HTR Ethnicity

a new patient arrives at a doctor;s office. the patient has a very strong ethnic accent that is unfamiliar to the receptionist. what should the receptionist ask the patient?

where are you from? do you understand english? what language do you speak at home?

give an example of something an ethnocentric person might say

white people are more superior than black people

classification of people based on physical or biological characteristics such as color of skin, hair, and eyes

race

can you thing of an example on an ethnocentric leader in world history?

Adolf hitler

prefer space during interactions 2

african americans

individual that believes that the existence of god can not be proved or disproved

agnostic

Health care providers must be aware of the well-being of the whole person in order to provide _________ care

Holistic

family where the mother is the boss?

Matriachal

a family in which the oldest male is the authority figure is considered to be?

Patriachal

Belinda is attempting to be friendly to a fellow dental assistant and says, "I love Chinese food! You're lucky you get to eat it all the time." Her colleague responds, "Thai's nice, but I'm Japanese." what should belinda say next?

Sorry, I shouldn't have assumed your culture just because you look a certain way

process of learning beliefs and behaviors of a dominant culture and assuming some of the characteristics

acculuration

what is the difference between a nuclear family and extended family?

an extended family includes the nuclear family plus other generations and nuclear is parents and children

kissing and hugging almost never done in public 1

asian americans

absorption of a culturally distinct group into a dominant or prevailing culture

assimilation

attendants on an airplane point with two fingers rather that one. Disney employees point with two fingers. why do you think these are corporate policies?

because they do not want to offend anyone by pointing with one finger

preferance that prevents impartial judgement

bias

kissing and hugging almost never done in public 2

cambodians

being respectful to others cultures

cultural sensitive

individuals who believe in the supremacy of their own thenic group

ethnocentric

prefer space during interactions 1

european americans

list three techniques you would use when communicating with a patient who has limited English-speaking ability

gestures, speak slowly and use simple words, do not speak louder

comfortable with touch and close contact during conversation

hispanic americans

a muslim woman avoids eye contact with you during a conversation. what would you think is the reason for this behavior?

in her culture people do not usually make eye contact

Maggie is a nursing supervisor. the last four registered nurses she hired were UNC Chapel hill graduates. Is Maggie biased? ____ What questions would you need to determine if this is an example of bias?

maybe, did maggie go to UNC chapel hill

assumption that everyone in a particular group is the same

stereotype

Jones is a pharmacist from the virgin Islands, He treats trevor, his african american colleague, very badly. jones is rude to trevor and does not trust him. Why?

there is not enough information and we should not jump to conclusions