Chapter 3

Research has shown that directly after a ten-minute oral presentation, most people retain what percentage of the information?

50

Which of the following is a method suggested for dealing with distracted or disruptive audience members? 123

Have them perform an activity related to your topic, such as making a list or jotting down notes. Ask them questions. Bring them to the front of the audience for a legitimate reason, such as an exercise to illustrate what you are saying.

Which of the following statements would be an example of gender-inclusive language?

If a student is late to class, he or she will get detention.

Which of the following definitions best describes someone who is a visual learner?

Someone who needs to see something to understand it and how it works.

When particular audience members appear to be planning their responses to you during your speech, one way to adapt so that they may listen to your message more effectively is:

acknowledge their eagerness to participate and recognize it as a positive sign of interest.

Speech interference can be caused by differences in speech style, background and occupation, values and

appearance

Critical listeners do all of the following 123

consider the impact of the speaker's ideas. assess the strengths and weaknesses of the reasoning and supporting materials. mentally check for the accuracy of what is being said.

One of the ways we can construct______ speeches is by reducing interference caused by information.

considerate

An ethical listener is a listener who

considers the moral impact of a speaker's message on one's self and one's community

"I'm going to go powder my nose" is an example of a(n):

euphemism

TF? Taking notes and writing down questions during a speech will reduce how effectively you listen.

false

Culturally____ language is language that respectfully recognizes the differences among the many cultures in our society.

inclusive

When something hinders or prevents an audience member from receiving a message, it is called

interference

A(n)_____ speech is one where the words used in the speech are meant to be heard rather than read.

listenable

The process of giving thoughtful attention to another person's words is known as:

listening

We call ________ the process of giving thoughtful attention to another person's words and understanding what we hear.

listening

_____ is recognizing, acknowledging, and expressing value for another person.

listening

One suggested strategy for dealing with audience members who are uninterested in your speech is to

make the introduction and first main point compelling and innovative.

A Southerner using the term "good eats" to describe a meal is an example of:

slang

The phrase, "He is a prolific Hispanic author" is a form of non-culturally inclusive language known as

spotlighting

When listening to evaluate a speaker who is making a conclusion, a careful listener will look for the speaker to do all of the following 123

tell a story to wrap up the speech. summarize the main points. ask the audience to participate in some action.

You can use a number of strategies to help audiences who appear confused by the information in your speech such as: slow down, explain with more detail, reduce your number of main points, alter your language, or use all ________ listening styles to share your message.

three

TF? Using language that is too basic can cause your audience to stop listening.

true

Unnecessary words such as "like," "um," and "you know" are examples of

verbal clutter