Leadership Chapter 9

The basic concepts of Maslow's hierarchy of needs theory: (select all that apply)

-Lower order needs must be satisfied before higher order needs motivate -A satisfied need no longer motivates -only unsatisfied needs motivate

Which of the following would be an example of a non-contingent reward? (Choose all that apply)

-Paid vacation -A monthly salary check.

Which statement about empowerment and the operant approach is most likely true?

By changing a particular situation, leaders can enhance followers' motivation, performance, and satisfaction.

In the context of team and organizational effectiveness, the ________________ refers to people systematically overestimating their own performance in areas where they lack competence and readily dismissing any information to the contrary.

Dunning-Kruger effect

According to Locke and Latham, the most powerful determinants of task behaviors are _____________ .

Goals

Leaders who have little faith in their followers' ability to accomplish a goal are rarely disappointed. This refers to the ______________; but the______________ occurs when leaders articulate high expectations for followers.

Golem effect; Pygmalion effect

According to the authors of the text, what are the key components that define empowerment?

Leaders delegate leadership and decision making down to the lowest level possible and equip followers with the resources, knowledge, and skills necessary to make good decisions.

__________concerns those behaviors directed toward the organization's goals resulting from those behaviors; where as, _____________ involves making judgments about the adequacy of behavior with respect to certain criteria such as work-group or organizational goals.

Performance; effectiveness

According to the concept of ________________ an individual's tendency to exert effort toward task accomplishment depends partly on the strength of his or her motivation to achieve success.

achievement orientation

An individual's tendency to exert effort toward task accomplishment depends partly on the strength of his or her motivation to achieve success. This concept is called________ .

achievement orientation.

Motivation is _______________________

anything that provides direction, intensity and persistence to behavior

Which of the following would most likely result in consistently higher effort and performance?

assigning goals that are both specific and difficult

According to Daniel Pink, the three fundamental needs that drive employees who create new products or services or perform complex, non-routine work are _________________.

autonomy, mastery, and meaning.

Which of the following is the major theme or characteristic of the operant approach?

hanging rewards and punishments to change behavior

Job satisfaction is _______________

how much one likes a specific kind of job.