Chapter 12
Leaders who hold a position of authority and may utilize the power that comes from their position, as well as their personal power to influence others, is/are called _______________.
Formal leaders
High-quality LMX is related to
increased job satisfaction
The two broad categories of leader behaviors are
task-oriented and people-oriented structures.
Abusive leaders are costly to organizations because of
-Lost productivity -Increased absenteeism -Increased health care costs
Willie is a manager in a large manufacturing firm. He sets a tight production schedule every day and makes certain each employee knows what job they are performing that day and how to perform it. Willie appears to have a _______ leadership style.
Directive
Walker can control his emotions in multiple situations and always demonstrates empathy for others; he is internally motivated and has many admirable social skills. Walker has
High emotional intelligence
The servant leadership approach defines a leader as one who
Serves the needs of others
Authentic leadership describes effective leaders as those who
Stay true to themselves
Behavioral approaches to leadership behaviors fail to consider
The environment
The key factor in the effectiveness of transformational leadership is
Trust