D271 Dubai

Dubai is one of the richest countries in the world with an annual GDP of over

$17,000 per capita

Paraphrasing is a great listening tool because

-The speaker knows you were listening. The speaker feels valued, because you demonstrated you were trying to understand his/her viewpoint. This allows the speaker to correct you, if you heard wrong. It helps create a dialog, where the two of you are discussing the issue -not pretending to listen to each other.

Benefits of paraphrasing

-you listen more carefully -you focus more -you aren't as distracted -you retain more

Taxes on physical persons or corporations in Dubai is

0%

VAT tax in the UAE is

0%

Wealth tax in the UAE is

0%

Only two ways for expats to become citizens:

1. Apply after being married to an Emirati citizen for 10 years, which comes with its own validity tests . 2. Only available to children of Emirati mothers and expat fathers; approved in 2011

Perks that come with Emirati Citizenship

1. Gov. takes very good care of its local population 2. Purchase of property may be heavily subsidized 3. Education is free for children of Emiratis 4. Groceries and utilities are heavily discounted

Research shows that the average manager wastes _____ of his work week due to miscommunication with staff

14%

Oil was discovered in the UAE in

1950s

Sheikh Rashid built an airport to receive international travelers in

1959

Oil was first exported in the UAE in

1962

Oil was discovered in Dubai in

1966

Oil was first exported in Dubai in

1969

UAE formed in _____ after independence from Britain

1971

Less than ____ percent of the UAE population are citizens

20%

Sheikh Mohammed became the ruler of Dubai and the VP of the UAE in

2006

UAE dirham is pegged to the American dollar at a rate of

3.67

If expatriate workers lose their job, they only have

30 days to find another job before they are expected to leave the country. However, if workers lose their job due to "redundancy" and no fault of their own, then his or her former employer will most likely assist in finding a new job.

How many emirates are in the UAE?

7

Today, only ____ percent of Dubai's revenue comes from oil

7%

Percent of communication that is distorted

70-90%

Percent of inhabitants of Dubai that are from somewhere other than the UAE

82% (only 12% of native population is Emirati)

Expats CAN'T...

Become naturalized citizen in the UAE, no matter how long they live there

shaped like the dhows that float alone the Dubai Creek; first seven star hotel

Burj Al Arab

At the end of 2007, ____ and ____ were the two biggest shareholders of the London Stock Exchange

Dubai and Qatar

Business in Dubai is conducted in

English

Other elements which make Dubai an extremely popular destination for foreign business include

FTZ, no taxation, labor laws, and assisted business startup

Weekend days in Dubai to allow better communication and business with the western world

Friday and Saturday

founded in 1981 this council included all the energy rich Arabian Gulf Countries

Gulf Cooperation Council

Important to know this about a country or company before conducting business with them

History

the largest man-made harbor in the world

Jebel Ali

Sheikh Mohammed was born on

July 19, 1949

When you listen correctly, your goal is

NOT to change the other person's mind. Your goal is to understand what he/she is thinking and why.

Technique to help you pay attention while you're determining a speakers perspective

Paraphrasing

refers to how you look at other people and situations

Perspective

When listening to people here is the key:

Process what you hear based on the speaker's perspective, not yours

When listening focus on the

SONY: Speakers Opinion Not Yours

Burj Khalifa is named after

Sheik Mohammed's cousin Sheik Khalifa who is the current president of the UAE and Emir of Abu Dhabi

an initiative to increase smart services to improve quality of life in the city.It is a move that the Government of Dubai claims landed them the privilege of hosting the biggest business "super bowl" in the world -World Expo 2020. started in 2013 under Sheikh Mohammed

Smart Government

have been the rulers of Dubai since 1833.

The Al Maktoum family of the House Al Falasi

Dubai is often referred to as

The Las Vegas of the Middle East (it is generally understood that what is acceptable in Vegas is not acceptable elsewhere; same applies to dubai)

In the 1830s, the Al Falasi sub-clan from the Bani Yas settled in Dubai. The clan was led by the Al Maktoum family. They continue to rule the Emirate today. t/f?

True

Dubai is not a country but rather it is

a city and a state (aka an emirate)

Residential or spouse visa requires

a medical exam

Dubai started off as

a small fishing village

In western culture if you disagree with someone, you may

actually interrupt the person and tell him (even if you don't interrupt out loud, you are disagreeing silently; mentally arguing)

Why do companies care about miscommunication?

because it is expensive

The Federation spent its first decade after Independence...

building a government, adopting a currency, and doing all work necessary to create a union

Al Maktoums lost 77.4% share because of this

collapse of the Bank of Credit and Commerce International

Miscommunication is expensive because it

creates a stressful, emotional environment for those involved. No one wants to work in an environment where people are angry or unhappy

Dubai got its start from the

discovery of oil

The business-related point is-

don't assume that because you understand Dubai that you are ready to conduct business elsewhere in the Middle East.

Recognize that communication is

exhausting so you must always be aware

There is a distinction between understanding and recognizing differences and

focusing on them

To prepare itself for the future, Dubai has focused on

government transparency, business-friendly regulations, and resilience in the face of global challenges.

Dubai is different from the US in regards to...

immigrants; US is known as the world's melting pot and immigrants are absorbed into the US society and they become Americans; In Dubai, immigrants are temporary. They are welcome to stay awhile and use their own language and follow their own religion within parameters but they are NOT invited to become citizens

Dubai is unlike any other place in the Middle East. It is one of the

least conservative of all cities in the Middle East

A significant portion of the country's expatriate population is comprised of

low-skill workers, primarily from South Asia, who work in manual labor industries such as construction

Labor unions and worker strikes are prohibited in the UAE, but labor disputes are mainly resolved through

mediation and telephone hotlines

The challenge is everyone is using unique past experiences to interpret communication. That means we are all looking at the same situation from different perspectives. This leads to

miscommunication and conflict

It is important to note that the UAE is currently considering a

national sales tax

Answers to questions like who is the best actor or what is the best vacation spot are not only affected by events you personally experienced, but also by

outside influences (ex: ads, media, friends, etc.)

According to US commercial service's 2015 report on the UAE: Expats represent

over 85% of the country's 9.3 million residents and account for over 98% of the private sector

Dubai is the ultimate mixture of

past and present

early on, Dubai enjoyed its own small success as a major route for

pearl, spice, and silk trading

Certain people exploit workers dreams of finding wealth in Dubai to send back to their families in Pakistan, India, and other countries by

posing as job recruiters who charge these workers anywhere from 1-3 thousand dollars, promising high paying work in Dubai

Paraphrasing puts

pressure on you (in a good way) and forces you to use good listening skills

While job recruiters in the UAE are not allowed to charge fees to migrant workers, the law does not reach

recruiters based in other countries

If you obtain Dubai citizenship, you must

renounce your existing citizenship; no dual nationality is allowed

Visitors are expected to be tolerant in return by

respecting Islamic traditions

Visas can only be renewed until...

retirement age which is 65 y/o

Celebrate differences,

seek similarities

Might be one way to stay beyond retirement:

senior citizen can establish a legal entity or become a partner in any entity incorporated in the country

Unless terminated under specific conditions, migrant workers are entitled to

severance pay if they completed a year or more of service

When communicating it is also important to look for

similarities

Visitor visas can be snagged at the port of entry, but only

stay up to 30 days (must obtain visa beforehand if longer stay)

Costs of miscommunication can be

direct or indirect

Before you can obtain a new job:

the former employer must sign a certificate of no objection

It is important to recognize that perspective is

the foundation of listening

Another reason to use Dubai to discuss global business is

the language and business environment

To make business even easier for expatriates, the Department of EconomicDevelopment has made it possible for most aspects of starting and running a business to

to take place over the internet

For Dubai, the first answer to expand beyond oil was

tourism (and a few other things)

Early on, Dubai was a crucial port for

trade and export

Dubai no longer relies on oil. Instead, they earn most of their revenue from

trade, services, and finance sectors

Contrary to popular belief, alcohol is available to tourists in the bars and restaurants located in luxury hotels, and residents can obtain an alcohol license. t/f?

true

For the most part, Western Business standards are used to conduct business in Dubai t/f?

true

Low unemployment in UAE among citizens t/f?

true

The western business practices, the openness, and the acceptance of other cultures and religions are not as prevalent in the Middle East . t/f?

true

Personal Income tax in the UAE is

0%

World's tallest building located in Dubai

Burj Khalifa

The Dubai creek divides Dubai into 2 sections:

Deira and Bur Dubai.

The solution to avoid misunderstandings is to

recognize the speaker has a different perspective than yours

Never mind what the person is actually saying. The question is -

what do he mean? The focus should be on determining the speaker's intent. The goal is to comprehend what he is TRYING to say

In order to leverage someone's valuable perspective, you must first learn

what that perspective is

A common error when listening is to focus on

whether or not you agree with the person

Analogy of dubai finding oil

winning the lottery

Currently, expatiates can only work and live in the UAE with a

work and residential visa

The consequence of focusing on whether or not you agree with someone is

you don't listen

You interpret what you see and hear based on

your own past experience