cluster test

Devin, Miranda, and Antonio are three employees from different departments who are collaborating on a project. They are able to resolve problems effectively and streamline processes because each person has unique experiences and knowledge. What enhances collaboration in this situation? A. Different perspectives B. Nonfunctional conflict C. Delegation D. Leadership

A. Different perspectives

What is a primary responsibility of an investment bank? A. Help firms raise funds by issuing securities B. Pool contributions and invest for them for employees C. Use funds from premiums to offer loans D. Accept deposits from individual savers

A. Help firms raise funds by issuing securities

What does the credit rating of a financial institution indicate to savers and investors? A. How risky it is to provide the financial institution with funds B. The return rate for specific mutual funds C. The amount of funds that the bank lends to other institutions D. When the financial institution expects to see a return on investment

A. How risky it is to provide the financial institution with funds

Paula is thinking about purchasing stock in the IHM Steel Corporation. Which of the following resources is most likely to contain the financial information she needs to guide her decision making: A. IHM's most recent annual report B. A white paper developed by the steel industry C. The corporation's sales forecast for the current month D. The industry's performance and safety standards

A. IHM's most recent annual report

Which of the following financial markets sells new stock or bond issues to investors: A. Primary capital market B. Secondary capital market C. Soft commodities market D. Hard commodities market

A. Primary capital market

Which of the following is a characteristic of a hedge fund: A. Uses high-risk investment techniques B. Is subject to strict regulations C. Guarantees an average return on investment D. Involves pooling funds from the public

A. Uses high-risk investment techniques

If Kayla wants to obtain the most current pricing for various stocks, she should A. access a financial website. B. pick up a business-oriented newspaper. C. log onto the "About Us" section of a business's website. D. review a business's annual report.

A. access a financial website.

Dependable financial planners help their clients understand A. complex financial terms and concepts. B. the importance of focusing on short-term gains. C. the difficulties of changing a financial plan. D. why high-risk investments are appropriate for everyone.

A. complex financial terms and concepts.

14. Positive customer relations make customers feel A. connected. B. hopeful. C. superior. D. deflated.

A. connected.

Lately, Marilee has noticed that Adam has had decreased enthusiasm for his job. As a manager, Marilee may be able to motivate Adam by A. giving him a new project to work on. B. advising him to change his attitude. C. assigning his responsibilities to others. D. asking a coworker to praise him for his efforts.

A. giving him a new project to work on.

Your intellectual abilities are associated with __________ traits. A. mental B. emotional C. physical D. cerebral

A. mental

It is best to organize a report in chronological order when the subject matter is A. time-oriented. B. based on opinion. C. appeal based. D. problem-oriented.

A. time-oriented.

Roberto's coworker Jessa just got a promotion. What should he say to demonstrate empathy? A. "I wish I could get a promotion." B. "That's wonderful for you!" C. "Don't get too excited." D. He should avoid saying anything.

B. "That's wonderful for you!"

Country X can produce fuel oil at a lower cost than country Y. What does Country X possess? A. A comparative advantage B. An absolute advantage C. A trade surplus D. A trade deficit

B. An absolute advantage

The Telford Pharmaceutical Company is concerned that proposed regulatory changes may negatively impact its research and development initiatives, profitability, and long-term growth, as well as the wellbeing of patients who may benefit from using its products. What can the company do to influence legislation and protect its interests? A. Veto the legislation B. Engage in lobbying efforts C. Hire an estate attorney D. Sign a warrant

B. Engage in lobbying efforts

Which of the following is a long-term financial goal: A. Obtaining funds so you can make a down payment on a house now B. Investing 18% of your annual income so you can retire at the age of 60 C. Saving money for a vacation that will take place in six months D. Allocating funds from your monthly income to pay for utilities

B. Investing 18% of your annual income so you can retire at the age of 60

Which of the following is an example of a procedure: A. Glenwood Industries offers dental and optical insurance for all full-time employees. B. Megan must enter a specific username and password to access her work computer. C. Employees are permitted to wear jeans to work on Fridays. D. Arron can take two weeks of vacation after he has been with the company for one year.

B. Megan must enter a specific username and password to access her work computer.

Which of the following is a true statement regarding difficult customers: A. They are almost always argumentative. B. No business is exempt from encountering them. C. It's important to figure out why they are being difficult. D. They are more common in wholesale businesses than at service organizations.

B. No business is exempt from encountering them.

Which of the following is a disadvantage of investing in bonds: A. Their returns do not keep up with inflation. B. They may take a long time to provide a return. C. You must pay a penalty for early withdrawal. D. They are issued by corporations or governments.

B. They may take a long time to provide a return.

Which of the following are factors to consider during the delivery process of an oral presentation: A. Organization of content and development of notes B. Voice quality and nonverbal behavior C. Nonverbal behavior and development of notes D. Organization of content and voice quality

B. Voice quality and nonverbal behavior

A company has a lawsuit pending against it. It may or may not have to pay a settlement. On the balance sheet, the amount is known as a A. long-term liability. B. contingent liability. C. current asset. D. depreciated asset.

B. contingent liability.

Compliance software that alerts businesses of regulatory changes helps businesses quickly identify A. market conditions that affect local businesses. B. gaps that affect their compliance status. C. issues that involve customer satisfaction levels. D. problems that involve product quality

B. gaps that affect their compliance status.

When Jake pays his bills, he must write a check or provide his credit-card number on the bills, which he then places in envelopes to mail. To protect himself from identity theft, he should A. put the envelopes in his mailbox for pick up. B. take the envelopes to the post office. C. make sure that he includes his address on the envelope. D. verify that his billing information is correct.

B. take the envelopes to the post office.

What step in the accounting cycle occurs after journal entries are posted to the business's ledger? A. Transactions are classified. B. Source documents are gathered. C. A trial balance is prepared. D. Receipts are disbursed.

C. A trial balance is prepared.

Before buying stock in the IAJ Company, Martin wants to get a "snapshot" of the company's overall financial health. What financial document will provide Martin with this type of information? A. Purchases journal B. Stock table C. Balance sheet D. Depreciation report

C. Balance sheet

Even though Vaughan is one of his company's best salespeople, he's still always trying to improve. Which behavior of achievement-oriented people is Vaughan demonstrating? A. Taking moderate risks B. Demonstrating leadership C. Being dissatisfied with current performance D. Desiring feedback

C. Being dissatisfied with current performance

Which of the following is a characteristic of a call market: A. Buyers and sellers determine prices B. Trades occur continuously C. Buy orders are made at specific times D. Prices change from moment to moment

C. Buy orders are made at specific times

Banks must clearly communicate loan terms to the loan applicants, and loan applicants must be honest and provide accurate information about their finances to the bank during the application process. What concept does this situation describe? A. Doctrine of Accounting Transparency B. The 80/20 Rule C. Doctrine of Utmost Good Faith D. The Rule of Financial Stability

C. Doctrine of Utmost Good Faith

Which of the following is an aspect of deregulation that has fueled the growth of financial globalization: A. Higher quotas B. Protectionism C. Lower taxes D. Embargos

C. Lower taxes

To ensure compliance with federal regulations, the Bradshaw Corporation requires managers to approve or authorize certain actions before employees carry out their work. What type of internal control is the company using? A. Corrective B. Detective C. Preventative D. Reflective

C. Preventative

To comply with regulations, some jurisdictions require financial-services businesses to monitor their employees' electronic communications. What type of technology do businesses use in these situations? A. Computer-aided design software B. Conversion applications C. Surveillance software D. Streaming applications

C. Surveillance software

When the unemployment rate rises, stock values typically A. stabilize quickly. B. increase. C. decrease. D. remain unchanged.

C. decrease.

Following specific procedures, Meg spends most of her work time entering invoice data into the computer system. Meg's job has A. low scope and high depth. B. high scope and high depth. C. low scope and low depth. D. high depth and low scope.

C. low scope and low depth.

When a business keeps up with regulations, continuously audits its processes, and makes changes to ensure that it is operating in a legal way, it is taking a __________ approach to compliance. A. passive B. reactive C. proactive D. regressive

C. proactive

A government agency established product standards that manufacturers must follow when producing their goods. In this situation, the type of authority that the agency is exhibiting is the control of A. rates. B. supply. C. conduct. D. discretion

C.Conduct

If Sam wants to compare today's closing price of a particular stock with yesterday's closing price, what column in a stock table should he should look at? A. 52-Week HI/LO B. Price-earnings ratio C. Yield percentage D. Net change

D. Net change

Laurel is the owner of a home-based bookkeeping business. Which of the following is a type of expense that Laurel can count as a deduction to lower her tax obligation: A. Personal travel B. Facility rent C. Work apparel D. Office equipment

D. Office equipment

What technique helps writers develop an effective executive summary for a long report? A. Include detailed information to ensure conciseness B. Copy the entire report and delete the key points C. Develop a bibliography to capture important information D. Recap each of the report's primary sections

D. Recap each of the report's primary sections

Which of the following are examples of tax shelters: A. Municipal bonds and earned income B. Real estate and stock ownership C. Pension plans and capital gains D. Retirement funds and health-savings accounts

D. Retirement funds and health-savings accounts

Olivia's manager asked her to attend a meeting that will be held next Tuesday and provided her with an outline that describes the meeting topics. What can Olivia do to prepare for the meeting? A. Set priorities for discussion points B. Summarize the status of all of her current work projects C. Ask a coworker about the meeting's purpose D. Review the meeting agenda to gather necessary information

D. Review the meeting agenda to gather necessary information

Malcolm has health insurance through his employer and must pay $1,500 for his medical services before his insurance will begin paying for them. The $1,500 that Malcolm must pay is the insurance A. reserve. B. copay. C. premium. D. deductible.

D. deductible.

Customer Relationship Management (CRM) software applications can help businesses identify customers' needs, interests, and preferences, which enables them to A. verify accounting procedures. B. update the business's income statement. C. scan the environment for inconsistencies. D. develop personalized messages.

D. develop personalized messages.

As a financial planner, Deidra takes care to select investments that match her clients' needs and monitors their investments for changes that might affect their financial well-being. Deidra is A. following credit requirements. B. carrying out due process. C. exercising duty of control. D. exhibiting fiduciary responsibility.

D. exhibiting fiduciary responsibility.

The MCA Corporation uses data-cleansing software to check its customer database for missing phone numbers, email addresses, and zip codes. In this situation, the software is helping the business identify A. expired data. B. transposed data. C. redundant records. D. incomplete records.

D. incomplete records.

A benefit of consolidation to financial institutions is A. more product options. B. one-stop shopping. C. less complex products. D. more liquid capital.

D. more liquid capital.

Catherine has been Trevor's financial planner for 10 years. Because Trevor feels that Catherine has his best interests in mind and keeps him updated on his investments, he told several of his friends and colleagues about Catherine's expertise and recommended that they make appointments with her to discuss their financial plans. The benefit to Catherine in this situation is that she A. obtained recognition from her colleagues. B. earned a sizable commission from Trevor's investments. C. gained a positive reputation through social media applications. D. received referrals from an existing client.

D. received referrals from an existing client.

To be able to pay for unexpected car repairs and/or to replace broken home appliances, it is important to A. use tax returns to purchase treasury bonds. B. make long-term investments. C. eliminate entertainment expenses. D. save money for emergency situations.

D. save money for emergency situations.

Randall is working extra hours this week at his afterschool job, and now he's not sure if he'll have enough time to study for his finals. He's starting to feel a lot of pressure and tension, also known as A. employee turnover. B. productivity. C. job satisfaction. D. stress.

D. stress.

Most economists agree that inflation occurs when A. currency exchange rates fluctuate. B. there is too much competition in the marketplace. C. there is not enough consumer demand. D. the money supply grows faster than the economy does.

D. the money supply grows faster than the economy does.

Which of the following is a characteristic of the illegal practice of affinity fraud: A. Pays a minimal dividend to encourage additional investment B. Primarily involves buying and selling commodities C. Fails to offer testimonials during sales pitches D. Targets identifiable groups of people

D.Targets identifiable groups of people