management review
with a consultative style of decision making, leaders do no make the ultimate decision
NO
BATNA describes
a negotiators bottom line
which of the following decision-making styles is characterized by the highest level of leader control
autocratic
________ represent the deepest and least observable part of a culture
basic underlying assumptions
Formal events that are generally performed in front of an audience of organizational members are known as:
ceremonies
with _____, a shift in the behaviors of employees but not their attitudes occurs
compliance
physical structures say a lot about a ________
culture
which of the following decision making styles is characterized by the highest level of follower control?
delegative
which of the following is the style of decision making whereby the leader plays no role in deliberations unless asked
delegative
with a _____ style, a leader plays no role in the deliberations unless asked
delegative
most mergers companies operate under a ______ for an extended period of time
differentiated culture
what is a zero-sum negotiation
distributive bargaining
which of the following are the beliefs, philosophies, and norms that a company explicitly states?
espoused values
mergers often result in the creation of the strong culture that mangers hope will appear when they merge
false
strong cultures take a very long time to develop but are easy to change
false
the anticipatory stage of socialization begins the day an employee starts work
false
transformational leadership represents the carrot-and-stick approach to leadership
false (used to induce desired behavior )
a leaders decision making style capture .....
how a leader decides as opposed to what a leader decides
which negotiation style is best used for establishing trust
integrative bargaining
which of the following styles represent avoidance of leadership altogether
laissez-faire leadership
______ is the jargon, slang, and slogans used within the walls of an organization
language
______ is the use of power and influence to direct the activities of followers toward goal attainment
leadership
which of the following supply the primary means of transmitting an organizations culture to its workforce
observable artifacts
1st step in negotiation process
preparation
which of the following terms describes the use of coercive power through threats and demands?
pressure
_____ means that despite a leaders influence attempt, neither a shift in employee behaviors nor attitude occurs.
resistance
the daily or weekly planned routines that occur in an organization are called
rituals
Orgs that have successfully created a ______ culture have shown to change employee attitudes and behaviors to customers
service
______ consists of anecdotes, accounts, legends, and myths that are passed down from cohort to cohort within an org
stories
Nike's "swoosh" is an example of a:
symbol
two parties are more likely to take on a more integrative to negotiations when:
their power is relatively equal
who among the following represent probably the biggest driver of culture ?
top executives
which of the following represents the carrot-and-stick approach to leadership
transactional leadership
job satisfaction is higher and stress is lower when there is a good person-organization fit
true
occasionally, leaders need to resist the influence of other leaders or higher-ups to do what's best for their own unit
true
org. culture reinforces certain employee attitudes and behaviors by creating a system of control over employees
true
referent power operates primarily on the principle of fear
true
employees of transformational leaders tend to be more committed to their organizations
true ?