Chapter 1: Comm 103 Midterm (Study Guide)

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what are 5 common communication myths?

1. every1 is a comm. expert 2. comm. will solve any problem 3.comm. can break down 4.comm. is good 5.more comm. is better

how does the interaction model differ from the action model?

1. it recognizes communication is 2 way process 2. feedback & context

channel-rich contexts

Environments that have many communication channels @ once (see expressions, hear tone of voice, feel their touch)

empathy

ability to be "other-oriented" & understand other people's thoughts and feelings; "put yourself in my shoes"

cognitive complexity

ability to consider a variety of explanations & understand a given situation in multiple ways

sending a text to a professor is an example of a

action model (U= source, professor= receiver)

3 types of models

action, interaction and transaction (developed in that order)

when texting your professor, what is noise?

any difficulty your professor experiences in opening or understanding text

unlike relational communication needs, identity needs:

are formed in part by comparing the self to others

metacommunication? what's an example?

communication about communication. peer editing "awkward working"

channel-lean contexts? what's an example?

environments that uses fewer channels. tweeting

true or false: experience with something is the same as expertise

false (many ppl have kids, doesn't make them parenting experts)

model

formal description of a process such as communication

what is the most important predictor of happiness in life

happy marriage

marital happiness is more important than:

income, job status, education, & leisure time

when you submit a report for your job & team of coworkers comment on it, is an example of (U=source, coworkers=receivers)

interaction model

transaction model

maintains both people in a conversation as sources and receivers instead of distinguishing the roles. conversation flows both direction @ same time

mass vs. public communication

mass= info transmitted via electronic or print media public= communication delivered to a large audience

If people treat you as shy then you:

may believe you have those characteristics (self-image)

interpersonal communication

most common form; occurs between 2 people in their ongoing relationship

why is solitary confinement considered such harsh punishment

our mental and physical health suffers (slowly deteriorates) when we are denied opportunity for interaction

what are some characteristics of communication

people give it meaning, relies on multiple channels, passes through perceptual filters, governed by rules, has literal and relational implications, sends messages (intentional and unintentional)

what does the interaction model do? includes what elements

picks up where the action model leaves off. source, message, channel, receiver, noise, encoding and decoding

examples of instrumental needs

raising hand to speak in class or getting a job and earning a promotion (doesn't always contribute to health/relationships/identity/spirituality)

if you think you are shy then you:

see most people as more outgoing than you are

explicit rules

someone has clearly articulated them "don't talk with your mouth full"

small group communication

talk with 3 to 20 people working on a task

relational needs

the essential elements we look for in our relationships with other people (i.e. companionship, affection, ability to relax and escape problems)

Communication

the process by which we use signs, symbols, and behaviors to exchange information and create meaning

a conversation is an example of

transaction model

true or false: communication includes writing

true

true or false: research has shown having an active social life is 1 of the most powerful predictors of one's overall happiness

true

implicit rules

unwritten rules everyone in a social group knows & follows

instrumental needs

when people communicate to meet their practical, everyday needs

public communication

when we speak or write to an audience larger than a small group

symbol

word or representation of an idea


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