Chapter 4

social media

A communication tool many companies use to inform diverse groups of their social responsibility efforts at little cost is

Which of the following behaviors are illegal in the United States, but potentially put our companies at a disadvantage in overseas markets

Bribery Influence peddling

socialism

U.S. economist Milton Friedman believed that the only social responsibility of the corporation was to its stockholders. He also believed anything other than that would be considered

plagiarism

Using information from the internet or other sources without giving credit to the author is:

Which statement best describes insider trading?

investors using private company information to further their own fortunes

A common form of cheating in schools today that cuts and pastes information from the internet without giving credit is

plagiarism

Unethical behavior in business, especially in the real estate and banking industries, has resulted in

severe financial crises lack of trust in the free market system

Studies have found a _____ correlation between academic dishonesty and dishonesty at work.

strong

An employee who reported her boss to the SEC for insider trading would be considered a(n) protected by law.

whistleblower

a social audit

A systematic evaluation of an organization's progress toward implementing socially responsible and responsive programs is called

equally unsatisfactory alternatives

An ethical dilemma presents a situation for the decision maker in which there are two

using recyclable packaging increasing the diversity of their workforce providing safety equipment and training for their workers

Companies that try to act in a socially responsible way are likely to focus on which three activities?

policy

Corporate is the dimension of social responsibility that refers to a position a firm takes or statement it makes on social and political issue

Identify which of the following would classify as Internet plagiarism.

Cutting and pasting information from a website without giving proper credit Buying research papers online and submitting them as your own Copying full article content from Internet sites and presenting it as your own

Which of the following are examples of outside stakeholders that must be told about a company's ethics program?

Distributors Suppliers Customers

government regulations are weak

Efforts to improve labor conditions in foreign countries have not always been as successful as U.S. companies intended because in some foreign countries

Bribery is a business practice unanimously held as an ethical violation across the globe

False

setting a good example by acting ethically

If the statement "ethics is caught more than it is taught" is true, then management can facilitate this by:

False

In the long run, unethical activities will successfully add to the bottom line of their companies

Top officials in countries like Japan, South Korea, and China have faced legal charges in what two areas

Influence-peddling Bribery

Which set of ethics codes defines an organization's guiding values, creates an environment that supports ethically sound behavior, and stresses shared accountability?

Integrity-based ethics codes

Which of the following statements about the golden rule are correct?

It can be the easiest way to think about ethical dilemmas. Many world religions have a version of it. It requires individuals to ask whether they would like someone to take the same action toward them.

Which of the following are true regarding ethical behavior

It does not subtract from the bottom line; it adds to it.

What has been the impact of the green movement on the labor force

It has had a positive force in that it has created more jobs

suppliers

Many U.S. businesses demand socially responsible behavior from their international Blank______ to assure they do not violate U.S. human rights and environmental standards.

allows them to connect directly with customers allows them to reach specific groups more directly reaches broad and diverse groups

Many corporate executives reported that they use social media to communicate their socially responsible activities to customers because it:

True

Many investors believe that by choosing to put their money into companies whose goods and services benefit society, they can improve society's financial health as well as their own

Which of the following would be unethical in a business setting?

Misleading a customer so s/he will sign a contract. Secretly extending a customer's contract without permission. Hanging up on a customer to prevent the person from canceling a service.

individual

Responsible business behavior depends on the responsible behavior of each Blank______ in the business world.

False

Social responsibility and ethical problems exist primarily in the U.S. because we have more laws about those problems

responsible management of human resources

Studies have shown that what most influences a company's effectiveness and financial performance is

attract and retain better employees

Studies show that companies with reputations for good corporate social responsibility

corporate policy

The statement by Patagonia that "A love of wild and beautiful places demands participation in the fight to save them, and to help reverse the steep decline in the overall environmental health of our planet" is an example of:

make employers reluctant to hire those who have cheated

The strong relationship between academic dishonesty and dishonesty at work is likely to

What are two characteristics of businesses that practice corporate social responsibility? Multiple select question.

They care for the welfare of society as a whole They care about being fair and honest with their stakeholders

According to research, what are outcomes of companies that engage in corporate social responsibility

They retain better employees. They enjoy greater employee loyalty. They draw more customers.

Individuals have social responsibilities regarding their ethical behavior in the business world.

True

Examples of how ethical standards differ among countries and cultures include

U.S. executives who complain that their businesses are at a competitive disadvantage when bidding against non-U.S. companies, since foreign companies don't abide by bribery laws

Values

What do strong managers help instill into the corporation when setting examples of ethical behavior?

customers

When implementing a new ethics program, businesses must also communicate the changes to outside parties such as

society

When it comes to ethics, Blank______ sets the standards for moral behavior, that is behavior defined as right or wrong. Multiple choice question.

ethics

When people observe the standards, values, and behaviors of leaders and other employees, they are better able to learn the organization's

Compliance-based ethics codes

Which code of ethics emphasizes preventing unlawful behavior by increasing control and penalizing wrongdoers?

to do the right thing to cultivate a good reputation to attract new customers and keep existing customers

Which of the following are important reasons for managing a business in an ethical way

Corporate responsibility

Which social performance dimension includes treating employees fairly and ethically?

union officials

Which type of watchdog group hunts down violations and forces companies to comply?

management

Who is most responsible when unethical behavior becomes widespread throughout a corporation?

society

Who sets the standards of right and wrong as defined by ethics?

An employee was fired for not carrying out an unethical request by his manager. This is an example of

a negative consequence of acting ethically

To allow whistleblowers to come forward with information organizations should

allow for complete anonymity protect them from retaliation

Whistleblowers

are insiders who report illegal or unethical behavior (answer is one word).

A business should be managed ethically because

businesses with good reputations attract customers it reduces the likelihood of lawsuits by employees or customers it reduces employee turnover

Effective ethics officers implement ethical standards in what two ways?

by maintaining confidentiality with employees by conducting objective investigations to ensure fairness

What are two ways that a company's ethics officer can help to enforce the company's ethics code?

communicate in a positive manner relate well to employees at every level

What are the two categories of ethics codes?

compliance-based integrity-based

The most forceful way to communicate the importance of an ethics code is to

enforce it

A social audit is used by organizations to

evaluate its progress toward implementing socially responsible programs

golden

he Blank______ rule is an ethical model that suggests you should treat others in the manner you wish to be treated. Multiple choice question.

Compliance-based ethics codes focus on:

increasing control penalizing wrong-doers

Those who oppose corporate social responsibility believe that

it is using investors' money in ways they did not intend

Unethical behavior by financial and real estate businesses has led to

lack of trust in the free market system

A company that has socially responsible human resources management is

likely to perform better financially

One effect of Enron management's unethical behavior was that its employees

lost jobs and pensions

Ethical problems such as influence peddling and bribery

occur in many countries

Enforcement

of the ethics code in a timely manner is the most forceful way to communicate its importance

The emergence of the green movement has affected businesses by

offering consumers more product choices

What are two elements of an integrity-based ethics code

promotes shared accountability defines guiding values

From the list below, identify the five groups considered to be a type of watchdog group.

socially conscious research organizations socially conscious investors customers union officials environmentalists

Many investors believe

t makes financial as well as moral sense to invest in companies that plan to create a better environment that they can improve their own financial health by investing in companies whose goods and services benefit the community

insider trading

t makes financial as well as moral sense to invest in companies that plan to create a better environment that they can improve their own financial health by investing in companies whose goods and services benefit the community

Corporate social responsibility is a business's concern for

the welfare of society