collaboration and teamwork
a newly licensed nurses is talking about their day with another nurse. which statement by the newly licensed nurse demonstrates incivility? A: i hate when i have to ask my preceptor for help with tasks i am unsure about. B: the charge nurse called me stupid in front of the team. C: my preceptor laughs when I tell a joke. D: the charge nurse give me a difficult assignment
B: the charge nurse called me stupid in front of the team.
a nurse is teaching an in-service about zero-tolerance for bullying and incivility in the health care facility. which of the following information should the nurse include? A: bullying can result in an increase in productivity. B: incivility can result in improved communication in the workplace C: incivility can result in a reduction of medical errors. D: bullying can result in an increase in nursing turnover
D: bullying can result in an increase in nursing turnover
a nurse is preparing a discharge plan for a client following a bilateral below-the-knee amputation. which of the following interventions is the priority? A: check the availability of transportation to follow-up appointments. B: request a referral for a home health nurse C: provide the client with written material about their medications. D: determine whether the client's home is wheelchair accessible
D: determine whether the client's home is wheelchair accessible
a nurse is assigned to care for a client. the client's provider is known to become angry and yell at the nurse. which of the following actions by the nurse demonstrates the use of cognitive rehearsal? A: The nurse asks another nurse to be present as a witness when the provider arrives. B: the nurse confronts the provider outside the client's room C: the nurse notifies the charge nurse about the provider's actions. D: the nurse mentally practices in advance what to say to the provider.
D: the nurse mentally practices in advance what to say to the provider.
a nurse is teaching a newly licensed nurse about receiving and transcribing verbal prescriptions. which of the following instructions should the nurse include? A: read back the prescription to the provider after transcribing. B: use symbols when transcribing a verbal prescription. C: include abbreviations when transcribing a verbal prescription. D: place a zero after a decimal when transcribing a dosage.
A: read back the prescription to the provider after transcribing.
a nurse is caring for a client who has diabetes mellitus and does not adhere to the prescribed diet. which of the following interventions by the nurse demonstrates collaborative health care? A: requesting a referral to a dietitian to work with the client. B: instructing the client's family no to bring in snacks for the client. C: asking the client why they are not adhering to the prescribed diet D: informing the client that they will get used to eating the prescribed diet.
A: requesting a referral to a dietitian to work with the client.
a nurse is using the introduction, situation, background, assessment, recommendation, and readback communication tool when contacting a provider about a client who has Parkinson's disease. which of the following statements by the nurse should be included in the situation component? A: the client is coughing while eating. B: should I obtain a chest X-ray? C: i will request a referral with a speech therapist D: the client has a history of Parkinson's disease.
A: the client is coughing while eating
a nurse is using the introduction, situation, background, assessment, recommendation, and readback communication tool when contacting a provider about a client who has COPD. which of the following statements by the nurse should be include in the assessment component? A: the client has a history of COPD B: the client has a respiratory rate of 38/min C: i will obtain a sputum culture D: should i increase the client's supplemental oxygen?
B: the client has a respiratory rate of 38/min
a nurse is teaching a class about barriers to inter-professional collaboration between health care professionals. the nurse should include that which of the following is a barrier? A: trust in the ability of a team member B: unresolved conflicts between team members. C: effective communication between team members D: cultural competency within team members
B: unresolved conflicts between team members.
a nurse is teaching about change-of-shift report with a newly licensed nurse. which of the following statements should d the nurse make? A: change-of-shift report performed at the client's bedside results in increased overtime by nurses. B: using ISBARR during change-of-shift report decreases the risk of missing information. C: change-of-shift report performed at the client's beside decreases client satisfaction about their care D: taking notes during change-of-shift report increase the risk for error
B: using ISBARR during change-of-shift report decreases the risk of missing information.
a nurse is teaching a newly licensed nurse about what to include in a medication reconciliation form for a client who is being transferred to a new facility. which of the following instructions should the nurse include? A: include a list of medications that the client no longer needs. B: do not include OTC medications the client takes C: include medications the client took at home. D: do not include nutritional supplements the client takes.
C: include medications the client took at home.
a nurse and an assistive personal disagree about how to move a client from the bed to a stretcher. which of the following statements should the nurse make to promote conflict resolution? A: i'm the nurse, you are the AP, so do what i say. B: you always need to get your own way. C: let's discuss how we can work together. D: if you do not help me. i will report you to the charge nurse
C: let's discuss how we can work together.
a charge nurse is proving teaching to a group of nurses about the collaborative teamwork skill of situation monitoring. which of the following statements by a nurse indicates an understanding of the teaching? A: situation monitoring identifies who should be included on the team B: situation monitoring identifies strategies to lead teams effectively. C: situation monitoring focuses on the awareness of the team's performance on client outcomes. D:situation monitoring supports the team by providing feedback to assist the team to function better
C: situation monitoring focuses on the awareness of the team's performance on client outcomes.
a nurse is teaching a client who has end-stage kidney disease and a new sacral pressure injury. the client's provider has requested a plastic surgery consultation. which of the following statements by the client indicates an understanding of the consultation? A: the plastic surgeon might adjust my renal diet B:the plastic surgeon will assist me with financial counseling. C: the plastic surgeon might change my wound care treatment D: the plastic surgeon will coordinate my health care team.
C: the plastic surgeon might change my wound care treatment
a nurse is caring for a client who asks. "why do i have to talk to so many people before i can go home? don't these people communicate?" which of the following statements should the nurse make? A: they are very busy and do not have time to communicate about your health. B: why are you concerned about talking to your health care team? C: your health care team works together so you can safely go home D: the sooner you talk with them, the sooner you can leave.
C: your health care team works together so you can safely go home