Management 101- Chp 1

Which of the following best describes internal promotions within an organization?

Are preferred because the new manager has prior knowledge of the tasks required and understands the organization and its culture better

The right to tell others to act or not act in order to reach objectives is:

Authority

Leading

Communicating relevant information to members Coaching, encouraging, supporting members Praising, recognizing, rewarding for work well done Building employee acceptance of change.

Planning

Determining resources needed Setting daily, weekly, monthly performance objectives Developing work schedules Anticipating and preparing for problems before they occur

The glass ceiling is an invisible barrier that limits the advancement of men within an organization.

False

1. Planning 2. Organizing 3. Staffing 4. Leading 5. Controlling

Functions Performed by Managers

Besides technical skills, which of the following skills does a person require in order to be an effective trainer?

Human Relations Skills

Leading

Human relations skills are most needed in performing the __________ function of managers because they involve communicating with, motivating, coaching, empowering, and facilitating employees, as well as relating to other people.

Staffing

Interviewing and selecting potential employees Securing needed training to upgrade members' skills Helping employees grow and develop through coaching, job rotation, broadening of assignments.

Guiding, influencing, and motivating employees is part of the management function of ________.

Leading

Organizing

Making sure members understand roles and responsibilities Deciding who is best suited to perform a given task Assigning tasks to team members Coordinating members' activities

Compared with previous decades, today's workforce is _________.

More Diverse, About 48% female,Older

Controlling

Observing and monitoring employee performance Ensuring employee compliance with standards, procedures, rules Identifying and resolving crises, problems that occur Following up to ensure implementation of decisions.

Selecting goals and future courses of action and deciding how to achieve the desired results is most closely related to the management function of ________.

Planning

Technical skills are more important for __________ since they are closer to the actual work being performed.

Supervisory Managers

Controlling

The _________ function involves comparing actual performance with planned performance and taking corrective action, if needed.

All the other basic managerial functions depend on the planning function of management.

True

An organization is formed whenever a group of people join together in a structured situation to achieve a common objective.

True

Authority and responsibility increase as one moves into the managerial ranks and then into the higher managerial levels.

True

Communicating ideas and instructions and motivating employees to perform efficiently are parts of the management function of leading.

True

Human relations skills are important for all levels of management, but are especially important at the supervisory level of management.

True

Less direct supervision is required as organizations seek to empower their employees.

True

Management can be defined as the process of working through people to achieve objectives by means of effective decision making and coordination of resources.

True

Promoting managers internally serves as an incentive for other employees.

True

The organizing function of management involves bringing together the organization's physical, financial, and human resources in order to accomplish objectives.

True

Conceptual Skills

Which of the following managerial skills involves the ability to acquire, analyze, and interpret information in a logical manner?