Kantola Professional Email Etiquette

¡Supera tus tareas y exámenes ahora con Quizwiz!

The video suggests things to avoid when creating your email subject. Which of the following are in the video?

All of these were suggested in the video.

Which of these were suggested as rules to follow in the video?

All of these were suggested in the video.

Which of the following is NOT a recommended practice for beginning a customer email?

Always include at least one big word in the first sentence.

Select the best action for use when your email has an attachment:

Always mention the attachment in a sentence in your email to be sure your recipient sees it.

Which of these is true about the "BCC" address field?

Both of these are true.

Repetitious punctuation such as !!! or ??? is a good idea, since it grabs the reader's attention and gets your point across.

False

When writing an email to a prospective business client:

Neither of these is recommended

Which of these closings are appropriate for a business email?

None of these are appropriate.

Professional emails should be brief, concise, and clear.

True

You should take care to avoid abbreviations or acronyms that might be common within your company, but not known by all email recipients.

True


Conjuntos de estudio relacionados

System Analyzing and Design Chapter 1

View Set

Sociology Chapter 9 Constructing Gender and Sexuality

View Set

CIPP/US Chapter 8 - Financial Privacy

View Set

H. Biology Mastering 11.15-11.18 (for 4/13 quiz)

View Set

NAVEDTRA 14325, Basic Military Requirements

View Set

MERCANTILISM - Social Studies - I can summarize the economic policy of mercantilism.

View Set

Economics Chapter 4: Market Failures: Public Goods and Externalities

View Set

SOCI 1101 Introduction to Sociology Midterm

View Set

3.11.T - Lesson: Body Systems Part V - Endocrine (Study Guide)

View Set