IT Fundamentals

Which of the following transfer rates is the FASTEST?

1,480 Mbps

Keyboards, mice, speakers, microphones, and printers are collectively referred to as ____________________.

Peripherals

Which of the following commands makes an application shortcut appear on the taskbar?

Pin to Taskbar

You are troubleshooting a malfunctioning notebook computer. Nothing appears on the LED display when the system is powered on. Which of the following is the BEST step to try first?

Plug in an external monitor

Which of the following is NOT a good response to cyberbulllying?

Post the bully's physical address on social media

Which of the following components converts AC to DC?

Power Supply

A user has entered a search string into an application and clicked on the search icon. Which of the following is the NEXT step in the computing process?

Processing

What is the collective name for creations that are not the intellectual property of anybody?

Public Domain

Which of the following components stores values in short-term memory?

RAM

Which of the following is NOT a long-term storage device?

RAM

Match each collaboration tool on the left to its description on the right.

RESOURCE MANAGEMENT Software that keeps track of progress and assignments for large projects COLLABORATIVE EDITING Software that allows multiple users to work on a document at the same time DISCUSSION BOARD Online forum where discussions consist of threads in response to an original post CALENDARING Software that keeps track of multiple people's schedules SCREEN SHARING Broadcasting one user's screen to other users

Which medium does Wi-Fi use to end data between networks and devices?

Radio Waves

Which type of digital picture of made by storing individual pixel values?

Raster

Which permission options lets a user view files but not change them?

Read

What option should you use to respond to the sender of an email but not all the recipients?

Reply

Which option should you use to respond to every single person included on an email?

Reply All

Which of the following rights is NOT guaranteed by copyright?

Right to avoid criticism

Which of the following digital communication media does NOT require a connection to the internet?

SMS

Which of the following methods will NOT open a file from the desktop?

Single-click the icon

Which of the following is the correct binary representation of the number 2?

10

Match each feature to whether it influences audio or video quality.

AUDIO: Bit Depth, Sampling Rate VIDEO: Frame Rate, Resolution, Color Depth

Match each term on the left to its definition on the right.

CLOUD COMPUTING A service or software application that relies on shared resources over the internet. BROWSER A software application that accesses web applications and websites. INTERNET SERVICE PROVIDER A company that provides access to the Internet. INTERNET An interconnected global computer network. WORLD WIDE WEB An information system that connects documents to each other by hypertext links.

Which hardware component processes data?

CPU

Which of the following computer components typically has the FASTEST performance?

CPU

Files that you send along with an email message are called _____________?

Attachments

Which of the following notational systems is MOST LIKELY used to represent a MAC address?

Hexadecimal

If you select a file on the desktop and press "Delete" on your keyboard, what happens to the file?

It's moved to the Recycle Bin

Arrange the following from smallest to largest.

Kilobyte, Megabyte, Gigabyte, Terabyte

Which of the following is NOT an example of a web broswer?

Microsoft Word

You're troubleshooting a computer running Windows 10. The operating system has halted and a blue screen has been displayed on the monitor with an error message. Which of the following is the MOST likely first step that should be taken in troubleshooting the issue?

Search for the error in Microsoft's knowledgebase

A consumer wants to add a hard drive to their computer to store video from their camera. Which of following would represent the storage of a modern hard disk drive (HDD) purchased from a computer store?

3 Terabytes

Which of the following uses persistent memory chips to store data?

Flash Drive

The vast amount of data collected from Internet searches, social media posts, consumer transactions, military surveillance, medical tests, weather sensors, and other data sources are collectively referred to as _________________.

Big Data

A programmer is creating an application that needs to store a value indicating if the user us logged in or not. Which of the following would be the BEST data type to accomplish this?

Boolean

Which of the following stores data using microscopic light and dark spots?

Compact Disk

Match each item on the left to its appropriate category on the right.

HARDWARE: Monitor, Touchscreen, Power Cable, RAM, Video Game Controller SOFTWARE: Internet Browser, Operating System, Video Game

Which of the following is NOT an optical storage device?

Hard disk

You are trying to connect a new USB device to your computer. You install the driver and then connect the device to an open USB port. The device does not work. Which of the following troubleshooting steps is the BEST to try first?

Make sure the USB device is plugged in properly.

You need a storage device that has very large storage capacity, is fast, and is relatively inexpensive. Which storage device will best suit your needs?

Hard disk

Which of the following has the ability to store user data even of the power to the computer is off?

Hard drive

Put the following events from computer history in the order they happened:

Herman Hollerith develops electronic tabulating machine (1890) International Business Machines , or IBM, is formed (1911) Scientists at Bell Laboratories invent the transistor (1947) Jack Kilby invents the microchip (1959) The Apple II is related for home consumers (1977) The World Wide Web becomes available to the public (1994) Apple releases the iPhone (2007)

Which of the following is not an advantage of SSDs over HDDs?

Inexpensive

Which of the following lists the basic computing and processing steps in order?

Input, processing, output, and storage

A software developer is creating a variable to hold whole number and will preform numeric operation on the values stored in that variable. which of the following data types is the best for this purpose?

Integer

Which of the following terms describes an enormous public network that connects billions of devices and networks around the world?

Internet

Which of the following terms describes an organization that connects users to the Internet?

Internet Service Provider

A ___________________ is a private network that utilizes the same technologies as the Internet?

Intranet

How many bits are in a single byte?

8

Which of the following is the best definition of a bit?

A single 1 or 0 in a digital signal

Which kind of file would be hurt most by a lossy compression algorithm?

A text document

A developer is writing a program that will store he value of a single character. Which of the following data types will work BEST to store this value?

Char

What is the general purpose and use of software?

Create information from data

An employee submitted a support ticket stating that her computer will not turn on. Which of the following troubleshooting steps should you take first? (Select two.)

Make sure the power cord is plugged into the wall. Make sure the surge protector is turned on.

Which of the following is primarily operated by a touchscreen?

Mobile device

Which of the following devices would MOST likely have a 4G connection?

Mobile phone

Alex, a system administrator, wants to grant NTFS permissions to a user so they can view and change files but not change permissions. Which of the following permissions should be used?

Modify

Match each ethical principle on the left to its definition on the right.

DIGITAL PROPERTY RIGHTS Recognizing and respecting the legal claims of others to online data, creative works, and other digital assets CONFIDENTIALITY Protecting data and information we're not authorized to share HUMAN DIGNITY Respecting and honoring the inherent worth and right to privacy of other people CIVILITY Observing rules of "netiquette" that promote curtest and respect in online settings

Which of the following are optical storage devices? (Select three.)

DVD BD CD

Jess has been asked to replace a monitor on a workstation. Which of the following device interfaces could he use to connect the monitor?

DVI

A consultant has implemented a computing system for a small business. Which of the following are the most important for the small business to protect?

Data and information

Which of the following applications can be used for storing, modifying, extracting, and searching data?

Database software

A host on the network has an IPv4 address of 192.168.12.155. Which of the following notational systems is used to represent this IP address?

Decimal

Given the numerical value of 1010101.11, which of the following number systems is MOST likely represented?

Decimal

Abby wants a high-end computer system for her home office that can be upgraded. Which of the following should she choose?

Desktop

What is the name of the large background area of the Windows environment that holds icons for files, folders, and applications?

Desktop

Marcus was assigned to troubleshoot a problem with a customer not being able to access a cloud application. Which of the following is the LAST step in the troubleshooting methodology that should be completed?

Document findings/lessons learned, actions, and outcomes

You have just connected a new USB device to your Windows system. You used the installation disk that came with the device to install the drivers needed to support the device. After the installation, the system frequently crashes when you try to access the system. Which of the following steps would MOST likely resolve the issue?

Download and install the latest driver from the manufacturer's website.

The troubleshooting methodology starts by identifying the problem. The first step in identifying the problem is to gather information. Which of the following is the NEXT step?

Duplicate the problem, if possible

While troubleshooting a problem with a computer, a technician has tested and confirmed a theory on how to fix the problem. Which of the following is the NEXT step the technician should perform?

Establish a plan of action to solve the problem and identify potential effects

Anna, a technician , is helping a customer troubleshoot an issue where a server will intermittently become inaccessible to employees. Anna has completed researching the knowledge bases available. What should Ann do NEXT as part of standard troubleshooting methodology?

Establish a theory of probable cause

Which legal doctrine allows the use of copyrighted works for purposes that benefit the public, such as teaching and news reporting?

Fair Use

Designations at the end of the file names such as .docx and .html are called _________________.

File extensions

A developer is creating an application that requires a value to be stored with decimal precision. Which of the following data types should be used for the variables that will store these values?

Float

Which option should you use to send an email you've received to a new person?

Forward

In a folder that exists on an NTFS partition, which permission is needed by a user who needs to set security permissions on the folder?

Full Contol

Dave, a videographer, wants to produce a network switch that will improve the performance of transferring video from his video editing workstation to a backup server. Which of the following transfer rates is the FASTEST for network switches available to consumers?

Gbps

Match the storage device types on the left with the description and benefits on the right.

HARD DISK DRIVE (HDD) A thick magnetic disk made of aluminum platters. Uses read/write heads to access data stored on the platters. SOLID STATE DRIVE (SDD) A flash drive with storage capacity similar to a small hard drive. OPTICAL DISK DRIVE Uses lasers to read and write information stored in the form of puts in their reflective coating. HARD DISK DRIVE (HDD) Up to several TB in storage capacity and cost per MB is cheap. SOLID STATE DRIVE (SDD) Faster than other devices. No moving parts. Last longer than other storage devices. OPTICAL DISK DRIVE Ideal for music and videos. Portable and cheap with a long shelf life.

The accounting department needs to be able to share files, such as spreadsheets, that can be accessed by everyone in the department. Which of the following would work BEST to provide a collaborative workspace?

Network share

Some IP-enabled devices are not considered IoT devices. Which of the following is considered an IoT device?

Smart door locks

Web services that help people meet, interact, and share content with other people online are called _________________.

Social Media

What is the name of the menu in the bottom left corner of the Windows environment?

Start Menu

Which of the following provides a computer system with the ability to retrieve and manipulate data at a future time?

Storage

Which of the following BEST describes what a kilobyte is a measurement of?

Storage Space

As a software developer, you need to create a variable to store postal codes. Which data type would you MOST likely user?

String

What is the name of the narrow strip along the bottom of the Windows environment?

Taskbar

When composing an email message, why might you want to use the Bcc field?

To copy the email confidentially

Which of the following is an output device?

Touchscreen

A business has come up with a new logo for the company and they want to protect the logo as part of their brand. Which of the following protections should they use?

Trademark

Which of the following exist to help consumers know what products they're buying?

Trademarks

What kind of connector is pictured here?

USB

Which type of connector is commonly used for keyboards and mice?

USB

Which connector on the back of a computer is used to attach a mouse to a modern PC system?

USB A

Which of the following encoding schemes would MOST likely be used to represent an emoji?

Unicode

Which of the following is used to identify specific hypertext resources on the World Wide Web?

Uniform Resource Locator

What is junk mail?

Unwanted, unsolicited email

Which type of digital picture can be scaled to any size without losing quality?

Vector

A customer has brought a computer in to be repaired. He said he thinks that the sound card has stopped working because no audio is produced with music, video, or DVDs are played. Which troubleshooting step should you take FIRST? (Select two.)

Verify that speakers are plugged into the correct jack and are powered on. Verify that the volume isn't muted.

Which of the following technologies can be used to make a phone call over an Internet connection?

VoIP

Which of the following operating systems require a file extension to execute a program?

Windows

Which of the following terms describes a global system of interconnected hypertext documents and files that can be accessed through a browser?

World Wide Web