Interpersonal Communications Exam 1 - Use this one
Social scientists say that most people can maintain how many relationships
150
Studies have shown that socially connected people live an average of ____ than people who are not well connected socially.
3.7 years longer
Which of these does not use a powerless speech mannerism? I guess; Is that okay?; If you don't mind; I will
I will
Which of these is an example of relative language? He is worth over a million dollars; I am going on a two-week vacation; It's very cheap; She made all A's
It's very cheap
True about communication
People are not born with a natural ability to communicate; Communication cannot solve all problems; More communication is not always better; Communication can be unintentional; Communication cannot be repeated; In communicating, people influence each other
When Emporer Frederick II conducted an experiment to see what language babies would speak if no one ever spoke to them, what happened to the babies?
They died
Which of these is NOT a position of the Pillow Method? we are both wrong I'm right, you're wrong You're right, I'm wrong The issue isn't as important as it seems
We are both wrong.
Which of these is NOT part of a self-fulfilling prophecy? our original expectation is reinforced behavior according to our expectation behavior designed to change our expectation our expectation of what will occur
a behavior designed to change our expectation
The three parts of an "I" statement are: 1. _____; 2. your feelings; 3. the consequences the other's behavior has for you.
a description of the other person's behavior
Which of these is NOT part of a perception check: a request for clarification about how to interpret the behavior a judgment of what the other person meant by his/her behavior a description of the other person's behavior two possible interpretations of the behavior
a judgment of what the other person meant by his/her behavior
What is one difference between cyberstalking and cyberbullying
a person might not know if they are being cyberstalked, but they would know if they were being cyberbullied
Equivocation means that
a statement has two possible meanings
Characteristics of competent communication
adaptability; self-monitoring; a set of possible behaviors which may be used according to the situation; having empathy for the other person involved in the communication
Which of these is NOT an influence on emotional expression: age; personality; culture; gender
age
Which of these goals are the same for both mediated communication and face-to-face communication
all of them are goals of both (social goals, identity goals, practical goals)
Which of these sources of information would have the highest warranting value for information about Person A?
an article about Person A written for a newspaper or magazine
A distorted self-evaluation can be caused by many things. Which of these is NOT one of them? social expectations an honest self-appraisal obsolete information perfectionism
an honest self-appraisal
Why should you "think before you post"?
because posts can cause you to lose friends or even jobs; because other people can copy and share your posts; because you might regret what you posted
The use of different communication strategies to influence how other people perceive you is called
behavior modification
How can you verify what you see online
by checking other sites for more information
Which of these is NOT a risk of self-disclosure: loss of control rejection catharsis negative impression
catharsis
A common tendency in perception is to
cling to first impressions
The ability to construct a variety of framewords for viewing an issue is called
cognitive complexity
Communication competence is defined as
communicating effectively and appropriately
Communication in a dyad would be
communication between two people
The temptation to post things through social media that we would not normally say to someone face-to-face is called ____
disinhibition
The process of transferring emotions from one person to another is called
emotional contagion
The ability to experience the world from another person's point of view is called
empathy
Statements that can be interpreted in more than one way are called
equivocation
The belief that your own culture is superior to other cultures is called
ethnocentrism
A "you" statement
expresses a judgment of the other person
Which of these communication situations would result in the richest messages? text/sms messages face-to-face communication facebook messages emails
face-to-face communication
The fallacy of helplessness is the belief that
forces beyond our control determine satisfaction in life
Self-serving bias means that we tend to judge ourselves more ____ than we do others.
generously
Instrumental goals are defined as
getting others to do what we want
Hyperpersonal communication refers to
giving more information about ourselves in social media than we would face-to-face
Which of these is NOT an alternative to self-disclosure silence hinting honesty lying
honesty
Semantic noise consists of
inability to understand words used in the message
The fallacy of should occurs when people
insist that the world behave the way they want it to
Face-to-face communication can be unintentional, but mediated communication is always ____
intentional.
Features that distinguishes communication in highly interpersonal relationships
intrinsic rewards; interdependence; uniqueness
"We" language implies that what is being discussed
is the concern and responsibility of both the speaker and the listener
Which of the following is NOT a guideline for self-disclosure: is the disclosure appropriate? is the other person important to you? is this something you really want to say? will the effect be constructive?
is this something you really want to say
The Social Penetration Model looks at disclosure according to
its breadth and depth
In perception, we have a tendency to assume that other people are
just like us
Which of these is NOT a benefit of self-disclosure self-clarification loss of influence impression formation reciprocity
loss of influence
_____ cultures generally use language to express thoughts, feelings, and ideas as directly as possible. _____ cultures use language to maintain social harmony.
low-context; high-context
In the negotiating step of the perception process, we
make sure others share our interpretation of perception
Which of these activities is really just fun and harmless? online surveillance cyberstalking cyberbullying none of these
none of these
In order to minimize debilitating emotions, you should
note the activating event
Communication within a church, school, business, etc. is called
organizational communication
The fallacy of approval is the belief that
other people must always approve of you
Which of these is NOT true about the self-concept? a person's self-concept might not be realistic the self-concept is subjective the self-concept resists change our self-concept is an accurate portrayal of who we really are
our self-concept is an accurate portrayal of who we really are
Fact-opinion confusion results when
people state their beliefs as though they are verifiable facts
The person you believe yourself to be in moments of honest self-examination is your
perceived self
Mediated communication often leaves a ____ record.
permanent
In Maslow's Hierarchy of Needs, which of these is the most basic
physical
Theorists say that ____ may be the single most important source of life satisfaction and emotional well-being in every culture.
positive relationships
The way you want to appear to others is your
presenting self
Which of these is NOT a source of debilitative emotions
reappraisal
____ means to rethink the meaning of emotionally charged events to alter their emotional impact.
reappraisal
Mirroring the judgments of those around you is called
reflected appraisal
The four stages in the perception process are: ____; organizing; interpreting; and negotiating
selecting
In Maslow's Hierarchy of Needs, which of these cannot be addressed until all the other needs are met?
self-actualization
Which of these is NOT a physiological influence on perception: hunger self-concept age health
self-concept
The part of the self-concept that involves evaluations of self-worth is our
self-esteem
Which of these is NOT a guideline for expressing emotions? choose the best language; share only one emotion; accept responsibility for your feelings; recognize your feelings
share only one emotion
Communication with 3 to 12 people is called
small group communication
Evaluating ourselves in terms of how we compare with others is called
social comparison
Which of these statements is NOT true:
social isolation is not a problem for those who use social media
Mediated communication is communication through
some type of media
Managers said that these two things are the most important factors in helping college students find jobs.
speaking and listening effectively
Exaggerated generalizations associated with a categorizing system are called
stereotypes
You are talking face-to-face with a friend, and she asks you to stop checking your phone for messages. What should you do?
stop looking at your phone
Our self-concept is: perfect subjective destructive accurate
subjective
Benefits of mediated communication
sustaining and enriching relationships; social support; more relational opportunities
Words are
symbols that have no meaning in themselves
"It" statements avoid
taking responsibility for ownership of a message
Which of these behaviors could be considered an intrusion on others
talking on your bluetooth at the checkout line
Which of these is not an example of social media
telephone
Which of these methods of communication would most likely be synchronous
telephone voice call
A static evaluation implies
that people are consistent or unchanging
Emotional intelligence is
the ability to understand and manage one's own emotions and to be sensitive to others' feelings
In a "but" statement
the first part of the statement is canceled by the second part
The tendency to form an overall positive impression of a person on the basis of one positive characteristic is known as
the halo effect
The Channel in the communication process is
the means by which the messages travel from the source to the receiver.
Feedback in the communication process is
the message sent from the receiver to the source.
Syntactic rules govern
the way symbols (words) can be arranged
Our sense of identity comes from
the way we interact with other people
The "blind" section of the Johari Window refers to
things others know about you, but you don't know about yourself
The "hidden" section of the Johari Window refers to
things you know about yourself, but others don't know
Psychological noise consists of
thoughts which distract us from paying attention to the message
Transactional communication isn't something we do ____ others, rather, it is an activity we do ____ them.
to/with
A dyad is made up of
two people
Self-disclosure is
voluntarily sharing personal information about yourself that others would not know if you did not tell them
Pragmatic rules of language tell us
what uses and interpretations of a message are appropriate