D271 Dubai
Dubai is one of the richest countries in the world with an annual GDP of over
$17,000 per capita
Paraphrasing is a great listening tool because
-The speaker knows you were listening. The speaker feels valued, because you demonstrated you were trying to understand his/her viewpoint. This allows the speaker to correct you, if you heard wrong. It helps create a dialog, where the two of you are discussing the issue -not pretending to listen to each other.
Benefits of paraphrasing
-you listen more carefully -you focus more -you aren't as distracted -you retain more
Taxes on physical persons or corporations in Dubai is
0%
VAT tax in the UAE is
0%
Wealth tax in the UAE is
0%
Only two ways for expats to become citizens:
1. Apply after being married to an Emirati citizen for 10 years, which comes with its own validity tests . 2. Only available to children of Emirati mothers and expat fathers; approved in 2011
Perks that come with Emirati Citizenship
1. Gov. takes very good care of its local population 2. Purchase of property may be heavily subsidized 3. Education is free for children of Emiratis 4. Groceries and utilities are heavily discounted
Research shows that the average manager wastes _____ of his work week due to miscommunication with staff
14%
Oil was discovered in the UAE in
1950s
Sheikh Rashid built an airport to receive international travelers in
1959
Oil was first exported in the UAE in
1962
Oil was discovered in Dubai in
1966
Oil was first exported in Dubai in
1969
UAE formed in _____ after independence from Britain
1971
Less than ____ percent of the UAE population are citizens
20%
Sheikh Mohammed became the ruler of Dubai and the VP of the UAE in
2006
UAE dirham is pegged to the American dollar at a rate of
3.67
If expatriate workers lose their job, they only have
30 days to find another job before they are expected to leave the country. However, if workers lose their job due to "redundancy" and no fault of their own, then his or her former employer will most likely assist in finding a new job.
How many emirates are in the UAE?
7
Today, only ____ percent of Dubai's revenue comes from oil
7%
Percent of communication that is distorted
70-90%
Percent of inhabitants of Dubai that are from somewhere other than the UAE
82% (only 12% of native population is Emirati)
Expats CAN'T...
Become naturalized citizen in the UAE, no matter how long they live there
shaped like the dhows that float alone the Dubai Creek; first seven star hotel
Burj Al Arab
At the end of 2007, ____ and ____ were the two biggest shareholders of the London Stock Exchange
Dubai and Qatar
Business in Dubai is conducted in
English
Other elements which make Dubai an extremely popular destination for foreign business include
FTZ, no taxation, labor laws, and assisted business startup
Weekend days in Dubai to allow better communication and business with the western world
Friday and Saturday
founded in 1981 this council included all the energy rich Arabian Gulf Countries
Gulf Cooperation Council
Important to know this about a country or company before conducting business with them
History
the largest man-made harbor in the world
Jebel Ali
Sheikh Mohammed was born on
July 19, 1949
When you listen correctly, your goal is
NOT to change the other person's mind. Your goal is to understand what he/she is thinking and why.
Technique to help you pay attention while you're determining a speakers perspective
Paraphrasing
refers to how you look at other people and situations
Perspective
When listening to people here is the key:
Process what you hear based on the speaker's perspective, not yours
When listening focus on the
SONY: Speakers Opinion Not Yours
Burj Khalifa is named after
Sheik Mohammed's cousin Sheik Khalifa who is the current president of the UAE and Emir of Abu Dhabi
an initiative to increase smart services to improve quality of life in the city.It is a move that the Government of Dubai claims landed them the privilege of hosting the biggest business "super bowl" in the world -World Expo 2020. started in 2013 under Sheikh Mohammed
Smart Government
have been the rulers of Dubai since 1833.
The Al Maktoum family of the House Al Falasi
Dubai is often referred to as
The Las Vegas of the Middle East (it is generally understood that what is acceptable in Vegas is not acceptable elsewhere; same applies to dubai)
In the 1830s, the Al Falasi sub-clan from the Bani Yas settled in Dubai. The clan was led by the Al Maktoum family. They continue to rule the Emirate today. t/f?
True
Dubai is not a country but rather it is
a city and a state (aka an emirate)
Residential or spouse visa requires
a medical exam
Dubai started off as
a small fishing village
In western culture if you disagree with someone, you may
actually interrupt the person and tell him (even if you don't interrupt out loud, you are disagreeing silently; mentally arguing)
Why do companies care about miscommunication?
because it is expensive
The Federation spent its first decade after Independence...
building a government, adopting a currency, and doing all work necessary to create a union
Al Maktoums lost 77.4% share because of this
collapse of the Bank of Credit and Commerce International
Miscommunication is expensive because it
creates a stressful, emotional environment for those involved. No one wants to work in an environment where people are angry or unhappy
Dubai got its start from the
discovery of oil
The business-related point is-
don't assume that because you understand Dubai that you are ready to conduct business elsewhere in the Middle East.
Recognize that communication is
exhausting so you must always be aware
There is a distinction between understanding and recognizing differences and
focusing on them
To prepare itself for the future, Dubai has focused on
government transparency, business-friendly regulations, and resilience in the face of global challenges.
Dubai is different from the US in regards to...
immigrants; US is known as the world's melting pot and immigrants are absorbed into the US society and they become Americans; In Dubai, immigrants are temporary. They are welcome to stay awhile and use their own language and follow their own religion within parameters but they are NOT invited to become citizens
Dubai is unlike any other place in the Middle East. It is one of the
least conservative of all cities in the Middle East
A significant portion of the country's expatriate population is comprised of
low-skill workers, primarily from South Asia, who work in manual labor industries such as construction
Labor unions and worker strikes are prohibited in the UAE, but labor disputes are mainly resolved through
mediation and telephone hotlines
The challenge is everyone is using unique past experiences to interpret communication. That means we are all looking at the same situation from different perspectives. This leads to
miscommunication and conflict
It is important to note that the UAE is currently considering a
national sales tax
Answers to questions like who is the best actor or what is the best vacation spot are not only affected by events you personally experienced, but also by
outside influences (ex: ads, media, friends, etc.)
According to US commercial service's 2015 report on the UAE: Expats represent
over 85% of the country's 9.3 million residents and account for over 98% of the private sector
Dubai is the ultimate mixture of
past and present
early on, Dubai enjoyed its own small success as a major route for
pearl, spice, and silk trading
Certain people exploit workers dreams of finding wealth in Dubai to send back to their families in Pakistan, India, and other countries by
posing as job recruiters who charge these workers anywhere from 1-3 thousand dollars, promising high paying work in Dubai
Paraphrasing puts
pressure on you (in a good way) and forces you to use good listening skills
While job recruiters in the UAE are not allowed to charge fees to migrant workers, the law does not reach
recruiters based in other countries
If you obtain Dubai citizenship, you must
renounce your existing citizenship; no dual nationality is allowed
Visitors are expected to be tolerant in return by
respecting Islamic traditions
Visas can only be renewed until...
retirement age which is 65 y/o
Celebrate differences,
seek similarities
Might be one way to stay beyond retirement:
senior citizen can establish a legal entity or become a partner in any entity incorporated in the country
Unless terminated under specific conditions, migrant workers are entitled to
severance pay if they completed a year or more of service
When communicating it is also important to look for
similarities
Visitor visas can be snagged at the port of entry, but only
stay up to 30 days (must obtain visa beforehand if longer stay)
Costs of miscommunication can be
direct or indirect
Before you can obtain a new job:
the former employer must sign a certificate of no objection
It is important to recognize that perspective is
the foundation of listening
Another reason to use Dubai to discuss global business is
the language and business environment
To make business even easier for expatriates, the Department of EconomicDevelopment has made it possible for most aspects of starting and running a business to
to take place over the internet
For Dubai, the first answer to expand beyond oil was
tourism (and a few other things)
Early on, Dubai was a crucial port for
trade and export
Dubai no longer relies on oil. Instead, they earn most of their revenue from
trade, services, and finance sectors
Contrary to popular belief, alcohol is available to tourists in the bars and restaurants located in luxury hotels, and residents can obtain an alcohol license. t/f?
true
For the most part, Western Business standards are used to conduct business in Dubai t/f?
true
Low unemployment in UAE among citizens t/f?
true
The western business practices, the openness, and the acceptance of other cultures and religions are not as prevalent in the Middle East . t/f?
true
Personal Income tax in the UAE is
0%
World's tallest building located in Dubai
Burj Khalifa
The Dubai creek divides Dubai into 2 sections:
Deira and Bur Dubai.
The solution to avoid misunderstandings is to
recognize the speaker has a different perspective than yours
Never mind what the person is actually saying. The question is -
what do he mean? The focus should be on determining the speaker's intent. The goal is to comprehend what he is TRYING to say
In order to leverage someone's valuable perspective, you must first learn
what that perspective is
A common error when listening is to focus on
whether or not you agree with the person
Analogy of dubai finding oil
winning the lottery
Currently, expatiates can only work and live in the UAE with a
work and residential visa
The consequence of focusing on whether or not you agree with someone is
you don't listen
You interpret what you see and hear based on
your own past experience