-making process Encouraging teams to practice making reports outside of actual crises Requiring leaders to visibly model the act of reporting misconduct

What are the necessary characteristics of an ethical, effective leader? (Check all that apply.)

He or she should pursue ethical objectives. He or she should use ethical methods.

Inclusive and progressive corporate cultures

Hiring and retaining desirable employees, managing reputation and brand, improving employees' work environment, and helping unify the operations of a company worldwide

What are the elements of a corporate culture that are perceived by employees? (Check all that apply.)

Incentives Hierarchical structure Individual autonomy Methods of problem solving The competitive environment

Identify Geert Hofstede's dimensions of dispositions. (Check all that apply.)

Individualism vs. collectivism Power distance Uncertainty avoidance

Which of the following are Geert Hofstede's categories of dispositions. (Check all that apply.)

Indulgent vs. restrained Masculinity vs. femininity Time and order orientation

What are the methods used by effective leaders to achieve their goals that make them unethical leaders? (Check all that apply.)

Intimidation Harassment Threats Coercion

Identify the true statements about the Federal Sentencing Guidelines for Organizations (FSGO). (Check all that apply.)

It assigns most federal crimes to one of forty-three offense levels based on the severity of the offense. It was originally created as mandatory parameters for judges to use when giving punishment to a convicted person in the context of an organization.

When establishing a code of conduct, what does an organization do immediately after articulating its vision for its direction?

It determines processes and procedures it would need to establish.

What is an impact of a company's culture on employees?

It develops both ethical and unethical habits in employees.

What is a feature of an ethical environment?

It empowers an employee to act in an ethically responsible manner.

What is the approach of a values-based culture to a situation where a rule does not apply?

It permits a firm to rely on its employees' personal integrity

What are the characteristics of an organization that effectively supports internal whistle-blowing? (Check all that apply.)

It protects the rights of the person or persons being accused. It permits anonymity or confidentiality.

What is the significance of the U.S. Supreme Court's 2005 decision in U.S. v. Booker?

It ruled that Federal Sentencing Guidelines for Organizations would no longer be mandatory.

Identify a contribution of the United States Sentencing Commission.

It tackled the issue of arbitrary punishments

Identify Geert Hofstede's dimensions of dispositions. (Check all that apply.)

Power distance Individualism vs. collectivism Uncertainty avoidance

Which of the following is a guideline provided by the Ethics Resource Center for writing an ethics code for a company?

Provide responses to real-life questions and situations.

According to the Ethics Resource Center, what are the effects of strong ethics programs and strong ethics cultures in the workplace? (Check all that apply.)

Reduced instances of misconduct Increased reporting

Traditional compliance-oriented cultures

Satisfying regulatory requirements, enhancing accountability mechanisms, and reducing risks of indictment and litigation

Which of the following is an independent agency in the United States Judiciary that was created in 1984 to regulate sentencing policy in the federal court system?

The United States Sentencing Commission

Which of the following indicate that a company takes ethics seriously? (Check all that apply.)

The company gives its ethics officer a staff. The company requires its stakeholders to make ethical decisio

What indicates the influence and relevance of an ethics officer within an organization?

The extent to which the officer is supported financially

What are the signs of an ethically challenged firm? (Check all that apply.)

The firm fails to treat its stakeholders in a professional manner. The firm fails to manage its finances in a responsible mann

What are the signs of an ethically challenged firm? (Check all that apply.)

The firm fails to treat its stakeholders in a professional manner. The firm fails to manage its finances in a responsible manne

A challenge that reporting systems in organizations face is that these systems _____.

fail to make the values of an organization clear

Communication is one of the most decisive elements of the process of integrating an ethical culture throughout a firm because _____.

it provides clarity of process, priorities, and purpose

Identify the traits that employees should be able to perceive in an ethical leader. (Check all that apply.)

Being people-oriented Having integrity and openness Being receptive and listening Being honest and trustworthy

How do ethical business leaders serve as role models? (Check all that apply.)

By adhering to their own standards By fulfilling promises and commitments By supporting others who maintain their own standards

__________is a set of behavioral guidelines and expectations that govern all members of a business firm.

Code of conduct

Which of the following is an option by which to measure the impact of efforts to change an organization's culture as suggested by the consulting firm LRN?

Collecting and analyzing feedback from employees, whether at the beginning of employment, throughout, or subsequent to employment

Identify a feature of corporate culture.

Corporate culture is shaped by the members of an organization.

Identify a true statement about ethical leadership in an organization.

Corporate leaders are often responsible for the unethical actions of their predecessors.

Every organization has a_____________fashioned by a shared pattern of beliefs, expectations, and meanings that influences and guides the thinking and behaviors of the members of that organization.

Culture

Identify the guidelines provided by the Ethics Resource Center for writing an ethics code for a company. (Check all that apply.)

Make sure that the objectives that the code is intended to accomplish are clear. Avoid the use of legal jargon and empty generalities.

Which of the following are Geert Hofstede's categories of dispositions. (Check all that apply.)

Masculinity vs. femininity Indulgent vs. restrained Time and order orientation

An organizations___________or corporate credo serves as a formal summary statement that describes the goals, values, and institutional aim of the organization.

Mission statement

A feature of business culture is that it is _____.

Not static

Identify a true statement about corporate culture.

Participants in a corporate culture often do not even notice its characteristics.

Who among the following is most likely to significantly change the corporate culture of Junk Food Online?

Piper, the Chief Executive Officer of Junk Food Online

Identify the criticisms of Geert Hofstede's culture divisions. (Check all that apply.)

These divisions were created based on a single period of time. These divisions do not describe everything that is different from one place and people to another.

What is a consequence of stakeholders in an organization perceiving a leader to be involved in unethical behavior?

They are likely to assume that such behavior is acceptable or expected

Identify the characteristics of progressive corporate cultures that give them an advantage over traditional compliance-based cultures. (Check all that apply.)

They are sustainable. They have a more stable bottom line.

Values-based cultures

They focus on conforming to a statement of principles rather than mere obedience to laws and regulations.

Compliance-based cultures

They focus on obedience to rules as the principal responsibility of ethics

The traditional, compliance-based cultures

They focus on policies and procedures.

Compliance-based cultures

They have audit offices and legal counsel that monitor and enforce compliance with internal regulations and with the law.

What is an impact of attempts to reverse the negativity associated with whistle-blowing?

They make employees feel empowered when they contribute to the corporate culture.

Values-based cultures

They support a decision-making process that is based on certain principles in order to shape employee decisions

What determines the effectiveness of the process of integrating an ethical culture in an organization?

Whether incentives promote ethical decision making

Ethics officers

_________are individuals within an organization who are charged with managerial oversight of ethical compliance and enforcement within the organization.

The progressive-style cultures

management.They focus on risk management.

According to critics, Geert Hofstede's culture divisions _____.

are dependent on generalizations

One of the measures firms have taken to create a more positive notion of whistle-blowing is to _____.

call their reporting mechanisms "speak-up" programs

The primary responsibility for the cultivation of patterns of behavior that support ethical decision making in the workplace lies with _____.

corporate leaders

An organization's culture serves as an obstacle by preventing the organization from _____.

creatively responding to challenges

Monitoring and an ongoing ethics audit let a company _____

reveal its silent vulnerabilities that could pose challenges later to the company

One of the issues faced by a compliance-based corporate culture is that _____.

rules can never be unambiguously applied to every possible situation

An ethical business is one that _____.

supports ethically responsible decisions

In 2005, U.S. Supreme Court held in U.S. v. Booker that the Federal Sentencing Guidelines for Organizations violated _____.

the Sixth Amendment right to a jury trial

The evaluation of ethical behavior during an employee's performance review provides information on _____.

the effectiveness with which an organization has integrated ethical culture

One of the signs of an ethically challenged culture is a lack of any

widely accepted fundamental values

One of the signs of an ethically challenged culture is a lack of any _____.

widely accepted fundamental values