Management Final: Test Questions

Kristy is communications director is very competent, her boss annoys her, tells her what to do and how to do it. He is using ______ Leadership.

Directive leadership

Every adult volunteering for girl scouts must have a background check before working with kids. This is what type of control?

Feed forward/Preliminary control

Income statements, balance sheets, audits are examples of the control of what?

Financial Resources

Which of the following statements describes the advantages to oral communication?

Immediate response, can see emotion

Adam is human resource specialist who firmly believes that whatever happens to him is result of hard work and perspiration. Which is describes his attitude towards himself?

Internal Locus of control

Two brothers Ding and Dong are part of a development team, argue about product launch, and negatively affect team. What sort of conflict is this?

Intragroup—Within the group

Which of the following is type of power someone has due to position they hold in an organization?

Legitimate

Which of the following is NOT a type of power?

Legitimate, reward, coercive, referent, and expert are all powers

Windows operating system is used in 90% of worlds pc, Microsoft (producer of Windows) has an international ________

Strength

Flat Organizations

Wider span of management Fewer managers, with more responsibility

_______ Control is a form of organizational control categorized by formal, mechanistic structure arrangements.

Bureaucratic

Last step in control process?

Consider corrective action

Managers of a business specialize in meeting the needs of special age groups. Represents what type of organization?

Customer Departmentalization

Tall Organizations

Narrow Span of management More managers, more expensive

Pam's manager told her she has 8000 labor hours to delegate in a week. This is an example of a _______ budget.

Nonmonetary budget

Home Depot Marketing department could set a _______ to get an internet ad out next week

Operational Plan or action plan

MySpace was the first big social network; the headlines about predator danger gave Facebook an opportunity to enter the market as a safer way to network. The safer perception of Facebook is what kind of strength?

Organizational strength.

Lands End prides itself on quality control; if things aren't perfect at the end of production they sell their product for a reduced price...

Post-action

College admission board requires students to have certain grades and ACT scores to get in the school. What form of operations do these represent?

Preliminary

One of the reasons Steve Jobs was successful at apple was his charisma. What type of power is that?

Referent Power

The power that generally sets leaders apart from non-leaders is what type of power?

Referent Power

Order of goals/plans

Strategic, tactical, operational