Connect Ch. 1- strategic mgmt

A firm's attempts to manage the web of relationships between internal and external stakeholders in order to create value is known as ______. a. integrative strategy b. happiness management strategy c. stakeholder strategy d. shareholder strategy

c. stakeholder strategy

The groups or individuals who can impact or be impacted by a firm's actions are known as ______. a. expatriates b. shareholders c. stakeholders d. competitors

c. stakeholders

Customers, suppliers, creditors, unions, and governments are known as ______. a. crowdsurfers b. rivals c. external stakeholders d. internal stakeholders

c. external stakeholders

Internet privacy, genetic engineering, and stem-cell research are examples of areas in which a firm's ______ responsibilities exceed its legal responsibilities. a. economic b. ethical c. philanthropic d. educational

b. ethical

What must a firm do after diagnosing its specific competitive challenge? a. Create an effective guiding policy b. Identify its primary competitors c. Collect investments from stockholders d. Implement a set of coherent actions

a. Create an effective guiding policy

Which of the following are outcomes of effective stakeholder management? (Check all that apply.) Multiple select question. a. It lowers the cost of business transactions by building trust. b. It reduces organizational adaptability. c. It helps the firm achieve predictable and stable returns. d. It leads to beneficial cooperation from stakeholders.

a. It lowers the cost of business transactions by building trust. c. It helps the firm achieve predictable and stable returns. d. It leads to beneficial cooperation from stakeholders.

What are the categories of expectations that society has of the business enterprise as described in the CSR framework? (Check all that apply.) Multiple select question. a. Philanthropic b. Legal c. Aesthetic d. Economic e. Ethical

a. Philanthropic b. Legal d. Economic e. Ethical

What is one explanation for why Tesla underperforms when the company's profits are compared to the profits of established car companies? a. Startups often lose money early on. b. New companies are not able to employ good strategies. c. Established firms use different profit measurements. d. Investors have been unwilling to purchase the company's stock.

a. Startups often lose money early on.

The Bright Bulb light bulb company produces a line of LED bulbs that customers consider very similar to competitors' LED bulbs. Which of the following conditions must be true for Bright Bulb to have a competitive advantage? a. The bulbs must have a lower cost than competitors' bulbs. b. The bulbs must be on the market for a longer period of time than competitors' bulbs. c. The bulbs must be sold by online retailers only. d. The bulbs must be more expensive than competitors' offerings.

a. The bulbs must have a lower cost than competitors' bulbs.

True or false: Firms should obey all the laws, including but not limited to labor, consumer protection, and the environment. True false question. a. True b. False

a. True

Which of the following questions are part of the five steps in stakeholder impact analysis? (Check all that apply.) Multiple select question. a. What opportunities and threats do our stakeholders present? b. Who are our stakeholders? c. Which stakeholders have little to no power over us? d. What are our stakeholders' interests and claims? e. How can we gain maximum competitive advantage without taking our stakeholders into account?

a. What opportunities and threats do our stakeholders present? b. Who are our stakeholders? d. What are our stakeholders' interests and claims?

A stakeholder has ______ when its needs are within the bounds of the law or are otherwise relevant to the firm. a. a legitimate claim b. power over a company c. an urgent claim d. a false claim

a. a legitimate claim

Shareholder activists, such as Bill Ackman and Carl Icahn, have much more power over a firm than individual investors, because they ______. Multiple select question. a. can exercise block-voting rights or otherwise influence the corporate government process b. are less common and own less stock than individual investors c. are able to buy or sell a much larger number of shares than individuals can d. have a small amount of assets under management

a. can exercise block-voting rights or otherwise influence the corporate government process c. are able to buy or sell a much larger number of shares than individuals can

Shareholder activists, such as Bill Ackman and Carl Icahn, have much more power over a firm than individual investors, because they ______. Multiple select question. a. can exercise block-voting rights or otherwise influence the corporate government process b. are less common and own less stock than individual investors c. have a small amount of assets under management d. are able to buy or sell a much larger number of shares than individuals can

a. can exercise block-voting rights or otherwise influence the corporate government process d. are able to buy or sell a much larger number of shares than individuals can

A firm that successfully executes a strategy benefits society by ______. (Check all that apply.) Multiple select question. a. creating value b. limiting competition c. reinvesting profits and increasing employment d. eliminating legal restrictions on controversial practices

a. creating value c. reinvesting profits and increasing employment

Starbucks's commitment to fair trade and responsible growing practices indicates that the firm takes its ______ responsibilities seriously. a. ethical b. economic c. philanthropic d. legal

a. ethical

In the ______ step of a stakeholder impact analysis, firms identify those stakeholders that currently have, or potentially can have, a material effect on the company. a. first b. fifth c. second d. fourth e. third

a. first

Which of the following elements comprise strategic management? (Check all that apply.) Multiple select question. a. formulation b. implementation c. realization d. analysis e. definition

a. formulation b. implementation d. analysis

Among the various types of responsibilities a business firm has, which are specifically considered to be economic responsibilities? (Check all that apply.) Multiple select question. a. giving investors a return on invested capital b. repaying debts to creditors c. doing what society deems just and fair d. obeying consumer protection laws

a. giving investors a return on invested capital b. repaying debts to creditors

Among the various types of responsibilities a business firm has, which are specifically considered to be economic responsibilities? (Check all that apply.) Multiple select question. a. giving investors a return on invested capital b. obeying consumer protection laws c. doing what society deems just and fair d. repaying debts to creditors

a. giving investors a return on invested capital d. repaying debts to creditors

Which of the following elements of the pyramid of corporate social responsibility are required by society? (Check all that apply.) Multiple select question. a. legal responsibilities b. economic responsibilities c. ethical responsibilities d. philanthropic responsibilities

a. legal responsibilities b. economic responsibilities

Which of the following elements of the pyramid of corporate social responsibility are required by society? (Check all that apply.) Multiple select question. a. legal responsibilities b. philanthropic responsibilities c. economic responsibilities d. ethical responsibilities

a. legal responsibilities c. economic responsibilities

Managers have ______ resources in their quest for competitive advantage. a. limited b. unlimited c. zero d. unique

a. limited

Sustainable competitive advantage exists when a firm ______. a. maintains superior performance relative to its industry over a long period of time b. formulates and implements strategy c. is self-regulated and self-motivated d. starts up and competes for existing market share in the industry

a. maintains superior performance relative to its industry over a long period of time

The third step of stakeholder impact analysis requires managers to identify the ______ presented by internal and external stakeholders. a. opportunities and threats b. stakeholder interests and opportunities c. social responsibilities and stakeholder interests d. threats and responsibilities

a. opportunities and threats

Stakeholder strategy argues that focusing only on the needs of ______ places the firm at risk of failure. a. shareholders b. employees c. managers d. competitors

a. shareholders

Which of the following topics should be considered during the analysis phase of the AFI framework? Multiple select question. a. the external environment and associated challenges b. the firm's business model and competitive advantages c. the role of strategic leadership and the strategy process d. the locations in the world where the firm should complete e. the firm's internal strengths and resources

a. the external environment and associated challenges b. the firm's business model and competitive advantages c. the role of strategic leadership and the strategy process e. the firm's internal strengths and resources

Which of the following indicates that investors expect future growth for Tesla? a. the increasing value of the company's stock b. the large upfront investment Tesla had to make c. the firm's philanthropic efforts d. the lack of a defined competitive challenge

a. the increasing value of the company's stock

Competitive parity occurs when ______. a. two or more firms achieve the same performance results b. two or more firms enter into a strategic alliance c. the performance of two or more firms is superior to the industry average d. two or more firms rely on international outsourcing to remain competitive

a. two or more firms achieve the same performance results

Which of the following are the three important stakeholder attributes managers must pay particular attention to during stakeholder impact analysis? (Check all that apply.) Multiple select question. a. urgency b. power c. financial standing d. legitimacy

a. urgency b. power d. legitimacy

A successful business strategy creates ______ for both producers and consumers. a. value b. equity c. wealth d. profits

a. value

A well-devised strategy is about which two things? Multiple select question. a. what to do b. what not to do c. past successes or failures d. market trends in unrelated industries

a. what to do b. what not to do

In the external analysis phase of the AFI strategy framework, managers should ask, a. "What is the relationship between competitive advantage and firm performance?" b. "How do external forces affect our strategy and competitive advantage?" c. "What effects do internal resources, capabilities, and core competencies have on the firm's competitive advantage?" d. "How does the firm make money?

b. "How do external forces affect our strategy and competitive advantage?"

Which statement about strategies is true? a. "We will be the best!" is an example of a strategy. b. A statement of desire on its own often leads to goal conflict. c. Statements of desire typically address economic fundamentals. d. Vision and mission statements cannot lay the foundation for good strategies.

b. A statement of desire on its own often leads to goal conflict.

Which statement about strategies is true? a. Statements of desire typically address economic fundamentals. b. A statement of desire on its own often leads to goal conflict. c. "We will be the best!" is an example of a strategy. d. Vision and mission statements cannot lay the foundation for good strategies.

b. A statement of desire on its own often leads to goal conflict.

Stakeholder impact analysis is a decision tool that helps a company do which of the following? (Check all that apply.) Multiple select question. a. Describe the role of functional managers in strategy formulation b. Act as a good corporate citizen c. Decide where to compete d. Achieve a competitive advantage

b. Act as a good corporate citizen d. Achieve a competitive advantage

What is the first step in the AFI strategy framework? a. Assurance b. Analysis c. Application d. Acceptance

b. Analysis

Which of the following traits are Tesla specifically aiming to include in its vehicles to achieve competitive advantage? (Check all that apply.) Multiple select question. a. Versatility b. Attractiveness c. Sustainability d. Affordability

b. Attractiveness c. Sustainability d. Affordability

What must a firm do after diagnosing its specific competitive challenge? a. Implement a set of coherent actions b. Create an effective guiding policy c. Collect investments from stockholders d. Identify its primary competitors

b. Create an effective guiding policy

Which statement about shareholders and employees is true? a. The separation between the claims of management and of ownership has been increasing. b. Employees are often made into shareholders through employee stock ownership plans. c. Shareholders and employees are entirely separate groups. d. The interests of stakeholders who are employed by a firm are the same as stakeholders who simply own stock.

b. Employees are often made into shareholders through employee stock ownership plans.

True or false: A statement such as, "We will be the biggest company in the world," is an example of strategy. True false question. a. True b. False

b. False

True or false: A strategic leader's job is to focus like a laser on shareholders. True false question. a. True b. False

b. False

True or false: Although they are more vocal, activist investors have the same amount of power as individual investors. True false question. a. True b. False

b. False

True or false: Since experiencing major operations problems in 2017, Tesla has largely failed to act in a way that is consistent with its competitive challenge diagnosis. True false question. a. True b. False

b. False

Who among the following are considered internal stakeholders? (Check all that apply.) Multiple select question. a. Unions b. Stockholders c. Employees d. Governments e. Competitors f. Board members g. Customers

b. Stockholders c. Employees f. Board members

Which statement is true about pricing strategies, internet strategies, alliance strategies, and brand strategies? a. They often play a role in day-to-day operations, but they have no bearing on gaining competitive advantage. b. They may be a necessary part of a firm's initiatives to support its competitive strategies. c. They are all that a firm needs to achieve competitive advantage. d. They represent a complete, consistent guiding policy and a good strategy.

b. They may be a necessary part of a firm's initiatives to support its competitive strategies.

Which of the following are aims of stakeholder strategy? (Select all that apply.) Multiple select question. a. To reduce the number of stakeholders of a firm b. To manage various stakeholders effectively c. To gain and sustain competitive advantage d. To persuade internal stakeholders to cede control to external stakeholders

b. To manage various stakeholders effectively c. To gain and sustain competitive advantage

Burger Bomb has been outperforming other burger restaurants for a decade. This indicates that Burger Bomb has which of the following? a. a statistical advantage b. a competitive advantage c. strategic leadership d. a superior product

b. a competitive advantage

A firm's overall efforts to gain and sustain competitive advantage is referred to as which of the following? a. a pricing strategy b. a competitive strategy c. an operations strategy d. a marketing strategy

b. a competitive strategy

A firm's overall efforts to gain and sustain competitive advantage is referred to as which of the following? a. an operations strategy b. a competitive strategy c. a marketing strategy d. a pricing strategy

b. a competitive strategy

A good strategy consists of three elements. The first element is accomplished through analysis of the firm's external and internal environments. We also call this ______. a. a set of coherent actions to implement the firms' guiding policy b. a diagnosis of the competitive advantage c. a guiding policy to address the competitive advantage

b. a diagnosis of the competitive advantage

In a(n) ______ strategy formulation, managers focus on deciding HOW the firm should compete. a. global b. business c. corporate d. external

b. business

Firms should identify a ______ so that employees can determine if they are making progress in addressing it. a. source of goal conflict b. clear competitive challenge c. previous competitive advantage d. statement of desire

b. clear competitive challenge

Firms should identify a ______ so that employees can determine if they are making progress in addressing it. a. statement of desire b. clear competitive challenge c. source of goal conflict d. previous competitive advantage

b. clear competitive challenge

Which of the following legal developments allow business to function as an institution? (Check all that apply.) Multiple select question. a. voting rights b. contract enforcement c. freedom of speech d. property rights

b. contract enforcement d. property rights

Which of the four corporate social responsibilities is considered first and foremost for business enterprises? a. philanthropic b. economic c. legal d. ethical

b. economic

Which of the following incentivize workers by offering them discounted shares or retirement plans based on company stock? a. initial public offerings b. employee stock ownership plans c. employee welfare benefit plans d. stock buyback plans

b. employee stock ownership plans

The question "How do we implement the formulated strategy through an organizational structure, culture, and control system that values and encourages ethical behavior?" would most likely be examined by managers in the ______ phase of the AFI strategy framework. a. analysis b. implementation c. formulation

b. implementation

In the second step of the stakeholder impact analysis, managers need to identify and understand stakeholders' ______. a. entire investment portfolio b. interests and claims c. likelihood of bringing legal action against the firm d. political and cultural affiliations

b. interests and claims

Microsoft donating more than $3 billion in cash and software to people in need is an example of which type of corporate social responsibility? a. legal b. philanthropic c. economic d. ethical

b. philanthropic

The expectations that society has toward business, in contrast to what society requires, result in which of the following elements of the pyramid of corporate social responsibility? (Check all that apply.) Multiple select question. a. economic responsibilities b. philanthropic responsibilities c. legal responsibilities d. ethical responsibilities

b. philanthropic responsibilities d. ethical responsibilities

Which of the following legal developments allow business to function as an institution? (Check all that apply.) a. voting rights b. property rights c. freedom of speech d. contract enforcement

b. property rights d. contract enforcement

Strategic positioning allows managers to ______. a. balance foreign and domestic sales b. provide customers value while controlling costs c. eliminate competition in a given industry d. provide superior customer value regardless of costs

b. provide customers value while controlling costs

In the ______ step of the stakeholder impact analysis the firm identifies their stakeholders' interests and claims according to the power, legitimacy, and urgency framework. a. fifth b. second c. first d. fourth e. third

b. second

Why should a firm define a clear competitive challenge? a. so that external stakeholders have the same information as internal stakeholders b. so that employees can assess their progress toward addressing it c. so that managers can substitute tactical tools for a traditional strategy d. so that the firm can achieve competitive parity

b. so that employees can assess their progress toward addressing it

Which of the following is a tool that managers can use to address the needs of stakeholders while maintaining a competitive advantage? a. corporate citizen strategy b. stakeholder impact analysis c. ethical choice analysis d. group happiness strategy

b. stakeholder impact analysis

Effective guiding policy is supported by and stays consistent through the use of ______. a. social responsibilities b. strategic commitments c. trade-offs d. grandiose statements

b. strategic commitments

In a nutshell, strategy is the art and science of ______. a. maintaining a work-life balance b. success and failure c. treating people fairly d. amassing wealth

b. success and failure

Strategy is ______. a. a sustainable and dominant market share b. the set of actions a firm takes to achieve a competitive advantage c. a decision based on internal situational analysis d. a decision based on external situational analysis

b. the set of actions a firm takes to achieve a competitive advantage

Walmart and Nordstrom maintain very different strategic profiles, one based on cost-leadership and the other based on differentiation through superior customer service. This is an example of ______. a. differences in industry norms b. the trade-offs required by strategic positioning c. a strategic failure by Walmart d. a strategic failure by Nordstrom

b. the trade-offs required by strategic positioning

In the ______ step of the stakeholder impact analysis, the firm identifies the opportunities and threats that stakeholders present to the firm. a. first b. third c. fourth d. second e. fifth

b. third

Which of the following statements is true about Tesla, the manufacturer of all-electric cars? Multiple choice question. a. It has manufactured only two car models. b. Its strategy is to create a unique product available only to a few. c. It has a high market valuation. d. It has a product-oriented vision statement.

c. It has a high market valuation.

What is something that Tesla is doing to implement its guiding policy and address its competitive challenges? a. It is making sure that its patents and proprietary technology are kept a secret from the public. b. It is creating electric-gasoline hybrid engines that allow its vehicles to operate even without electric charging stations. c. It is taking advantage of economies of scale so that it can offer vehicles at a competitive price point. d. It is relying more heavily on human labor, which is inexpensive and efficient.

c. It is taking advantage of economies of scale so that it can offer vehicles at a competitive price point.

Which of the following statements regarding tasks in the AFI strategy framework is true? a. Only two of the tasks need to be followed for success. b. The tasks happen in sequence as separate steps. c. The tasks are very interdependent. d. The tasks are interchangeable.

c. The tasks are very interdependent.

In which of the following situations can a firm providing goods and services gain a competitive advantage? (Check all that apply.) Multiple select question. a. Their offerings are similar to competitors' offerings at higher prices. b. Their offerings cost more to produce than competitors' offerings. c. Their offerings are of similar quality to competitors' offerings but can be sold at lower prices due to lower costs. d. Their offerings provide more value for consumers than competitors' offerings.

c. Their offerings are of similar quality to competitors' offerings but can be sold at lower prices due to lower costs. d. Their offerings provide more value for consumers than competitors' offerings.

A firm's overall efforts to gain and sustain competitive advantage is referred to as which of the following? a. an operations strategy b. a pricing strategy c. a competitive strategy d. a marketing strategy

c. a competitive strategy

Which of the following are elements of a good strategy according to the AFI framework? (Check all that apply.) a. strong stakeholder involvement in the strategy formulation process b. a leadership group with relevant prior industry experience c. a guiding policy to address the competitive challenge d. a set of coherent actions to implement the firm's guiding policy e. a diagnosis of the competitive challenge

c. a guiding policy to address the competitive challenge d. a set of coherent actions to implement the firm's guiding policy e. a diagnosis of the competitive challenge

If a firm has a 10% return on invested capital while the industry average return on invested capital is 18%, the firm has a(n) ______. a. purchasing parity b. competitive parity c. competitive disadvantage d. overperforming norm

c. competitive disadvantage

Michael's Deli is able to perform at the same level as its primary competitor. Michael's Deli has ______. a. a competitive disadvantage b. a noncompetitive business c. competitive parity d. a competitive advantage

c. competitive parity

The idea that firms should voluntarily give back to society when they are able to do so is also known as ______. a. corporate profit sharing b. legal citizenship c. corporate citizenship d. employee profit sharing

c. corporate citizenship

When identifying stakeholders, a firm should focus on those stakeholders that ______. a. purchase and use its products b. can be ignored with no material impact to the firm c. currently have, or could potentially have, a material effect on the firm d. are directly involved with the production or distribution of the company's products

c. currently have, or could potentially have, a material effect on the firm

What is one significant challenge that Tesla faces? a. lack of consumer interest in environmentally friendly alternatives to traditional vehicles b. traditional competitors who already produce affordable, attractive, zero-emissions vehicles c. gaps in the infrastructure needed to keep its vehicles on the road all over the country d. mistrust on the part of investors, who routinely threaten to sell stock or withdraw loans

c. gaps in the infrastructure needed to keep its vehicles on the road all over the country

What is one significant challenge that Tesla faces? a. mistrust on the part of investors, who routinely threaten to sell stock or withdraw loans b. lack of consumer interest in environmentally friendly alternatives to traditional vehicles c. gaps in the infrastructure needed to keep its vehicles on the road all over the country d. traditional competitors who already produce affordable, attractive, zero-emissions vehicles

c. gaps in the infrastructure needed to keep its vehicles on the road all over the country

Using a(n) ______ strategy formulation, managers examine where and how the firm should compete around the world. a. governance b. business c. global d. immediate

c. global

The high market valuation achieved by Tesla by 2019 can be largely attributed to its ______. a. reliance on government subsidies b. adherence to an aspirational vision c. implementation of its secret strategy d. products' proven track records

c. implementation of its secret strategy

In the second step of the stakeholder impact analysis, managers need to identify and understand stakeholders' ______. a. entire investment portfolio b. likelihood of bringing legal action against the firm c. interests and claims d. political and cultural affiliations

c. interests and claims

In the ______ step of the strategy implementation phase of the AFI strategy framework, managers would examine how the firm should be structured in order to implement the desired strategy. a. internal analysis b. business ethics c. organizational design d. corporate governance

c. organizational design

The overall purpose of a firm's strategy is to ______. a. generate significant interest from foreign investors b. sell all existing inventory of a given product c. perform better than other companies in the same industry d. determine demand for new product ideas

c. perform better than other companies in the same industry

Andrew's Home Center has created a unique situation for itself in its industry that allows the company to not only provide excellent value to its customers but also control its costs. This is known as ______. a. competitive parity b. competitive disadvantage c. strategic positioning d. the competitive challenge

c. strategic positioning

Which of the following is the best indicator that Tesla's startup master plan has worked as intended? a. Tesla's models outsell all other automobiles in the United States. b. Tesla provided cars to some of its employees. c. Many Americans are still unaware that Tesla exists. d. Tesla generated 500,000 preorders for an unseen model.

d. Tesla generated 500,000 preorders for an unseen model.

Which statement is true about pricing strategies, internet strategies, alliance strategies, and brand strategies? a. They represent a complete, consistent guiding policy and a good strategy. b. They are all that a firm needs to achieve competitive advantage. c. They often play a role in day-to-day operations, but they have no bearing on gaining competitive advantage. d. They may be a necessary part of a firm's initiatives to support its competitive strategies.

d. They may be a necessary part of a firm's initiatives to support its competitive strategies.

To which types of organizations can we apply the principles of strategic management? a. privately owned companies only b. governmental agencies c. nonprofit organizations only d. all types of organizations

d. all types of organizations

How should managers prioritize stakeholder concerns in the final step of stakeholder impact analysis? a. by observing the actions of competitors b. by bringing the question to a vote at shareholder meetings c. by addressing the most vocal or visible complaints first d. by considering the power, legitimacy, and urgency of stakeholder claims

d. by considering the power, legitimacy, and urgency of stakeholder claims

A(n) ______ occurs when a firm performs below the industry average or is outperformed by its competitors. a. underperforming norm b. purchasing parity c. competitive parity d. competitive disadvantage e. negative advantage

d. competitive disadvantage

Which framework helps firms to identify their economic, legal, ethical, and philanthropic obligations to society? a. AFI framework b. strategic management framework c. SWOT analysis d. corporate social responsibility

d. corporate social responsibility

Which of the following incentivize workers by offering them discounted shares or retirement plans based on company stock? a. initial public offerings b. stock buyback plans c. employee welfare benefit plans d. employee stock ownership plans

d. employee stock ownership plans

In the _____ step of the stakeholder impact analysis, firms identify their various social responsibilities to stakeholders. a. fifth b. third c. first d. fourth e. second

d. fourth

Effective stakeholder management _____. a.. causes a loss of trust with business partners b. results in greater likelihood of negative outcomes with employees c. leads to dissatisfaction with customers d. helps a firm build a strong public reputation

d. helps a firm build a strong public reputation

The stakeholders of a firm are ______. a. only those firms that contribute to the production and distribution of a company's products b. individuals or groups who own at least one share of a firm's stock c. only those who directly profit from a firm's success d. individuals or groups that can affect and are affected by the actions of the firm

d. individuals or groups that can affect and are affected by the actions of the firm

A competitive advantage _____. a. is based on the return of invested capital over a 15-year period b. takes into consideration globalization and rival factors c. places a firm at a disadvantage in regards to its ROI d. is assessed relative to other competitors in the industry

d. is assessed relative to other competitors in the industry

The field of management that focuses on attaining competitive advantage by combining analysis, formulation, and implementation is known as ______. a. management of stakeholder impact b. management of foundational behavior c. human resources management d. strategic management

d. strategic management

Burger Bomb is a new hamburger restaurant. In order to compete successfully against its many competitors, Burger Bomb has decided to focus on quality and an interesting, unique menu that uses locally sourced, organic ingredients. This is known as Burger Bomb's ______. a. competitive parity b. vision c. core values statement d. strategy

d. strategy

A competitive advantage that lasts for a long period of time is said to be ______. a. theoretical b. accurate c. geographic d. sustainable e. topical

d. sustainable

Which of the following indicates that investors expect future growth for Tesla? a. the lack of a defined competitive challenge b. the firm's philanthropic efforts c. the large upfront investment Tesla had to make d. the increasing value of the company's stock

d. the increasing value of the company's stock

In order to determine if Home Depot has a competitive advantage, we must compare Home Depot's performance to ______. a. a firm in the technology industry b. its past financial performance c. only non-US-based firms d. the performance of other firms in its industry

d. the performance of other firms in its industry

Managers often have to make decisions between two conflicting strategic options, otherwise known as ______. a. managerial dilemmas b. hot-points c. bad choices d. trade-offs

d. trade-offs

In the ______ step of the stakeholder impact analysis, managers need to decide the appropriate course of action for the firm in relation to stakeholder concerns. a. third b. first c. fourth d. second e. fifth

e. fifth

The concept, or framework, of corporate social , Correct Unavailable guides firms in identifying and addressing their economic, legal, ethical, and philanthropic obligations to society.

responsibility