Exam 3336

Information about important outcomes of the staffing process is called

criterion data

A nine box matrix requires assessing employees on ________.

current job performance and future potential

Failure to measure important aspects of the attribute to be measured results in ________ error.

deficiency

Which type of fairness is perceived to be low by most job applicants who are not selected for a particular job?

distributive fairness

Presenting both positive and potentially negative aspects of a job to recruits is a ________.

realistic job preview

Tracy has an interview with a disorganized, unprepared recruiter and concludes that the company does not have a very professional culture. This is an example of ________.

signaling

Asking a candidate during an interview to indicate how she would respond to an irate customer is an example of which external assessment method?

situational interview

Amy was unhappy with the way she was treated when she applied for the position of a shop-floor assistant at a local retail outlet. When her friend Carrie hears about this, she stops shopping at that store. This is an example of

spillover effect

Asking all job candidates questions from the same interview schedule in the same way is an example of ________.

standardization

Which of the following raters is often the most controversial feature of a multi source assessment?

subordinates

When a restaurant hires a server who has similar competencies to the existing servers, this is an example of ________.

supplementary fit

Which of the following would help the process of compiling information about the job or organization that candidates will find more and less attractive?

surveying present employees

The top 30% of job applicants based on the knowledge test advance to the next stage of the hiring process regardless of their job knowledge test score. What type of measure is the job knowledge test?

Norm-referenced

If a test score is at the 90th percentile, then which of the following is true?

Only 10% of the test takers scored higher than this.

Which of the following is true of a z-score of -3.2 in a distribution. .

Performance is lower than the group average

If a company wanted to quickly identify which employees speak Spanish, what would be the best way to do this?

Query the company's skills inventory system

Years of experience, salary in dollars, and weight are examples of what type of measure?

Ratio

Before joining the Regal Hotel as a concierge, Maxine was told she would be required not only to work her own shifts but also work others shift if they were unexpectedly absent. She was also warned about the temperamental and inebriated guests who often checked in late at night. In spite of these warnings, Maxine accepted the job. What function of the realistic job preview has been used in Maxine's case?

Vaccination

When are the median, mean, and mode likely to be at the same point ina distribution of scores ?

When the distribution is a normal curve

Recruiter behaviors have the largest impact on ________.

applicant intentions to pursue a job opportunity

When a company hired Marcus who turned out to be a poor performer, which assessment outcome occurred?

false positive

If the correlation coefficient for the relationship between a job sample test and job performance is -0.7 and significant, then the employer should

hire people who score low on the job sample test

Job seekers often rate ________ as the most job-related selection procedure.

interviews

Which of the following is a type of cognitive ability test?

mathematical reasoning

When an employee quits because he/she is passed over a promotion, what has occurred?

A negative stakeholder reaction

Which assessment,method would be the best choice to identify candidates who are more likely to pose a security to the company

Background check

Why do some firms prefer to call groups of employees targeted for accelerated development "acceleration development" rather than "high-potential pools?

Because "high potential" pool implies the rest are low potential

Matthew works as an accountant in a mobile phone company. During lunch he spoke to Pat from the sales department about wanting to buy a mobile phone for himself. Pat persuaded Matthew to buy a mobile phone from the sales department itself, which Matthew did. Matthew is a(n) ________.

Internal customers

Which of the following is true of person-organization fit?

It is positively related to job satisfaction.

Is(are) used to reenergize employees and give them the opportunity to develop skills and pursue other interests via workshops, formal classes, or travel

Sabbaticals

An insurance company assesses all employees' current job skills and creates roadmaps for them outlining the competencies they need within the company. The company then makes sure they get the training they need, including coaching and mentoring, classroom training is an example

Succession management

If the items on an assessment method do not seem to be job-related then which of the following is true ?

The assessment method's face validity is low.

What is the disadvantage of getting line managers to recruit for a firm?

They have to take time out from their actual jobs

When should medical tests be administered?

after a job offer has been extended

A company cannot know what training to offer employees unless it ________.

assesses their strengths and weaknesses

Having administrative assistant job candidates perform a set of exercises including taking phone messages, typing reports, scheduling meetings, and filing is an example of a(n) ________.

assessment center

An HR manager asked every candidate during an interview to describe a situation in the past in which they had to display their leadership abilities even though they were not a formal leader, discuss what they did, and describe the result. This is an example of which external assessment method?

behavioral interview

Peter will not take a job that offers a salary below $45,000 per annum but is flexible on where the job is located. For Peter, pay is a ________.

non-compensatory screening factor

Contingent assessments are used when

the firm has identified whom it wants to hire

Which of the following recruiting metric gives the number of employees who voluntarily quit within their first year?

turnover data of the company