Management Chapter 17

A work team composed of individuals from various functional specialties best defines what kind of team?

Cross-functional

Eugene has decided to apply the Homan model to help his formal groups work together better. Which of the following actions best fits with the Homan​ model?

Get information on informal groups to inform changes in the formal groups

When members of a group become further involved in group activities and​ collaborate, rather than​ compete, this is known as which stage of group​ development?

Group solidarity stage

Which term refers to a mode of thinking group members adopt when they become overly concerned about being too harsh in judging each​ other's ideas and lose their​ objectivity?

Groupthink

Which stage of the team development process is characterized by agreement among team members on​ roles, rules, and acceptable behavior while working on the​ team?

Norming

According to​ Homans's ideas on how informal groups​ develop, which of the following are primarily group​ consequences?

Satisfaction and growth

An interest group is __________.

an informal group that gains and maintains membership primarily because of a common concern members have about a specific issue

A(n) __________ is a group of individuals charged with performing a specific activity and is usually classified as a task group.

committee

Pat is part of a formal group that is charged with looking into the safety of the plant. The group meets on a regular​ basis, conducts safety​ audits, investigates worker concerns regarding​ safety, and makes recommendations to management for improvements. This is an example of​ a(n) _______.

committee

In the __________ strategy, managers keep team members informed of organizational news.

communicate often to team members

The first stage of the team development process in which members of the newly formed team become oriented to the team and acquainted with one another is known as​ _____________.

forming

A __________ is an informal group that forms in organizations because of the personal affiliation members have with one another.

friendship group

Within the __________ , members attempt to maximize the group's success by matching individual abilities with group activities and by assisting one another.

group control stage

The Homans model serves as a framework for explaining how​ _______

informal group develop

Within the communication and decision-making stage, __________.

members are able to communicate frankly with one another

In the __________ strategy, managers need to show team members that they are highly valued.

show respect for team members

​_____________ is an analytical tool managers use to determine who the members are of a work group and what informal groups exist within the organization.

sociometry

Amir is in a group where members are fighting about the roles they hold and how the team functions. There is a lot of conflict. This team development stage is best known as​ ___________.

storming

The __________ of group development is characterized by intragroup conflict.

storming stage

​A(n) ___________ is a collection of organization members who cooperate with one another to accomplish an​ organization's nonroutine tasks.

task group

A team that is set up to address a specified issue within an organization is called a​ ____________________.

​problem-solving team

Clara and James work for Yoyo Corp., a leading drug manufacturer based in Boston. They are a part of the research team, and they generally share their ideas and views with their manager so as to improve the products. Clara and James are also involved with the crisis handling department, which constantly helps in handling issues in the organization. Which of the following types of teams do Clara and James belong to?

Problem-solving team

Concurrence seeking is what stage of groupthink?

Second

​_________________ is an analytical tool used to collect data on the internal workings of an informal group.

Sociometry

​________________ is the stage of the team development process that is characterized by conflict and disagreement as team members become more assertive in clarifying their individual roles.

Storming

A self-managed team is __________.

a work team that operates without a manager, is responsible for a complete work process or segment, and also has the authority and responsibility to perform a specified activity

A​ ______________ is a work team composed of people from different areas of the organization who are all focused on a specified objective.

​cross-functional team

Which of the following​ plans, organizes,​ influences, and controls its own work situations with little direction from​ management?

​Self-managed team

Which of the following statements best describes the norming stage of group development?

The stage of group development characterized by agreement among team members on roles, rules, and acceptable behavior while working on the team.

​___________ is a belief in the​ reliability, qualifications, and honesty of another and is perhaps the most important ingredient of an effective team.

Trust

A group __________.

consists of any number of people who interact with one another and are psychologically aware of one another

​A(n) _____________ gains and maintains membership primarily because of common concerns members have about specific issues.

interest group

The storming stage of group development is characterized by __________.

intragroup conflict

A(n) __________ is the managers or supervisors who are responsible for the coordination of and communication among formal organizational groups.

linking pin

Within the group control stage, __________.

members attempt to maximize the group's success by matching individual abilities with group activities and by assisting one another

Which of the following is NOT one of the basic characteristics of a​ group?

members like each other

Rebecca and Alwin work for TreeGena Corp., a company based in New York. They have recently started working on an international project. They take some time to settle, to get to know the other team members, and to understand the objectives of their project. The forming stage of group development is described in this scenario, which is __________.

when people join the group and then define the group's purpose, structure, and leadership

The performing stage is __________.

when the team is fully focused on solving organizational problems

Sai is a member of a team that was​ set-up to deal with a particular issue the restaurant he is working at is experiencing. This is an example of what kind of​ team?

​Problem-solving team

Anna is on a team that​ devises, arranges,​ influences, and directs its own work situation with only minor intervention and control from management. What type of team does this best​ describe?

​Self-managed team