MANAGEMENT
TRUE
FIGUREHEAD, LEADER, AND LIAISON ARE ALL INTERPERSONAL MANAGERIAL ROLES ACCORDING TO MINTZBERG.
WHICH OF THE FOLLOWING FACTORS IS A DEMOGRAPHIC COMPONENT OF AN ORGANIZATION'S EXTERNAL ENVIRONMENT?
GEOGRAPHIC LOCATION
TRUE
GIVING SERVICE-CONTACT EMPLOYEES THE DISCRETION TO MAKE DAY-TO-DAY DECISIONS ON JOB-RELATED ACTIVITIES IS INSTRUMENTAL IN CREATING IN A CUSTOMER-RESPONSIVE CULTURE
TOP MANAGER
HAVE TITLES SUCH AS EXECUTIVE VICE PRESIDENT, CHIEF OPERATING OFFICER, AND CHIEF EXECTIVE OFFICER
THE MOST DOMINANT COMPONENT OF CREDIBILITY IS
HONESTY
FALSE
IN THE SYMBOLIC VIEW OF MANAGEMENT, MANAGERS ARE SEEN AS DIRECTLY RESPONSIBLE FOR AN ORGANIZATION'S SUCCESS OF FAILURE.
THE DIMENSION OF TRUST THAT IS USED TO DESCRIBE HONESTY AND TRUTHFULNESS IS
INTEGRITY
UNDER THE CONCEPT OF SOCIAL OBLIGATION, THE ORGANIZATION DOES WHAT IS REQUIRED BY THE
LAW
AT THE CONVENTIONAL
LEVEL OF MORAL DEVELOPMENT, ETHICAL DECISIONS RELY ON MAINTAINING EXPECTED STANDARDS AND LIVING UP TO THE EXPECTATION OF OTHERS
IN WHICH OF THE FOLLOWING APPROACHES OF GOING GREEN DOES THE ORGANIZATION EXHIBIT THE LEAST ENVIRONMENTAL SENSITIVITY?
LIGHT GREEN APPROACH
MANAGERS WITH TITLE SUCH A REGIONAL MANAGER, PROJECT LEADER, OR DIVISION MANAGER ARE
MIDDLE MANAGERS
WHICH OF THE FOLLOWING REPRESENTS THE TWO OF MANAGERIAL IMPACT ON THE SUCCESS OR FAILURE OF THE ORGANIZATION?
OMNIPOTENT AND SYMBOLIC
TRUE
ONE OF THE STRATEGIC BENEFITS OF WORKPLACE DIVERSITY IS THAT IT CAN BE VIEWED AS MORAL AND ETHICAL, AS WELL AS THE RIGHT THING TO DO
TRUE
ONE SPECIFIC ROLE OF TEAM LEADERSHIP IS THAT TEAM LEADERS ARE TROUBLESHOOTERS
FALSE
PEOPLE WITH AN INTERNAL LOCUS OF CONTROL BELIEVE THAT WHAT HAPPEN TO THEM IS DUE TO LUCK OR CHANCE.
DIFFERENCES ARISING FROM WHICH OF THE FOLLOWING FACTORS BECOMES MORE IMPORTANT TO PEOPLE AS THEY GET TO KNOW EACH OTHER
PERSONALITY
IN WHICH OF THE STAGES OF MORAL DEVELOPMENT DO INDIVIDUALS STICK TO RULES TO AVOID PHYSICAL PUNISHMENT AND FOLLOW RULES ONLY WHEN DOING SO IS IN THIER IMMEDIATE INTEREST?
PRECONVENTIONAL STAGE
WHICH OF THE FOLLOWING BENEFIT OF WORKPLACE DIVERSITY IS ATTRIBUTED TO ORGANIZATIONAL PERFORMANCE?
REDUCED COSTS ASSOCIATED WITH HIGH TURNOVER AND ABSENTEEISM
WHICH OF THE FOLLOWING PERCEPTION DO EMPLOYERS TYPICALLY HAVE OF OLDER EMPLOYEES?
REDUCED COSTS ASSOCIATED WITH HIGH TURNOVER AND ABSENTEEISM
PREJUDICE
REFERS TO A PRECONCEIVED BELIEF, OPINION, OR JUDGMENT TOWARD A PERSON OR A GROUP OF PEOPLE,
VALUES
REPRESENT BASIC CONVICTIONS ABOUT WHAT IS RIGHT AND WRONG.
TRUE
ROBERT HOUSE ASSUMED THAT LEADERS CAN CHANGE LEADERSHIP STYLES DEPENDING ON THE SITUATION.
5 DIFFERENT TYPES OF DISCRIMINATION THAT ACCUR AT THE WORKPLACE
SEXUAL HARASSMENT, INTIMIDATION, MOCKERY & INSULTS, EXCLUSION, INCIVILITY
TRUE
STRONG CULTURE HAVE MORE INFLUENCE ON EMPLOYEES THAN DO WEAK CULTURES
WHAT POSITIVE PERCEPTION DO EMPLOYERS TYPICALLY HAVE OF OLDER EMPLOYEES?
STRONG WORK ETHIC
TH EUROPEAN UNION
WAS FORMED BY TWELVE ORIGINAL MEMBERS WITH THE PRIMARY MOTIVATION OF REASSERTING THE REGION'S ECONOMIC POSITION AGAINST THE UNITED STARES AND JAPAN,
TRUE
WHEN A FIRM ENGAGE IN SOCIAL ACTIONS BECAUSE OF IT'S OBLIGATION TO MEET CERTAIN ECONOMIC AND LEGAL RESPONSIBILITIES, IT IS SAID TO BE SOCIALLY RESPONSIVE.
TRUE
WHEN A MANAGER PERFORMS THE CONTROLLING FUNCTION OF MANAGEMENT, HE MUST MONITOR AND EVALUATE PERFORMANCE.
TRUE
WOMEN AND MEN NOW EACH MAKE UP ALMOST HALF OF THE WORLFORCE IN THE U.S.
THE WAYS IN WHICH PEOPLE IN AN ORGANIZATION ARE DIFFERENT FROM AND SIMILAR TO ONE ANOTHER IS KNOWN AS
WORKPLACE DIVERITY
FALSE
WORKPLACE DIVERSITY REFERS EXCLUSIVELY TO BE DIFFERENCES BETWEEN EMPLOYEE CHARACTERISTIES.
THE PRIMARY DEBATE ABOUT ETHICS TRAINING PROGRAMS IS WHETHER
ETHICS CAN BE TAUGHT
THE SINGLE EUROPEAN UNION CURRENCY IS CALLED THE
EURO
YOUR FIRM'S ATTORNEY HAS
EXPERT POWER WHEN GIVING LEGAL ADVICE
TRUE
A CHARISMATIC LEADER IS LIKELY SEEN AS BEING SELF-CONFIDENT AND INFLUENTIAL.
FALSE
A DYNAMIC ENVIRONMENT IS CHARACTERIZED BY THE ABSENCE OF NEW COMPETITORS, FEW TECHNOLOGICAL BREAKTHROUGHS BY CURRENT COMPETITORS, AND LITTLE ACTIVITY BY PRESSURE GROUP TO INFLUENCE THE ORGANIZATION
TRUE
A GLOBAL MIND-SET REFERS TO ATTRIBUTES THAT ALLOW A LEADER TO BE EFFECTIVE IN CROSS-CULTURAL ENVIRONMENTS
TRUE
ACCORDING TO THE CLASSICAL VIEW OF SOCIAL RESPONSIBILITY IS TO MAXIMIZE PROFITS
WHICH OF THE FOLLOWING APPROACHES OF GOING GREEN REFLECTS THE HIGHTEST DEGREE OF ENVIRONMENTAL SENSITIVITY AND IS ALSO A GOOD ILLUSTRATION OF THE SOCIAL RESPONSIBILITY OF THE ORGANIZATION?
ACTIVIST APPROACH
TRUE
AN IMPORTANT ASPECT OF LEADERSHIP IS INFLUENCING A GROUP TO ACHIEVE IT'S GOALS.
FALSE
AN IMPORTANT IMPACT THAT WORKPLACE DIVERSITY HAS ON ORGANIZATIONAL PERFORMANCE IS THROUGH THE INCREASE IN EMPLOYEE TURNOVER
FALSE
AN ORGANIZATION IS SAID TO ADOPT THE MARKET APPROACH TO GOING GREEN WHEN IT RESPONDS TO THE ENVIRONMENTAL DEMANDS MADE BY IT'S STAKEHOLDERS.
TRUE
AN ORGANIZATION'S STRUCTURAL DESIGN, IT'S GOALS, PERFORMANCE APPRAISAL SYSTEMS, AND REWARD ALLOCATION PROCEDURE INFLUENCE THE ETHICAL CHOICES OF EMPLOYEES
TOP MANAGER
ARE RESPONSIBLE FOR MAKING ORGANIZATION-WIDE DECISIONS AND ESTABLISHING THE PLAN AND GOALS THAT AFFECT THE ENTIRE ORGANIZATION.
IN AN ORGANIZATION WHOSE CULTURE CONVEYS A BASIC DISTRUST OF EMPLOYEES, MANAGERS ARE MORE LIKELY TO USE AN
AUTHORITARIAN LEADERSHIP STYLE
A U.S. BUSINESS THAT PROVIDES ON-SITE CHILDCARE FACILITIES FOR EMPLOYEES IS
BEING SOCIALLY RESPONSIVE
TRUE
A GREAT MANAGER MAKES A JOB MORE ENJOYABLE AND PRODUCTIVE
TRUE
A MANAGER MUST CORRDINATE AND OVERSEE THE WORK OF OTHER PEOPLE SO THAT ORGANIZATIONAL GOALS CAN BE ACCOMPLISHED.
FALSE
A MANAGER'S JOB IS ALL ABOUT PERSONAL ACHIEVEMENT
WHICH OF THE FOLLOWING PROVISIONS WAS INTRODUCED BY THE LILLY LEDBETTER FAIR PAY ACT OF 2009?
CHANGING THE STATUTE OF LIMITATION ON PAY DISCTIMINATION TO 180 DAYS FROM EACH PAYCHECK
TRUE
CHARISMA IS AN ESSENTIAL QUALITY THAT LEADERS MUST POSSESS TO ACHIEVE HIGH LEVEL OF EMPLOYEE PERFORMANCE
WHICH OF THE FOLLOWING IS AN EXAMPLE OF A CORPORATE RITUAL?
COMPANIES HOSTING ANNUAL PARTIES TO COMMEMORATE EMPLOYEE CONTRIBUTION AND REWARD OUTSTANDING PERFORMANCE
TRUE
CREDIBILITY IS THE DEGREE TO WHICH FOLLOWERS PERCEIVE SOMEONE AS HONEST, COMPETENT, AND ABLE TO INSPIRE
WHICH OF THE FOLLOWING IS AN EXAMPLE OF AN EFFICIENT MANUFACTURING TECHNIQUE?
CUTTING INVENTORY LEVELS
ETHICS IS
DEFINED AS THE PRINCIPLES AND BELIEFS THAT DEFINE RIGHT AND WRONG DECISION AND BEHAVIOR
TRUE
DEMOGRAPHIC CHARACRERISTICS SUCH AS DIFFERENCES IN AGE, GENDER, RACE, ECT. REFLECT SURFACE-LEVEL DIVERSUTY AMONG EMPLOYEES
WHICH OF THE FOLLOWING FACTORS IS AN ECONOMIC COMPONENT OF AN ORGANIZATION'S EXTERNAL ENVIRONMENT
DISPOSABLE INCOME
FALSE
EFFECTIVE LEADERS DO NOT NEED A HIGH DEGREE OF KNOWLEDGE ABOUT THE COMPANY, INDUSTRY, AND TECHNICAL MATTERS,
MANAGERS WHO CONSIDER THE IMPACT OF THEIR ORGANIZATION ON THE NATURAL ENVIRONMENT ARE SAID TO BE PRACTICING
GREEN MANAGEMENT
TRUE
IN TRADITIONALLY STRUCTURED ORGANIZATION MANAGERS CAN BE CLASSIFIED AS FIRST-LINE MANAGER
WHICH OF THE FOLLOWING COUNTRIES IS A MEMBER OF THE EUROPEAN UNION?
IRELAND
A CODE OF ETHICS
IS A FORMAL STATEMENT OF AN ORGANIZATION'S PRIMARY VALUES AND THE ETHICAL RULES IT EXPECTS ITS EMPLOYEES TO FOLLOW
MENTORING
IS A PROCESS WHERLY AN EXPERIENCED ORGANIZATIONAL MEMBER PROVIDES ADVISE AND GUIDANCE TO A LESS EXPERIENCED MEMBER
BIAS
IS A TERM THAT DESCRIBES A TENDENCY OR PREFERENCE TOWARD A PARTICULAR PERSPECTIVE OR IDEOLOGY.
RACE
IS THE BIOLOGICAL HERITAGE, PHYSICAL CHARACTERISTICS SUCH AS ONE'S SKIN COLOR AND ASSOCIATED TRAITA, THA PEOPLE USE TO IDENTIFY THENSELVES
LOCUS OF CONTROL
IS THE DEGREE TO WHICH PEOPLE BELIEVE THEY CONTROL THEIR OWN FATE
WHICH OF THE FOLLOWING DESCRIBES THE LEADERSHIP STYLE IN WHICH THE LEADER GENERALLY GIVE THE GROUP COMPLETE FREEDOM TO MAKE DECISIONS AND COMPLETE TO WORK IN WHATEVER WAY IT SEES FIT
LAISSEZ-FAIRE STYLE
PERSON WHO ARE ABLE TO INFLUENCE OTHERS AND WHO POSSESS MANAGERIAL AUTHORITY ARE TERMED
LEADERS
WHICH OF THE FOLLOWING IS THE TYPE OF POWER A PERSON HAS BECAUSE OF HIS OR HER POSITION IN THE FORMAL ORGANIZATIONAL HIERARCHY?
LEGITIMATE POWER
TRUE
LEGITIMATE POWER IS INHERENT IN MANAGEMENT POSITIONS
AT THE PRECONVENTIONAL
LEVEL OF MORAL DEVELOPMENT, A PERSON'S CHOICE BETWEEN RIGHT OR WRONG IS BASED ON PERSONAL CONSEQUENCES FROM OUTSIDE SOURCES, SUCH AS PHYSICAL PUNISHMENT, REWARD, OR EXCHANGE OF FAVORS
EXECUTIVES AT MACROMIX HAVE INITIATED A DIVERSITY SKILLS TRAINING PROGRAM TO EDUCATE EMPLOYEES ABOUT THE IMPORTANCE OF DIVERSITY AT THE WORKPLACE. WHICH OF THE FOLLOWING SHOULD BE THE FIRST STEP TO BE IMPLEMENTED IN THE PROGRAM?
MAKING EMPLOYEES AWARE OF THE ASSUMPTIONS AND BIASES THEY MAY HAVE.
TRUE
MANAGER WITH AN ETHNOCENTRIE ATTITUDE DO NOT TRUST FOREI GN EMPLOYEES WITH KEY DECISIONS OR TECHNOLOGY
FALSE
MEN ARE FOUND TO FOLLOW A NURTURING INCLUSIVE, AND COLLABORATIVE STYLE OF LEADERSHIP, IN CONTRAST TO WOMEN
FALSE
MIDDLE MANAGERS ARE RESPONSIBLE FOR MAKING ORGANIZATION-WIDE DECISIONS AND ESTABLISHING THE PLANS AND GOALS THAT AFFECT THE ENTIRE ORGANIZATION.
THE MOST OUTSPOKEN ADVOCATE OF THE CLASSICAL VIEW OF SOCIAL RESPONSIBILITY IN ECONORMIST AND NOBEL LAUREATE
MILTON FRIEDMAN
IN THE UNITED STATES A COMPANY THAT MEETS FEDERAL POLLUTION CONTROL STANDARDS AND DOES NOT DISCRIMINATE IN HIRING, PROMOTION, AND PAY IS GENERALLY MEETING IT'S
SOCIAL OBLIGATION
THE PROCESS OF APPLYING SOCIAL AND ENVIRONMENTAL CRITERIA TO AN INVESTMENT DECISION IS KNOWN AS
SOCIAL SCREENING
JUDGING A PERSON ON THE BASIS OF ONE'S PERCEPTION OF A GROUP TO WHICH HE OR SHE BELONGS IS KNOWN AS
STEREOTYPING
TRUE
STRATEGIC ALLIANCE IS A PARTNERSHIP BETWEEN AN ORGANIZATION AND A FOREIGN COMPANY PARTNER OR PARTNERS IN WHICH BOTH SHARE RESOURCES AND LNOWLEDGE IN DEVELOPING NEW PRODUCTS OR BUILDING PRODUCTION FACILITIES.
FALSE
TECHNICAL SKILLS BECOME MORE IMPORTANT AS A MANAGER MOVES INTO HIGHER LEVELS OF MANAGEMENT.
WHICH OF THE FOLLOWING GROUP INCLUDES INDIVIDUALS WHO WERE BORN BETWEEN THE YEARS 1946-1964
THE BABY BOOMERS
INTERNAL CONSTRAINTS THAT INFLUENCE MANAGER'S DECISIONS AND ACTIONS COME FROM
THE CULTURE OF THE ORGANIZATION
TRUE
THE FOUR CONTEMPORARY FUNCTIONS OF MANAGERMENT ARE PLANNING, ORGANIZING, LEADING, AND CONTROLLING.
TRUE
THE MOST OUTSPOKEN ADVOCATE OF THE CLASSICAL VIEW OF ORGANIZATIONAL SOCIAL RESPONSIBILITY IN MILTON FRIEDMAN
FALSE
THE PROCESS OF EXPORTING INVOLVES ACQUIRING PRODUCTS MADE ABROAD AND SELLING THEM DOMESTICALLY
WHICH OF THE FOLLOWING STATEMENTS REGARDING MANAGERS IN TODAY'S WORLD IS ACCURATE?
THE SINGLE MOST IMPORTANT VARIABLE IN EMPLOYEE PRODUCTIVITY AND LOYALTY IS THE QUALITY OF THE RELATIONSHIP BETWEEN EMPLOYTTS AND THEIR DIRECT SUPERVISORS
FALSE
THE UNITED STATES, CANANDA, AND MEXICO ARE PARTIES TO THE MORTH AMERICAN FREE TRADE ASSOCIATION
TRUE
THE VIEW OF MANAGERS AS OMNIPOTENT IS CONSISTENT WITH THE STEREOTYPICAL PICTURE OF THE TAKE-CHARGE BUSINESS EXECUTIVE WHO CAN OVERCOME ANY ABSTACLE IN CARRYING OUT THE ORGANIZATION'S OBJECTIVES.
THE SITUATIONAL LEADERSHIP
THEORY IS A CONTINGENCY THEORY THAT FOCUSES ON FOLLOWER' READINESS
TRUE
U.S. FEDERAL LAW DOES NOT PROHIBIT DISCRIMINATION AGAINST EMPLOYEE ON THE BASIS OF SEXUAL ORIENTATION
TRUE
UNDER THE SARBANES-OXLEY ACT, WHISTLE- BLOWERS IN THE UNITES STATES WHO REPORT SUSPECTED CORPORATE VIOLATIONS OF LAWS NOW HAVE BROAD PROTECTION FROM REPRISALS AND RETALIATION
THE SOCIOECONOMIE
VIEW IS THAT MANAGEMENT'S SOCIAL RESPONSIBILITY GOES BEYOND MAKING PROFITS TO INCLUDE PROTECTING AND IMPROVING SOCIETY'S WELFARE