Chapter 13 Quiz

Which of the following best describes department stores?

A department store is a large product line retailer organized into smaller, product-focused components.

Which of the following best characterizes the difference between the roles of advertising and personal selling in the promotional mix of a firm?

Advertising is nonpersonal in its communication about a product, whereas personal selling is highly individualized.

Rachel has set up a firm that buys circuit boards from overseas producers and sells them to a local computer manufacturing company. Which title best describes her selling role in the computer manufacturing distribution mix?

a wholesaler

Which of the following intermediaries matches numerous sellers and buyers as needed, often without knowing in advance who they will be?

broker

In which of the following bargain retailers do the public view display samples, place orders, and wait briefly while clerks retrieve orders from attached warehouses?

catalog showroom

A farmers' market is an example of which type of distribution channel?

direct distribution

Which distribution channel is used by Valley Farm Dairy to distribute its products to consumers without intermediaries?

direct distribution

Which of the following refers to the combination of channels that a firm selects to get a product to end users?

distribution mix

Which of the following terms refers specifically to the activities needed to move products efficiently from manufacturer to consumer?

physical distribution

Which of the following describes two of the primary objectives of promotion?

positioning and communicating information

Which of the following concerns finding the most effective techniques for communicating information about and selling a product?

promotion

Within which of the following storage facilities would one expect to see the widest variety of products stored?

public warehouse

An online store is an example of which type of intermediary?

retailer

Phillip is an independent intermediary who deals in the local produce market of northeast Ohio. Over the years, he has formed long-term relationships and come to represent several farmers in the area in the negotiation of sale of their produce to local grocery stores. Which of the following titles best describes Phillip's role in the distribution mix of northeast Ohio produce?

sales agent

A firm that wanted to boost consumer buying for a short time would use which of the following strategies?

sales promotions

Which of the following denotes small retail stores carrying only one product line or category of related products?

specialty stores

Which of the following is NOT a type of sales promotion?

warranties