Interpersonal Communication

Commitment

A desire to stay in a relationship

Mood

A feeling, often prolonged, that has no identifiable cause

Passive Aggression

A pattern of behaving vengefully while denying that one has aggressive feelings

Demand-withdraw Pattern

A pattern of behavior in which one party makes demands and the other party withdraws from the conversation

Supportiveness

A person's feeling of assurance that others care about and will protect him or her

Comparison Level

A person's realistic expectation of what the person wants and thinks he or she deserves from a relationship

Symmetrical Relationship

A relationship between parties of equal power

Complementary Relationship

A relationship between parties of unequal power

Evaluative Feedback

A reply that offers an assessment of what the speaker has said or done

Bisexuality

A sexual orientation characterized by sexual interest in both women and men is known as?

Ethos

A speakers respectability, trustworthiness, and moral characters

Interdependence

A state in which each person's behaviors affect everyone else in the relationship

Competing

A strategy for managing conflict in which one's goal is to win while the other party loses

Compromising

A strategy for managing conflict that involves giving in to the other party's needs and desires while subordinating one's own

Avoiding

A strategy for managing conflict that involves ignoring or failing to deal with the conflict

Equity Theory

A theory predicting that a good relationship is one in which a person's ratio of costs and rewards is equal to that of the person's partner

Social Exchange Theory

A theory predicting that people seek to form and maintain relationships in which the benefits outweigh the consequences is the

Social Exchange Theory

A theory predicting that people seek to form and maintain relationships in which the benefits outweigh the costs

Predicted Outcome Value Theory

A theory predicting that we form relationships when we think the effort will be worth it

Uncertainty Reduction Theory

A theory suggesting that people are motivated to reduce their uncertainty about others

Euphemism

A vague, mild expression that symbolizes something blunter or harsher is called a/an

One-Down Message

A verbal message that reflects acceptance of, or submission to, another person's power

One-Across Message

A verbal message that seeks to neutralize relational control and power

One-Up Message

A verbal message through which the speaker attempts to exert dominance or gain control over the listener

Anger

An emotional response to the perception that you have been wronged in some way is...

Interpersonal Conflict

An expressed struggle between interdependent parties who perceive incompatible goals, scarce resources, and interference from one another

Interpersonal Attraction

Any force that draws people together to form a relationship

Social Attraction

Attraction to someone's personality

Social Attraction

Attraction to someone's personality is known as...

Physical Attraction

Attraction to someone's physical attraction

Nonverbal Communication

Behaviors and characteristics that convey meaning without the use of words are called

Disconfirming Messages

Behaviors that imply a lack of regard for another person

Confirming Messages

Behaviors that indicate how much we value another person

Relational Maintenance Behaviors

Behaviors used to maintain and strengthen personal relationships

Approach Behaviors

Communication behaviors that signal one's interest in getting to know someone

Avoidance Behaviors

Communication behaviors that signals one's lack of interest in getting to know someone

Meta-conflict

Conflict about conflict

Dialectical Tensions

Conflicts between two important but opposing needs or desires

Speech Errors Increased Vocal Pitch Use of false smiles

Deceivers are more likely than truth tellers to engage in

A desire to stay in a relationship

How does our textbook define the term "commitment"?

Individualistic culture

If a culture emphasizes individuality and responsibility to oneself it is considered ___________.

Terminating

In the video we watched on relationship dissolution the couple broke up on a park bench, what stage was this of relationship dissolution?

Traditional couples

In the video, Marissa and Josh were an example of what kind of romantic couple?

Slang

Informal, unconventional words that are often understood only by others in a particular subculture is

Secondary Emotions

Joy, sadness, and fear are primary emotions while remorse and awe are

Ambiguous Language

Language having more than one possible meaning

Strangers

Lies are more likely to succeed when communicating with ______?

Primacy Effect

Lisa has the tendency to emphasize first impressions over later impressions when forming perception, this is considered the ______________.

Informational listening

Listening to learn something.

Touch a lot

People in high context cultures...?

Legitimate Power

Power based on one's legitimate status or position

Referent Power

Power that derives from one's attraction to or admiration for another

Expert Power

Power that derives from one's expertise, talent, training, specialized knowledge, or experience

Reward Power

Power that derives from the ability to reward

Pseudolistening

Steve didn't pay attention to what Gary was saying while playing video games so he responded with "uh huh" not really knowing what Gary said. What kind of behavior is Steve displaying?

Idiom

The U.S American phrase "a dime a dozen" is an example of a cultural...?

Truth Bias

The _______ occurs when we tend to believe what others tell us

Power

The ability to manipulate, influence, or control other people or events

Communication Climate

The emotional tone of a relationship

Criticism

The expression of complaints about another party

Contempt

The expression of insult and attacks on another's self-worth

Credibility

The extent to which others find someone's words and actions trustworthy.

Family of Origin

The family in which one grows up

Family of Procreation

The family one starts as an adult

Interdependence

The idea that our actions influence other people's lives as much as they influence our own is known as

Competence Face

The need to be respected and viewed as a competent and intelligent can also be known as

Unknown

The part of the Johari window that is unknown to yourself and unknown to others is known as

Personality

The pattern of behaviors and ways of thinking that characterize a person

Integrating Stage

The stage of relationship development when a deep commitment has formed, and there is a strong sense that the relationship has its own identity

Experimenting Stage

The stage of relationship development when individuals have conversations to learn more about each other

Initiating Stage

The stage of relationship development when people meet and interact for the first time

Terminating Stage

The stage of relationship dissolution when the relationship is deemed to be officially over

Intensifying Stage

The stage of the relationship development when individuals move from being acquaintances to being close friends

Bonding Stage

The stage of the relationship development when the partners publicly announce their commitment

Circumscribing Stage

The stage of the relationship dissolution characterized by decreased quality and quantity of communication between partners

Differentiating Stage

The stage of the relationship dissolution when partners begin to see their differences as undesirable or annoying

Avoiding Stage

The stage of the relationship dissolution when partners create physical and emotional distance between themselves

Stagnating Stage

The stage of the relationship dissolution when the relationship stops growing and the partners are barely communicating with each other

Under-Benefited

The state in which one's relational costs exceed one's relational rewards

Over-benefited

The state in which one's relational rewards exceed one's relational costs

Defensiveness

The tendency to deny the validity of criticisms directed at the self

Disinhibition Effect

The tendency to say or do things in one environment that one would not say or do in most other environments

Image

The way one wishes to be seen or perceived by others is called

Selection, Organization, Interpretation

Three stages of the Perception Process

Message

Verbal and nonverbal elements of communication to which people give meaning

Action Tendencies

What are biologically based motives toward specific behavioral responses to emotions?

Acts of Simulation

What are forms of deception that involve fabricating information or exaggerating facts for the purpose of misleading others?

Emoticons

What are textual representations of facial expressions according to the book?

competing, avoiding, accommodating, compromising and collaborating

What are the five approaches to conflict?

Selection, Organization, Interpretation

What are the stages of the perception process?

Action, Interaction, Transaction

What are the three models of communication?

Hearing Understanding Remembering Interpreting Evaluating Responding

What does HURIER mean?

Hearing Understanding Remembering Interpreting Evaluating Responding

What does HURIER represent in the HURIER model of active listening?

Have the ability to understand a given situation in multiple ways

What does it mean if you have cognitive complexity?

Responding

What does the last letter represent in the HURIER model?

Omission

What is a form of deception that involves leaving consequences details out of one's story?

Compromising

What is a strategy for managing conflict in which both parties give up something they want so that they can both receive something they want?

Glazing Over

What is daydreaming during the time not spent listening?

The study of how people use touch to communicate.

What is haptics?

the stage of the relationship when individuals move from being acquaintances to being close friends

What is involved in the "intensifying Stage" of a relationship?

Positivity Bias

What is it called when someone sees only positive things about someone?

Commitment

What is the desire to stay in a relationship?

Touch

What is the first of the 5 senses to develop in humans?

Autonomy Face

What is the need to avoid being imposed upon others?

Initiating, Experimenting, Intensifying, Integrating, Bonding

What is the order of the five stages of a relationship?

Organization

What is the process of categorizing information that has been selected for attention?

Oculesics

What is the study of eye behavior?

Fundamental Attribution Error

What is the tendency to attribute others' behaviors to internal rather than external causes?

One-down Message

What is the verbal message that reflects acceptance of, or submission to, another persons power?

Loaded Language

What language carries a strongly positive or strongly negative connotations?

Avoiding

What stage in ending a relationship does the couple create physical and emotional distance between themselves?

Contempt

What term means a feeling of superiority over, and disrespect for others?

Pseudolistening

What term means using feedback behaviors to give the false impression that one is listening?

Defamation

What type of language is used to harm a person's reputation or image?

Primacy Effect

When a person emphasizes the first impression over later impressions it is known as

Nonverbal communication metacommunicates

Which ONE of the 5 characteristics of Nonverbal Communication is true? a. Conveys less information than verbal communication b. Nonverbal communication metacommunicates c. Not present in most interpersonal conversations d. Verbal communication is more believed than nonverbal communication e. Nonverbal communication focuses solely on eye contact/lack of eye contact

Envy

Which emotion is not a sad/anxious emotion? a. sadness b. grief c. envy d. fear

Communication is inherently bad

Which is NOT a myth about communication? a. Everyone is an expert in communication b. Communication will solve any problem c. Communication can break down d. Communication is inherently bad

Logos

Which is not a rule of language? a. Phonological b. Syntactic c. Sematic d. Logos

Integrating

Which of Knapp's Stages is forming a deep commitment and developing a relationship with its own identity?

Personal Needs

Which of these are NOT one of the needs served by communication? a. Spiritual Needs b.Personal Needs c. Physical Needs d. Identity Needs

Arbitrary Rules

Which of these are NOT rules language is governed by?

Attraction Theory

Which theory is used when we are drawn to someone else by some connection?

Autonmy Face

Which type of face involves the need to avoid being imposed upon by others?

Stonewalling

Withdrawing from a conversation or an interaction

Denotative Meaning

___________ is a word's literal meaning or dictionary definition.

Symmetry

___________ is the similarity between the left and right sides of the face or body.

Adapter

____________ is a gesture used to satisfy a personal need.

Social Distance

_____________ is the distance most people in Western cultures maintain with casual acquaintances; ranges from 4 to 12 feet.

Personality

_______________ is the pattern of behaviors and ways of thinking that characterize a person