Management Chapter 17
A work team composed of individuals from various functional specialties best defines what kind of team?
Cross-functional
Eugene has decided to apply the Homan model to help his formal groups work together better. Which of the following actions best fits with the Homan model?
Get information on informal groups to inform changes in the formal groups
When members of a group become further involved in group activities and collaborate, rather than compete, this is known as which stage of group development?
Group solidarity stage
Which term refers to a mode of thinking group members adopt when they become overly concerned about being too harsh in judging each other's ideas and lose their objectivity?
Groupthink
Which stage of the team development process is characterized by agreement among team members on roles, rules, and acceptable behavior while working on the team?
Norming
According to Homans's ideas on how informal groups develop, which of the following are primarily group consequences?
Satisfaction and growth
An interest group is __________.
an informal group that gains and maintains membership primarily because of a common concern members have about a specific issue
A(n) __________ is a group of individuals charged with performing a specific activity and is usually classified as a task group.
committee
Pat is part of a formal group that is charged with looking into the safety of the plant. The group meets on a regular basis, conducts safety audits, investigates worker concerns regarding safety, and makes recommendations to management for improvements. This is an example of a(n) _______.
committee
In the __________ strategy, managers keep team members informed of organizational news.
communicate often to team members
The first stage of the team development process in which members of the newly formed team become oriented to the team and acquainted with one another is known as _____________.
forming
A __________ is an informal group that forms in organizations because of the personal affiliation members have with one another.
friendship group
Within the __________ , members attempt to maximize the group's success by matching individual abilities with group activities and by assisting one another.
group control stage
The Homans model serves as a framework for explaining how _______
informal group develop
Within the communication and decision-making stage, __________.
members are able to communicate frankly with one another
In the __________ strategy, managers need to show team members that they are highly valued.
show respect for team members
_____________ is an analytical tool managers use to determine who the members are of a work group and what informal groups exist within the organization.
sociometry
Amir is in a group where members are fighting about the roles they hold and how the team functions. There is a lot of conflict. This team development stage is best known as ___________.
storming
The __________ of group development is characterized by intragroup conflict.
storming stage
A(n) ___________ is a collection of organization members who cooperate with one another to accomplish an organization's nonroutine tasks.
task group
A team that is set up to address a specified issue within an organization is called a ____________________.
problem-solving team
Clara and James work for Yoyo Corp., a leading drug manufacturer based in Boston. They are a part of the research team, and they generally share their ideas and views with their manager so as to improve the products. Clara and James are also involved with the crisis handling department, which constantly helps in handling issues in the organization. Which of the following types of teams do Clara and James belong to?
Problem-solving team
Concurrence seeking is what stage of groupthink?
Second
_________________ is an analytical tool used to collect data on the internal workings of an informal group.
Sociometry
________________ is the stage of the team development process that is characterized by conflict and disagreement as team members become more assertive in clarifying their individual roles.
Storming
A self-managed team is __________.
a work team that operates without a manager, is responsible for a complete work process or segment, and also has the authority and responsibility to perform a specified activity
A ______________ is a work team composed of people from different areas of the organization who are all focused on a specified objective.
cross-functional team
Which of the following plans, organizes, influences, and controls its own work situations with little direction from management?
Self-managed team
Which of the following statements best describes the norming stage of group development?
The stage of group development characterized by agreement among team members on roles, rules, and acceptable behavior while working on the team.
___________ is a belief in the reliability, qualifications, and honesty of another and is perhaps the most important ingredient of an effective team.
Trust
A group __________.
consists of any number of people who interact with one another and are psychologically aware of one another
A(n) _____________ gains and maintains membership primarily because of common concerns members have about specific issues.
interest group
The storming stage of group development is characterized by __________.
intragroup conflict
A(n) __________ is the managers or supervisors who are responsible for the coordination of and communication among formal organizational groups.
linking pin
Within the group control stage, __________.
members attempt to maximize the group's success by matching individual abilities with group activities and by assisting one another
Which of the following is NOT one of the basic characteristics of a group?
members like each other
Rebecca and Alwin work for TreeGena Corp., a company based in New York. They have recently started working on an international project. They take some time to settle, to get to know the other team members, and to understand the objectives of their project. The forming stage of group development is described in this scenario, which is __________.
when people join the group and then define the group's purpose, structure, and leadership
The performing stage is __________.
when the team is fully focused on solving organizational problems
Sai is a member of a team that was set-up to deal with a particular issue the restaurant he is working at is experiencing. This is an example of what kind of team?
Problem-solving team
Anna is on a team that devises, arranges, influences, and directs its own work situation with only minor intervention and control from management. What type of team does this best describe?
Self-managed team