Leadership learnsmart questions

In the context of employee turnover, identify a true statement about functional turnover.

It occurs when followers retire or leave because they do not fit into an organization.

In comparing teams and group members, which statement is most likely true?

Team members can readily identify who is and who is not on the team; identifying members of a group may be more difficult.

A store manager asks his employee to keep the outdated stocks of a product at the front of the shelf so that they can be sold. However, the employee is unwilling to mislead customers as this deception is inconsistent with the employee's values and beliefs. In this scenario, the employee is most likely to experience

a person-role conflict

In the context of group size, which of the following defines subgroups of individuals who often share the same goals, values, and expectations?

cliques

Which of the following factors causes an employee to leave an organization?

compensation

In the context of organizational justice, which of the following is concerned with followers' perceptions of whether the level of reward or punishment is commensurate with an individual's performance or infraction?

distributive justice

Which term refers to interactions among team members, such as how they communicate with each other, express feelings toward each other, and deal with conflict with each other?

group dynamics

In the context of understanding follower satisfaction, the tendency for people with longer tenure or in higher positions to have higher global and facet satisfaction ratings than those newer to or lower in the organization is known as the

hierarchy effect

Which of the following is seen as the biggest obstacle to improving employee engagement in an organization?

incompetent management

Which of the following reflects the degree to which people are given information about different reward procedures and are treated with dignity and respect?

interactional justice

In the context of group cohesion, which of the following occurs when illegal actions are taken by overly zealous and loyal subordinates who believe that what they are doing will please their leaders?

ollieism

Functional, interdependent roles that are focused on the performance of group tasks are characteristic of which stage of group development?

performing

In the context of job satisfaction, the notion of being at work while one's brain is not fully engaged is referred to as

presenteeism

In the context of organizational justice, perceptions of _____ involve the process by which rewards or punishments are administered.

procedural justice

What is the least likely way that a leader could improve team effectiveness?

putting subtle pressure on dissenting members of the team to ensure concept cohesiveness

In the context of job satisfaction, which of the following occurs when leaders or followers are unclear about what they need to do and how they should do it?

role ambiguity

Molly, a member of a product development team, is most likely experiencing _____ if she wonders, "Just what am I supposed to be doing?"

role ambiguity

Which of the following is a term that refers to the phenomenon of reduced effort by people when they are not individually accountable for their work?

social loafing

In the context of the developmental stages of groups, which of the following stages is characterized by intragroup conflict, heightened emotional levels, and status differentiation?

storming

In the context of the seven theories of job satisfaction, which of the following is the underlying principle of the theory of organizational justice?

treating people fairly