Chapter 15 - Principles of Management

Which of the following is a good tip for being an effective writer?

Keep it simple; use short words, sentences, and phrases.

Which of the following is an example of downward communication?

a manager's feedback about a subordinate's performance

The communication advantages of social media use by businesses can best be summarized as

connectivity

Dissemination is the transfer of information and understanding from one person to another.

false

When you encounter a medium barrier, the recipient of the message doesn't respond enough.

false

______ is not one of the three types of formal communication

grapevine

When a pharmacist can't read a prescription because of a doctor's poor handwriting, the message is disrupted by ________, which is defined as any disturbance that interferes with the transmission of a message.

noise

Communication is a process consisting of "a sender transmitting a message through media to a receiver who responds."

true

External communication flows between people inside and outside the organization, including stakeholders such as customers, suppliers, shareholders, or other owners, and so on.

true

One violation of privacy is identity theft, a downside of the digital age.

true