CompTIA IT Fundamentals Domain 3 Study Guide

Match each collaboration tool on the left to its description on the right. 1. Software that keeps track of progress and assignments for large projects 2. Software that allows multiple users to work on a document at the same time 3. Online forum where discussions consist of threads in response to an original post 4. Software that keeps track of multiple people's schedules Calendaring 5. Broadcasting one user's screen to other users

1. Resource management 2.Collaborative editing 3.Discussion board 4.Calendaring 5.Screen sharing

Christian has logged onto his bank's website. He wants to pay some bills electronically and transfer funds to his savings account. He checks to see if the padlock icon is visible in the address bar. The padlock is there, and it is green. What does that indicate?

A highly trusted certificate.

Which of the following indicates that a website is using a valid digital certificate to secure the website and encrypt data?

A padlock symbol is displayed to the left of the URL in the address bar.

After working for a large corporate company for years, Tom has decided to start his own consulting company. He has hired a few people and has a list of loyal customers. He realizes he's going to need some software tools to help him run his new company efficiently. He needs software that can process orders, do business accounting, and run his payroll. He also needs software to organize sales leads and contacts. Which category of software should he look for?

Accounting and commercial software

Julie, a marketing researcher, uses her browser frequently to gather data from a variety of websites. Because many of these websites include pop-windows that can be annoying, Julie has set her pop-up blocker to block all pop-up windows. However, there are pop-up windows for a critical marketing research website that Julie needs to have displayed. What is the BEST solution to make sure the marketing research website pop-up windows are not blocked?

Add a pop-up blocker exception for the marketing research website

Which of the following is the BEST example of using an application that is locally installed without network access?

Creating a PowerPoint presentation for a team meeting.

Which of the following applications can be used for storing, modifying, extracting, and searching data?

Database software

What is the name of the large background area of the Windows environment that holds icons for files, folders, and applications?

Desktop

Which kind of system software tells the computer how to communicate with peripherals, such as a printer or scanner?

Device drivers

You are vacationing at a friend's cabin on the lake and using the office computer to complete some work-related tasks using a web browser. The browser keeps slowing down after a few minutes of use. You check for extensions (add-ons) and notice that there are several listed.Knowing that extensions can slow down a browser, what should you do to speed up the web browser processing time?

Disable several of the extensions.

Frank has purchased a new smart TV. The new TV has the capability of streaming content over the internet. This is possible because Frank's new TV has which type of operating system?

Embedded OS

Which of the following describes the firmware in gaming consoles, TVs, and smart cars?

Embedded OS

Diane has a few files on her computer that she does not want anyone to read. She has placed strict file permissions on them, which will help accomplish this goal. Which other security feature could she use to guarantee no one else can read these files?

Encryption

Besides entering a URL to go directly to a website, what else can you enter in a browser address bar to explore the internet?

Enter one or more search terms for

.exe, .msi, .app, .bat, .cmd, .vbs, .js, and .ps1 extensions are examples of what kind of files?

Executable files

In your Pictures folder, you have a file named "BlueSkies:Pacific-3.png". Which file system are you using?

Ext4

Ben wants to format his flash drive so it can be read on many types of devices, such as game consoles and different desktop computers running different operating systems. Which file system should he format his flash drive to so it can be used this way?

FAT32

Which of the following is composed of a file's name; the date it was created; its size; whether the file is read-only, hidden, a system file, or an archive file; and who is allowed to see, edit, compress, and encrypt the file?

File attributes and permissions

Cynthia is part of a team that uses a cloud-based collaboration solution. She is editing a shared spreadsheet when she notices that other people's work is not appearing on her copy. What is the problem in this scenario?

File synchronization

Pat has purchased a new piece of design software. After installing the software, she realizes that it's not performing as expected. After an internet search, she finds out that her video card's graphics microchip needs to be updated. What is the software embedded in a microchip called?

Firmware

Which kind of system software is preinstalled on electronic products like blenders, automobiles, and televisions?

Firmware

Tom has a 7-gigabyte file he wants to put on a 16-gigabyte flash drive. To be able place this large file on the flash drive, what must Tom do to this flash drive first?

Format the flash drive to NTFS.

Which option should you choose to send an email you've received to a new person?

Forward

Which installation method is most likely to put your computer at risk of downloading a virus?

Internet installation

If you select a file on your desktop and delete it, what happens to the file?

It is moved to the Recycle bin.

You want to use an application and are not connected to a network. Which of the following application delivery methods should you choose?

Local installation

Which of the following is NOT an example of an operating system?

Microsoft

Modern smartphones are amazing devices. They have more computing power than the computers that put a man on the moon in 1969. Which type of operating system do they run?

Mobile OS

Alex, a system administrator, wants to grant NTFS permissions to a user so they can view and change files but not change permissions. Which of the following permissions should be used?

Modify

Frank has worked for an insurance company for many years. The applications Frank uses are kept on local servers in the office building. Frank's company wants to save on costs and wants to have employees work from home.Which solution can Frank's company use to allow its employees to access the applications they need from anywhere and save on costs?

Move the applications to a cloud-hosted model.

Which of the following are web browsers? (Select two.)

Mozilla Firefox Google Chrome

Which of the following Application Architecture Model tiers describes office productivity software?

One Tier

Dropbox and Microsoft's OneDrive are both popular applications for storing files. What is a fundamental difference between Dropbox and OneDrive?

OneDrive is installed by default on Windows systems (after Windows 7).

Which category of system software provides a platform for application software to run on?

Operating System

What do you call the software that can communicate with a computer's hardware, provides a user interface to accept commands, maintains a filing system, and has built-in security features?

Operating system

Which of the following divides a single physical disk into multiple logical drives called volumes?

Partitioning

While using Microsoft PowerPoint to create a company presentation, Jared notices that PowerPoint starts slowing down. Eventually none of the features become accessible and the program will not close. He decides to use Task Manager to stop the program from running.Which operating system management role is Jared using?

Process management

A graphic designer is backing up some video files from a Windows desktop to a new 128-gigabytes flash drive. An error message appears indicating that a 6-gigabyte video file cannot be copied due to file size limitations. The graphic designer contacts the company help desk for a solution to the problem. Which of the following would be a solution that the help desk could offer?

Reformat the flash drive to use an NTFS file system.

Processes are programs that run automatically in the background. Which type of process (program) is Windows Task Scheduler?

Service

On Windows, which application lets you add accounts, change passwords, manage power consumption, and personalize your computer's environment?

Settings

You have just purchased a new keyboard and mouse combo and need to configure them. Where in Windows 10 would you go to do this?

Settings > Devices

When composing an email message, why might you want to use the Bcc field?

To copy the email confidentially

The Windows operating system provides several default system folders, including Windows, Program Files, and Users. Which of the following BEST describes why a Windows application would store its user-created files in a Users folder instead of its application folder (under Program Files)?

To keep users from accessing and modifying its application files.

Which of the following BEST describes the file "/Users/Hannah/Rivers.js"?

To keep users from accessing and modifying its application files.

Tom has started the Task Manager tool and sees a process he would like to stop. He has tried many times to stop the process, but the computer keeps asking him to log in as an administrator. What is the problem in this scenario?

Tom needs to elevate his computer rights.

A user was working on a spreadsheet when the application became unresponsive. After waiting several minutes, the application is still unresponsive. Which of the following is the BEST action for the user to take?

Use Task Manager to end task

Sam has installed a new software game onto his computer. He reads on the internet that if he updates his video card driver software, the game will perform better. He installs the latest driver for his video card, but after installing the driver, it causes other problems on his computer. What is the simplest way Sam can fix this issue?

Use the Roll Back Driver button in his video cards properties.

Disk cleaners, antivirus software, backup tools, and file compressors are which kind of system software?

Utility Software

Which of the following operating systems require a file extension to execute a program?

Windows

Email and instant messaging (IM) seem to be very similar. What is the major difference between the two communication systems?

With instant messaging, you and the message recipient are logged into the same sever.

A pop-up blocker is a web browser feature that _________________.

prevents unwanted advertisements

Which of the following file extensions indicates a compressed file?

.tar

What of the following is a reserved character in the ext4 file system?

/

Sally is trying to name a folder "Student Grades/1st Period". She keeps getting an error message that reads "The file name cannot contain these characters.". What is wrong with her folder name choice?

/ is a reserved character.

On a Linux system which directory contains applications and files used by users?

/usr

When you install software, you're often asked for a product key. You may also be given a product ID. What is the difference between a product key and a product ID?

A product key unlocks the software; a product ID is associated with software support.

You successfully connect your computer to a wireless network available at the local library. Although you can access some websites, you can't access several other websites that you need for your research. Which of the following is the MOST likely cause of this problem?

A proxy server is filtering access to websites.

A user is installing a business software package on a desktop computer and wants to change the default location for file installation so they can select specific features to install. Which of the following is available in the software installer to give the user this capability?

Advanced options

Which type of software is the Microsoft Edge web browser?

Application software

You sign up for an online class at the local community college. The course is all web based. You open your favorite browser to enter the class portal, and you get a message "Use one of these browsers."What is the problem?

Browser compatibility.

Hannah is the manager of a successful Thai cuisine restaurant. It's November and Hannah wants to begin reviewing salary expenses for the year. She decides to generate a payroll report for all her employees. Which of the following types of business software could easily provide Hannah with the report she needs?

Business accounting software

Robert is looking for software that will help him organize tasks and deadlines for his marketing team projects.Which of the following software types will MOST effectively provide the tools that Robert needs?

Business software

Alice is an architect for a large design company. She spends most of her day working in a software program called AutoCAD. What do we call this type of software program?

Business-specific application

Caitlin has saved a bluehill.jpg file in a Vacation subfolder on the internal C: hard drive of her Windows 10 laptop. Which of the following is a valid path to the subfolder and file?

C:\Caitlin\photos\Vacation\bluehill.jpg

Which installation method often requires you to immediately install updates from the Internet after installation is complete?

CD or DVD installation

Web browsers save website information in their _________, which helps the site load faster on future visits.

Cache

Which of the following describes an entity that issues digital certificates to certify the ownership of a public key?

Certificate Authority (CA)

Small files that a website saves on your computer to remember your preferences are called ______________.

Cookies

While editing a report in Google Docs, April receives a web browser error message that there's a conflict with a Google add-on that she frequently uses. Which of the following is the BEST solution for April to resolve the error message issue and continue editing the report?

Disable the add-on while editing the report

Which of the following software types would be considered collaboration software?

Email client software

When you install software on your computer, you're usually required to accept some sort of software licensing agreement. What is this agreement normally called?

End user license agreement (EULA

Timothy is using a computer that's running a Windows OS. He wants to rename a file on his local hard drive. Which of the following tools should he use?

File Explorer

Designations at the end of file names such as .docx and .html are called _____________.

File extensions

If a folder exists on an NTFS partition, which permission is needed by a user who needs to set security permissions on the folder?

Full Control

Which of the following runs exclusively from the cloud, relying on cloud technologies? (Select two.)

Google Drive Dropbox

Henry has an older MAC computer running Mac OS 8.1. He needs to format a hard drive to put in this older computer. Which file system would work BEST for this older computer?

HFS+

Clickable text or images that take you to different sites on the World Wide Web are called __________.

Hyperlinks

You are using a program that can run multiple operating systems and manage hardware and storage. What are you most likely using?

Hypervisor Type 1

Jessica has connected her new printer to her Windows 10 computer, but Windows is not recognizing it. What should she do?

Install the latest driver

Jacob, a system manager, is performing tasks in a command line interface and wants to access the "/usr/local/share/blueskies.bmp" file. Which file system and file type is he trying to access?

Jacob is using a Linux operating system; the file type is an image file.

Which of the following file system features uses a change log to track file changes in the file system?

Journaling

Which of the following are the BEST methods for ensuring that your computer is protected when you install an application purchased from an online store? (Select two.)

Make sure the website or publisher is a trusted software source.Scan a downloaded installation file for viruses and other malware before using it.

Christopher is surfing the web and sees an amazing offer for a product he's interested in. He clicks the link and begins the process of purchasing the item. While he is proceeding with the purchase, he notices that the address bar is a maroon color.Should he proceed with putting in private information and purchasing the item from this site?

No, the maroon color indicates an invalid certificate.

A developer wants to take existing code written by another person and add some features specific to their needs. Which of the following software licensing models allows them to make changes and publish their own version?

Open-source

One software license model allows software to be freely distributed, downloaded, and installed without paying a license fee but often requires a fee for support, training, or added functionality. What is the name of this model?

Open-source

What is the term for software that anyone can use or modify for free?

Open-source software

Which of the following commands makes an application shortcut appear on the taskbar?

Pin to taskbar

Lorraine, a user, connects a new mouse to a laptop, and the mouse works with no additional steps taken. Which of the following installation types does this BEST describe?

Plug-and-play

An IT manager wants to limit the rights of employees whose job is to simply create and modify new database records. What is an access control principle that would help them accomplish this?

Principle of least privilege

The idea that users should only have computer permissions sufficient to perform their job role and no more is called what?

Principle of least privilege

In most operating systems, what is a running application called?

Process

While browsing the Internet on a Windows 10 workstation, the Internet Explorer browser window hangs and stops responding. Which Task Manager tab would you use to end Internet Explorer? (Select two.)

Processes , Details

Which of the following helps you determine your level of software product technical support?

Product ID

What is the term for software that is exclusively controlled by a company and cannot be used or modified without permission?

Proprietary Software

After setting up an Internet connection, you cannot connect to Internet websites, just company intranet sites. What is MOST likely the problem?

Proxy settings

Which permission option lets a user view files but not change them?

Read

Katy has uninstalled a photo editing application, but an icon still appears on her web browser for the application. Which of the following is the BEST solution for getting rid of the icon?

Remove the application add-on in the web browser.

Which option should you use to respond to the sender of an email but not all the recipients?

Reply

Which option should you use to respond to every single person included on an email?

Reply All

Which of the following provides the ability to control which websites can run client-side scripting in your web browser?

Script blocker add-on

Diane has been asked to install an operating system on a computer that's going to host a website and store community files for many users. Which type of operating system should Diane install on this computer?

Server OS

Pamela decides to download and install a sound editor for free. However, once she installs and starts the program, a message is displayed indicating that she has 30 days to register the software to continue using it. Which type of software has Pamela installed?

Shareware

Your organization has 20 employees who need an accounting software update installed. Due to a miscommunication, the purchaser only paid to update 10 licenses. The software company issued a paper license and a single key for updating 10 users. This is an enterprise paper license and there is no mechanism that enforces a limit to the number of times the key can be used. You decide to update all 20 users. Which of the following are possible consequences of this decision? (Select two.)

Software agreement

Software that requires a monthly subscription fee is often called _______________

Software as a service

What is the name of the menu in the bottom left corner of the Windows environment?

Start Menu

Which tool can be used to view memory usage and the amount of memory different processes are currently using on your PC?

Task Manager

What is the name of the narrow strip along the bottom of the Windows environment?

Taskbar

A large financial advisory company is currently using an enterprise license to provide advisory software to all its offices. However, the software is now available as a SaaS (Software as a Service) subscription.What would be a key advantage to using the SaaS subscription over an enterprise license?

The SaaS subscription is set up to automatically download and install full-feature upgrades.

Which of the following are important reasons for reading the documentation before installing an application on your computer? (Select two.)

To make sure that the application is compatible with your operating system To make sure that you have a valid software agreement or license

Shelley is a marketing representative for an import/export business. Every time she meets with a customer, she uses a custom application installed on her laptop to update the customer account. The updated information is then sent to a company database server that's located in the corporate office.Which of the following is the application architecture model that Shelley is using to update customer information?

Two-tier

You are replacing your graphics card and want to uninstall the current driver. Which of the following would be the BEST method to uninstall the driver?

Uninstall the software package.

What is junk email?

Unwanted, unsolicited email

What is software that is delivered over the Internet through a web browser called?

Web applications

When might it be MOST helpful to clear your browser's cache of temporary Internet files?

When a website is not functioning as it should