Habit Interview Questions

At The Habit Burger Grill we put a great deal of value on customer service. How would you describe your customer service skills?

As an intern at Youth Beat, one part of the job was to work with a plethora of clients, so we had to be attentive and courteous to them. So I've learned to be friendly, treat them with respect, and always make sure they were satisfied with what they were getting.

When you suffer a setback, how does that emotionally affect you and your work?

Dealing with emotions such as loss or tragedy is hard. However, you still have to work, and you still have to do a job. I'll attempt to separate emotions from work and if needed, take time off to heal so that I can perform well when I come back.

When have you been asked to perform a function or complete a task in which you had little or no experience in doing?

During my time in Youth Beat, we work with an abundance of cameras that have different buttons and controls. There was also when transitioning from a first year to an intern; we had to work with a new editing program. Both were frustrating, but I've overcome them. For new experiences, I'll try my best and ask for help when needed.

The casual dining industry is very competitive, and turnover can be high. Why do you want to work for The Habit Burger Grill over any of our competitors?

First, when you look at the back of a McDonald or Burger King, it looks like a factory. However here, I see people focused on their work and people who enjoy their work. Also, this is by far my most favorite casual dining place to eat at, so working here would be very enjoyable.

At The Habit Burger Grill, we handle many cash transactions throughout the day. Do you consider yourself responsible and trustworthy? Give me an example.

I can't even think about doing that, as it's just plain out wrong and I've been taught better. I would take the money and give back the same exact change.

What do you know about the workplace culture at The Habit Burger Grill?

From what I've seen in the front, it appears that you guys enjoy working here and the people around. Moreover, I believe that's important because if you're enjoying what you're doing and the environment around you, you'll improve your work.

What questions do you have for me?

How will you measure the success of me in my position? What are some of the challenges you expect in my position to face? What are your expectations as my potential future employers?

Do you see long term career potential with The Habit Burger Grill? If so, where would you like to see your position go in the next 2-3 years?

I believe that if I can stay here for a long-term, I can gain valuable work experience and the money can be very beneficial for college. Throughout the years, I can see myself as the manager of an establishment.

At The Habit Burger Grill we put a lot of pride in the cleanliness of our restaurants. How important is cleanliness to you?

I think it's important since keeping things nice and clean can definitely improve your quality of service. For me, I don't want to spend 5 minutes looking through my backpack to find a crumbly piece of paper to work on.

How do you handle stress?

I would distance myself from the source of my stress and do activities that I enjoy such as gaming or hanging out with friends.

We have had concerns about employee theft recently. What would you do if you caught a co-worker stealing?

I would just report them because that is what I believe you would want me to do, and it's just the right thing to do.

Rate your communication skills from 1-10 with proper examples backing your given rating.

I would say my communication skills would land an 8 out of 10 because my friends and colleges consider me sociable and the usual initiators of conversations. However, I consider myself an ambivert. Some days I can be a social butterfly, but other days I'm not out there.

How do you manage difficult customers?

I'll always try to meet their needs and make sure that they're happy with their service. If they become too complicated, I'll refer to them to my manager.

At The Habit Burger Grill we offer a strong training program. What aspects of training do you feel you need most?

I'm relatively green in this type of environment, so I would like to get a feel of how it is to work here and how it is to work under pressure. I also want to get a hang of using a cash register.

Are you a leader or a follower?

I'm willing to do either position, but I believe I'm more of a leader.

How do you respond to problems that require a quick solution?

I've learned through my experiences in work how to improvise and roll with the punches. Once I learn my way around The Habit, I believe I will be able to handle any situations that come my way.

Have you taken any Food Safety courses?

No, but I'm willing to take any courses you require me to.

Have you ever taken the fall for a situation, where it was really not your fault, in order to protect a coworker?

Not that I could think of. And if I were in that situation, I believe I won't do so because I didn't do anything wrong and they need to pay for what they did.

Do you think honesty is always the best policy?

It depends. In this work environment I would always be honest with the customer and tell them things they need to hear like my personal opinion of a certain dish or nutritional value. But in my personal life, there are just situations in life where you have to lie.

At The Habit Burger Grill, we encourage education and training for our employees. If you could further your education, what path would you choose, and why?

My plan for college was to major in film at UC Berkeley, UCLA, or UC Santa Crus as a few options. As for film, ever since working at Youth Beat, I've grown a passion for film and I want to pursue it further. I don't know exactly what I want to do, but I'm thinking in becoming a producer or director.

Do you have experience in corrective discipline and terminations?

Never, since I've always been respectful and worked with major efficiently.

At The Habit Burger Grill, we have gained much momentum this year using social media marketing techniques. Do you follow us on Instagram, Facebook, or Twitter?

No because I don't have any of these types of social media. However, if I did, I believe I would follow at least one of them to get updates on one of my favorite establishments to eat at.

We have some strong competition at The Habit Burger Grill. What do you think makes us stand out?

Personally, as a regular customer, The Habit has always served good food that has never failed to impress. Whenever I crave some burger, my go to is always The Habit. Not to mention, you have a wide and vast selection of options to chose from, so I never get bored ordering here.

At The Habit Burger Grill, our restaurants are open evenings and weekends. What are your preferred shifts? Do you have any limitations to your availability?

Preferably, my ideal hours are 30, 6 hours a day during the weekdays in the afternoon or evening. I will also have a couple of family vacations that I want to attend to, so I'll be gone for a few days during that time. Also, when schools around, I will have to work less to focus more on my grades. However, I'm a flexible worker that can do whatever shifts desired from you.

When a problem arises, what are your first reactions?

Usually I try to asset the situation, think of the best solution, and if needed, get any support from my colleagues.