Interpersonal Communications Exam 1 - Use this one

Social scientists say that most people can maintain how many relationships

150

Studies have shown that socially connected people live an average of ____ than people who are not well connected socially.

3.7 years longer

Which of these does not use a powerless speech mannerism? I guess; Is that okay?; If you don't mind; I will

I will

Which of these is an example of relative language? He is worth over a million dollars; I am going on a two-week vacation; It's very cheap; She made all A's

It's very cheap

True about communication

People are not born with a natural ability to communicate; Communication cannot solve all problems; More communication is not always better; Communication can be unintentional; Communication cannot be repeated; In communicating, people influence each other

When Emporer Frederick II conducted an experiment to see what language babies would speak if no one ever spoke to them, what happened to the babies?

They died

Which of these is NOT a position of the Pillow Method? we are both wrong I'm right, you're wrong You're right, I'm wrong The issue isn't as important as it seems

We are both wrong.

Which of these is NOT part of a self-fulfilling prophecy? our original expectation is reinforced behavior according to our expectation behavior designed to change our expectation our expectation of what will occur

a behavior designed to change our expectation

The three parts of an "I" statement are: 1. _____; 2. your feelings; 3. the consequences the other's behavior has for you.

a description of the other person's behavior

Which of these is NOT part of a perception check: a request for clarification about how to interpret the behavior a judgment of what the other person meant by his/her behavior a description of the other person's behavior two possible interpretations of the behavior

a judgment of what the other person meant by his/her behavior

What is one difference between cyberstalking and cyberbullying

a person might not know if they are being cyberstalked, but they would know if they were being cyberbullied

Equivocation means that

a statement has two possible meanings

Characteristics of competent communication

adaptability; self-monitoring; a set of possible behaviors which may be used according to the situation; having empathy for the other person involved in the communication

Which of these is NOT an influence on emotional expression: age; personality; culture; gender

age

Which of these goals are the same for both mediated communication and face-to-face communication

all of them are goals of both (social goals, identity goals, practical goals)

Which of these sources of information would have the highest warranting value for information about Person A?

an article about Person A written for a newspaper or magazine

A distorted self-evaluation can be caused by many things. Which of these is NOT one of them? social expectations an honest self-appraisal obsolete information perfectionism

an honest self-appraisal

Why should you "think before you post"?

because posts can cause you to lose friends or even jobs; because other people can copy and share your posts; because you might regret what you posted

The use of different communication strategies to influence how other people perceive you is called

behavior modification

How can you verify what you see online

by checking other sites for more information

Which of these is NOT a risk of self-disclosure: loss of control rejection catharsis negative impression

catharsis

A common tendency in perception is to

cling to first impressions

The ability to construct a variety of framewords for viewing an issue is called

cognitive complexity

Communication competence is defined as

communicating effectively and appropriately

Communication in a dyad would be

communication between two people

The temptation to post things through social media that we would not normally say to someone face-to-face is called ____

disinhibition

The process of transferring emotions from one person to another is called

emotional contagion

The ability to experience the world from another person's point of view is called

empathy

Statements that can be interpreted in more than one way are called

equivocation

The belief that your own culture is superior to other cultures is called

ethnocentrism

A "you" statement

expresses a judgment of the other person

Which of these communication situations would result in the richest messages? text/sms messages face-to-face communication facebook messages emails

face-to-face communication

The fallacy of helplessness is the belief that

forces beyond our control determine satisfaction in life

Self-serving bias means that we tend to judge ourselves more ____ than we do others.

generously

Instrumental goals are defined as

getting others to do what we want

Hyperpersonal communication refers to

giving more information about ourselves in social media than we would face-to-face

Which of these is NOT an alternative to self-disclosure silence hinting honesty lying

honesty

Semantic noise consists of

inability to understand words used in the message

The fallacy of should occurs when people

insist that the world behave the way they want it to

Face-to-face communication can be unintentional, but mediated communication is always ____

intentional.

Features that distinguishes communication in highly interpersonal relationships

intrinsic rewards; interdependence; uniqueness

"We" language implies that what is being discussed

is the concern and responsibility of both the speaker and the listener

Which of the following is NOT a guideline for self-disclosure: is the disclosure appropriate? is the other person important to you? is this something you really want to say? will the effect be constructive?

is this something you really want to say

The Social Penetration Model looks at disclosure according to

its breadth and depth

In perception, we have a tendency to assume that other people are

just like us

Which of these is NOT a benefit of self-disclosure self-clarification loss of influence impression formation reciprocity

loss of influence

_____ cultures generally use language to express thoughts, feelings, and ideas as directly as possible. _____ cultures use language to maintain social harmony.

low-context; high-context

In the negotiating step of the perception process, we

make sure others share our interpretation of perception

Which of these activities is really just fun and harmless? online surveillance cyberstalking cyberbullying none of these

none of these

In order to minimize debilitating emotions, you should

note the activating event

Communication within a church, school, business, etc. is called

organizational communication

The fallacy of approval is the belief that

other people must always approve of you

Which of these is NOT true about the self-concept? a person's self-concept might not be realistic the self-concept is subjective the self-concept resists change our self-concept is an accurate portrayal of who we really are

our self-concept is an accurate portrayal of who we really are

Fact-opinion confusion results when

people state their beliefs as though they are verifiable facts

The person you believe yourself to be in moments of honest self-examination is your

perceived self

Mediated communication often leaves a ____ record.

permanent

In Maslow's Hierarchy of Needs, which of these is the most basic

physical

Theorists say that ____ may be the single most important source of life satisfaction and emotional well-being in every culture.

positive relationships

The way you want to appear to others is your

presenting self

Which of these is NOT a source of debilitative emotions

reappraisal

____ means to rethink the meaning of emotionally charged events to alter their emotional impact.

reappraisal

Mirroring the judgments of those around you is called

reflected appraisal

The four stages in the perception process are: ____; organizing; interpreting; and negotiating

selecting

In Maslow's Hierarchy of Needs, which of these cannot be addressed until all the other needs are met?

self-actualization

Which of these is NOT a physiological influence on perception: hunger self-concept age health

self-concept

The part of the self-concept that involves evaluations of self-worth is our

self-esteem

Which of these is NOT a guideline for expressing emotions? choose the best language; share only one emotion; accept responsibility for your feelings; recognize your feelings

share only one emotion

Communication with 3 to 12 people is called

small group communication

Evaluating ourselves in terms of how we compare with others is called

social comparison

Which of these statements is NOT true:

social isolation is not a problem for those who use social media

Mediated communication is communication through

some type of media

Managers said that these two things are the most important factors in helping college students find jobs.

speaking and listening effectively

Exaggerated generalizations associated with a categorizing system are called

stereotypes

You are talking face-to-face with a friend, and she asks you to stop checking your phone for messages. What should you do?

stop looking at your phone

Our self-concept is: perfect subjective destructive accurate

subjective

Benefits of mediated communication

sustaining and enriching relationships; social support; more relational opportunities

Words are

symbols that have no meaning in themselves

"It" statements avoid

taking responsibility for ownership of a message

Which of these behaviors could be considered an intrusion on others

talking on your bluetooth at the checkout line

Which of these is not an example of social media

telephone

Which of these methods of communication would most likely be synchronous

telephone voice call

A static evaluation implies

that people are consistent or unchanging

Emotional intelligence is

the ability to understand and manage one's own emotions and to be sensitive to others' feelings

In a "but" statement

the first part of the statement is canceled by the second part

The tendency to form an overall positive impression of a person on the basis of one positive characteristic is known as

the halo effect

The Channel in the communication process is

the means by which the messages travel from the source to the receiver.

Feedback in the communication process is

the message sent from the receiver to the source.

Syntactic rules govern

the way symbols (words) can be arranged

Our sense of identity comes from

the way we interact with other people

The "blind" section of the Johari Window refers to

things others know about you, but you don't know about yourself

The "hidden" section of the Johari Window refers to

things you know about yourself, but others don't know

Psychological noise consists of

thoughts which distract us from paying attention to the message

Transactional communication isn't something we do ____ others, rather, it is an activity we do ____ them.

to/with

A dyad is made up of

two people

Self-disclosure is

voluntarily sharing personal information about yourself that others would not know if you did not tell them

Pragmatic rules of language tell us

what uses and interpretations of a message are appropriate