Leadership and Change Chapter 3

Which of the following is the LEAST likely way to learn from your leadership experience? A. Keeping a journal of daily leadership events B. Holding regular staff meetings C. Having a developmental plan D. Taking risks

B. Holding regular staff meeting

During the third month, leaders of large teams should have separate second meeting with direct reports that are held off-site. Which of the following is NOT one of the key issues that should be discussed with the direct reports during these meetings? A. Creating a team scorecard B. Identifying personal career goals C. Establishing an operating rhythm D. Establishing task forces to work on key change initiatives

B. Identifying personal carrer goals

Which of the following would be the best way to establish and maintain good peer relationships? A. Adopt the norms of the group B. Recognize common interests and goals C. Practice a Theory Z attitude to gain perspective D. Take control of problems they are unable to solve

B. Recognize common interests and goals

Which of the following is NOT one of the seven specific steps for creating high-impact development plans? A. Reflecting on your learning and progress with a partner B. Scheduling regular meetings with your superior C. Developing criteria for your success D. Participating in stretch assignments

B. Scheduling regular meetings with your superior

Technical competence is especially important for first-line supervisors because they: A. need to stimulate followers to engage in 10 percent stretching. B. spend a great amount of time training their followers. C. are frequently promoted to executive positions. D. are required to provide 360-degree feedback.

B. Spend a great amount of time training their followers.

Which statement is most likely true about followers and superiors having effective working relationships? A. Followers accomplish less work when they have friendly relationships with superiors. B. Superiors and followers with good relationships tend to experience less conflict. C. Followers who have good relationships with superiors advance quickly in their careers. D. Superiors give fewer performance appraisals to followers with whom they have good relationships.

B. Superiors and followers with good relationships tend to experience less conflict

What is most likely an outcome of regularly practicing a 10 percent stretch? A. Strengthening of essential technical skills B. Engaging in more effective two-way communication C. Decreasing apprehensions about trying new activities D. Providing encouragement to followers who are struggling

C. Decreasing apprehensions about trying new activities

During the first two weeks on the job, a new leader should schedule one-on-one meetings with peers. Which of the following issues should most likely be discussed with peers? A. Their objectives and challenges B. The best ways to communicate with shareholders C. How issues are raised and decisions made on their boss's team D. Their opinions about former employees and leaders of the organization

C. How issues are raised and decisions made on their boss's team

According to the new leader onboarding roadmap, within the first two weeks, leaders should: A. obtain external perspectives. B. establish organizational culture. C. meet all team members. D. complete a sub-team analysis.

C. Meet all team members

New leaders have two critical tasks the first day on the job: to meet their new boss and new team. Which of the following topics should LEAST likely be discussed with the new boss? A. Your plans for the day and upcoming weeks B. Team objectives, metrics, and important projects C. Your assessment of the team's strengths and weaknesses D. Schedules for meetings and preferred communication styles

C. Your assessment of the team's strengths and weaknesses.

Why should task forces that are formed to work on key change initiatives be staffed by stars? A. Minimizes the need to outsource tasks B. Ensures that key players earn promotions C. Establishes an effective and reasonable time schedule D. Improves the odds of good recommendations being made

D. Improves the odds of good recommendations being made

Why do followers most likely need to have a high level of technical competence? A. Technical competence decreases the pressure to belong to a leader's in-group. B. Technical expertise enables a follower to implement a relevant development plan. C. Technical competence increases a follower's channel power and situational control. D. Technical expertise plays a key role in supervisors' performance appraisal ratings of subordinates.

D. Technical expertise plays a key role in supervisor's performance appraisal ratings of subordinates.

Which of the following statements about GAPS analysis is most likely true? A. There are a total of six steps in a GAPS analysis. B. The first step in GAPS analysis addresses the standards the organization has for your career objectives. C. The second step in a GAPS analysis identifies where you want to go with your career over the next year or so. D. The perceptions component of a GAPS analysis concerns how your abilities, skills, and behaviors affect others.

D. The perceptions component of a GAPS analysis concerns how your abilities, skills, and behaviors affect others.

During the first two weeks new leaders will want to have one-on-one meetings with their direct reports. Which of the following is a topic that should LEAST likely be discussed in those meetings? A. What can the team do better? B. What can the new leader do to help team members? C. Who are the "stars" a level down in the organization? D. What do team members like to do during their free time?

D. What do team members like to do in their free time

"Influence without authority" reflects the idea that fewer people are required to influence others in the workplace.

False

Having a good or bad supervisor is typically a product of luck on the part of followers.

False

Individuals with high levels of technical competence are unlikely to belong to a leader's in-group.

False

Leaders who state that they have an open-door policy have clearly invited and indicated that feedback is welcome.

False

Practicing a Theory Y attitude will guarantee that you will always get along with coworkers.

False

Research indicates that technical expertise plays only a small role in supervisors' performance appraisal ratings of subordinates.

False

Step one in the GAPS analysis addresses a person's strengths, skills, and development needs.

False

The first phase of development planning involves periodically reviewing the plan for the purpose of reflection and modification.

False

The onboarding roadmap is focused on internal hires—those within an organization.

False

When being considered for a leadership position, a job candidate should meet all team members and peers to determine if the organizational culture will be a fit.

False

A high degree of technical competence is especially important to first-line supervisors because they typically spend time training followers.

True

Coaching others is an effective method for reinforcing and transferring learning.

True

Gathering with team members outside of the work environment is an effective and appropriate way to establish relationships and discover common interests.

True

Individuals can become experts in their field by watching others and asking questions.

True

Keeping a journal will increase the likelihood that leaders will be able to look at events from a different perspective.

True

Leadership practitioners can enhance the learning value of their experiences by taking a 10 percent stretch.

True

New leaders should minimize their personal interactions with direct reports for the first two months on the job, although business lunches and team gatherings are appropriate.

True

Research has shown that some executives are derailed because they are reluctant to adapt to superiors with leadership styles different from their own.

True

What is most likely a benefit of keeping a journal? A. Providing information for key followers B. Quantifying important strategic decisions C. Considering actions in a subjective way D. Documenting ideas for future speeches

D. Documenting ideas for future speeches

By conducting a gaps-of-the-GAPS analysis, an individual most likely hopes to identify high-priority development needs.

True

When you are a new hire, it is a good idea to ask your boss for copies of budget information.

True

What is the fastest way to alter the culture and norms of a team? A. Change the people in the team B. Revise the organizational mission C. Modify the corporate strategy D. Implement new team rules

A. Change the people in the team

When a team has fewer than 15 people, what should new leaders do during the first two weeks? A. Meet one-on-one with direct reports and group stars B. Schedule half-day one-on-one sessions with every team member C. Identify major areas of improvement and restructure the whole group D. Organize gatherings to learn personal information about team members

A. Meet one on one with direct reports and group stars.

Which of the following would LEAST likely help a subordinate to better understand their superior's world? A. Meeting with the superior's boss to evaluate their interaction and relationship B. Trying to understand the superior's personal and organizational objectives C. Realizing that the superior has both strengths and weaknesses D. Keeping the superior informed about work group activities

A. Meeting with the superior's boss to evaluate their interaction and relationship.

Based on the research of Peterson and Hicks, which statement about the development planning process is most likely FALSE? A. The second phase in development planning requires conducting a formal GAPS analysis. B. The last phase in development planning is transferring learning to new environments. C. The first phase in development planning involves identifying career goals. D. There are five interrelated phases in the development planning process.

A. The second phase in development planning requires conducting a formal Gaps analysis

Which of the following is NOT an example of behaviors that could be considered a "10 percent stretch"? A. Using a motivational practice that has been very successful in the past B. Conversing informally with everyone in the office at least once each day C. Being more assertive or more quiet than usual in a meeting D. Seeking an opportunity to be chair of a committee

A.Using a motivational practice that has been very successful in the past