Chapter 1 Review

a

Medicare & Medicaid are considered a) healthcare payers b) healthcare providers c) healthcare facilities d) healthcare enablers

c

___________ is beyond the scope of practice for a phlebotomist. a) collecting urine sample b) swabbing patient's cheek for cell specimen c) drawing blood from intravenous port d) answering patient questions about a blood draw such as "how many tubes of blood will u be collecting?" or "where will u draw the blood from?"

c

a phlebotomy technician notices that a patient is biting her lip & breathing deeply. he tells the patient "having blood drawn can be nerve-wracking. would it help if we took a few minutes to relax?" he is demonstrating a) dependability b) lack of prejudice c) empathy d) honesty

c

causes of stress a) are the same for all ppl b) are always negative situations c) are different for different ppl d) are situations that cannot be changed or managed

a

clinical experience for a phlebotomist in training must include a) performing venipuncture & capillary puncture procedures b) observing venipuncture & dermal puncture procedures, but not performing them c) taking written or computer-based tests d) observing surgeries

c

this laboratory department would be responsible for testing how quickly a patient's blood clots: a) immunology b) cytology c) hematology d) pathology

a

what is the term for a course of action that should be taken every time a certain situation occurs? a) policy b) best practice c) procedure d) official guidance

b

which of the following exemplifies continuous quality improvement for a PBT? a) accurately guessing a patient's diagnosis based on tests ordered b) following procedures carefully to obtain a high-quality specimen c) saving time for supervisors by performing tests on patient specimens w/o being asked d) streamlining facility procedures by eliminating time-consuming steps

c

which of the following is a task only a doctor, physician assistant, or nurse practitioner can perform? a) measuring vital signs b) recording patient medical history c) making a diagnosis d) performing electrocardiogram

d

which of the following is true about certification for phlebotomy technicians? a) there is 1 national certification agency b) the fed. gov. regulates phleb. tech. certifications c) costs & requirements for certification are the same across all agencies d) different certification agencies have different requirements for clinical experience

d

which of the following is true about employers who hire phlebotomists? a) only hospitals hire phlebs b) only diagnostic labs hire phlebs c) only doctors' offices hire phlebs d) healthcare facilities, labs, & insurance companies hire phlebs

d

which of the following is true of freestanding emergency rooms? a) usually staffed by nurses, w/ physician on call b) not subject to regulations c) required to operate as satellites of established hospitals d) usually have more medical equipment & services available than urgent care centers

b

which of these professional behaviors is also a legal requirement for phlebotomy technicians? a) not discussing personal subjects w/ patients b) keeping all patients' info confidential c) not using personal phones in patient care areas d) not discussing possibly controversial subjects like politics or religion w/ patients

d

why should phlebotomists not wear artificial nails or nail wraps? a) bc they would make it difficult to feel for veins b) bc they are distracting c) bc they interfere w/ computer use d) bc they can harbor bacteria